Experience

Approach International Student Center, Inc.

• United States
• Education Administration Programs
• 1 - 100 Employee

• Sales and Students Support Officer

  • Aug 2023 - Present

• Social Media Marketing Intern

  • Dec 2022 - Aug 2023



Espaço Recanto Aconchego Verde

• Social Media Coordinator

  • Oct 2019 - Present

  • Collaborated with public figures, companies and press to boost and enhance brand on social media. • Oversaw special promotional events to drive positive media coverage, boost revenue and enhance sales. • Analyzed market data to determine ways to reach target audience or intended segments. • Developed and implemented strategic social media marketing plans. • Collaborated with public figures, companies and press to boost and enhance brand on social media. • Oversaw special promotional events to drive positive media coverage, boost revenue and enhance sales. • Analyzed market data to determine ways to reach target audience or intended segments. • Developed and implemented strategic social media marketing plans.



Ellus Jeans

• Brazil
• Retail Apparel and Fashion
• 1 - 100 Employee

• Saleswoman

  • Dec 2017 - Jan 2019

  Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience. Placed orders and answered customer questions in-person, through email and over phone to maximize customer service. Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer. Arranged merchandise for display to highlight new styles, attract customers, and enhance sales. Maintained current store, product, and promotional knowledge to drive consistent sales. Acquired new customers and identified unique needs to deliver relevant products. Gathered information from clients to create solutions that achieved business needs and desires. Developed eye for detail and suggested accessories to complement purchase. Improved customer service feedback scores through outstanding service. Developed key customer relationships to increase sales. Contacted new and existing customers to outline benefits of products. Monitored customer order process and addressed customer issues. Fostered relationships with customers to expand customer base and retain business. Identified customer needs to deliver relevant product solutions and promotions and meet target budgets. Improved overall customer purchasing experiences to promote steady revenue. Followed-up with clients after installations to assess quality service and customer satisfaction. Drove substantial sales through suggestive selling and by promoting add-on purchases. Created successful strategies to develop and expand customer sales. Developed customized sales techniques to successfully sell and upsell services to new and existing clients. Created and implemented store displays, promoting sales and growth. Demonstrated product features to align with customer needs. Show less