Flavia Alzetta

Independent Board Member at The British Mountaineering Council
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Contact Information
us****@****om
(386) 825-5501
Location
London Area, United Kingdom, GB
Languages
  • Italian -
  • English -
  • German -
  • Swedish -

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5.0

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Laura Mayer de Groot

Flavia is inspiring in the drive and energy she brings to every team. With a long term strategy in mind, she diligently drives change in her organisation. I valued her as a supportive leader who is willing to get down to the necessary detail to drive the overall result.

David Christensen

Since joining American Express, Flavia has been my counterpart in heading the Global Suppler Relations function across the region covering Europe/Middle East/Africa. She is a respected senior leader within American Express with wide experience across the company, and she exhibits a blend of strategic insights and capability, operational and implementation strengths and a focus on delivering results while maintaining great intuitive and interpersonal communication skills. She manages a similarly complex portfolio of markets and suppliers with many conflicting demands and priorities and as a colleague has been generous and supportive to me and my team and has led by personal example in terms of leadership and teamwork behaviours.

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Experience

    • United Kingdom
    • Sports and Recreation Instruction
    • 1 - 100 Employee
    • Independent Board Member
      • Jan 2021 - Present

    • Italy
    • Financial Services
    • 700 & Above Employee
    • Chief Executive Officer - Payment Services (PSP) Ecommerce
      • Sep 2020 - Present

    • United Kingdom
    • Financial Services
    • 1 - 100 Employee
    • Chief Executive Officer
      • 2017 - 2020

      Contis is an award-winning B2B provider of innovative banking and card payment solutions. Contis owns its technology platform, is a Visa issuer and processor, and has e-money and consumer credit licenses. Contis is an award-winning B2B provider of innovative banking and card payment solutions. Contis owns its technology platform, is a Visa issuer and processor, and has e-money and consumer credit licenses.

    • Switzerland
    • Travel Arrangements
    • 400 - 500 Employee
    • Senior Vice President Sales and Marketing
      • Jan 2015 - Nov 2016

      Led the global sales and marketing team responsible for €2Bn global sales . Transformed the commercial organisation by establishing a customer centric, data led and performance driven culture and by so doing, driving change in the rest of the organisation. Led the global sales and marketing team responsible for €2Bn global sales . Transformed the commercial organisation by establishing a customer centric, data led and performance driven culture and by so doing, driving change in the rest of the organisation.

    • United Kingdom
    • Banking
    • Managing Partner
      • Jan 2014 - Dec 2014

      Consulting in business strategy, commercial and partnership development and deployment. Consulting in business strategy, commercial and partnership development and deployment.

    • Career Sabbatical
      • Jan 2013 - Dec 2013

      Career break to focus on leadership development through sports. Took part in extensive ocean racing. Undertook also several high-altitude mountaineering challenges (peaks above 5000m/16400ft). Career break to focus on leadership development through sports. Took part in extensive ocean racing. Undertook also several high-altitude mountaineering challenges (peaks above 5000m/16400ft).

    • United States
    • Financial Services
    • 700 & Above Employee
    • Vice President, Head of Partnership Europe - Business Travel
      • 2008 - 2012

      Took the lead of this division within Global Business Travel during a period of industry turmoil and uncertainty. Had the mandate to develop and implement a disruptive revenue model to secure the long-term viability of the business. Leveraged exceptional interpersonal and relationship building skills to foster strategic partnership with 250 key partners (e.g airlines, hotel chains and car rental companies). Managed the full P&L, delivered 10%+ YoY yield improvement and $170M of annual contribution.Provided visionary leadership and management oversight for a team of 80 FTE’s.

    • Vice President, Head of Merchant Services Italy and European Client Management
      • 2006 - 2008

      General Manager with full P&L responsibility for the Merchant Network business in Italy. Grew the business to $10BN, $350M revenues, making the italian market the highest contributor to the European P&L. Developed an aggressive growth strategy by: significantly increasing the sales efforts, deepening the partnership with major merchants and deploying marketing and digital programs to stimulate credit card usage. For Europe, chaired the European Client Management council and in charge of the remote client management function.

    • Vice President, Head of Business to Business Europe
      • 2003 - 2006

      Transformed and "turbo charged" the growth of the embryonic B2B business in Europe. Created and implemented new business models tripling the business to $6 Bn during my leadership.

    • United States
    • Financial Services
    • 700 & Above Employee
    • Director of Implementation Corporate Purchasing Solutions
      • 1998 - 2002

      Delivered 50% YoY business growth. Globally responsible for accounts headquartered in UK. Part of the initial development of this "start up" business within Amex. Introduced innovative use of CPS in the industry and led the roll-out of CPS in other European markets. Delivered 50% YoY business growth. Globally responsible for accounts headquartered in UK. Part of the initial development of this "start up" business within Amex. Introduced innovative use of CPS in the industry and led the roll-out of CPS in other European markets.

    • Sweden
    • Manufacturing
    • 700 & Above Employee
    • Head of IT, Cooking Product Manufacturing Division
      • 1995 - 1998

      Managed the IT european organisation with a yearly budget of over $100M. Developed and implemented an innovative and highly successful IT strategy for 10 manufacturing sites.

    • Head of Total Quality Management, Cooking Product Manufacturing Division
      • 1994 - 1995

      Led the Total Quality Management initiatives in Supply Chain Management and New Product Development across 10 manufacturing sites.

    • Head of Total Quality Management, Sales and Marketing Division
      • 1993 - 1994

      Led the Total Quality Management initiatives in the Sales & Marketing organisation, across 18 countries. Member of the Electrolux Group TQM steering committee, chaired by the CEO

    • Sweden
    • Manufacturing
    • 700 & Above Employee
    • Marketing Researcher
      • 1991 - 1992

    • Italy
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • Internship
      • 1990 - 1990

Education

  • The Institute of Directors
    Certificate in Company Direction
    2017 - 2017
  • Babson College - Franklin W. Olin Graduate School of Business
    MBA, Entrepreneurship
    1992 - 1993
  • Università degli Studi di Trieste
    Business & Economics, General Business and Marketing
    1986 - 1990

Community

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