Customer Success Manager

• Sep 2022 - Present

Legal Advisor

• Apr 2018 - Present

Currently working autonomously providing legal advice to Brazilian companies remotely, investigating and understanding their needs, providing clear and concise advice, and articulating complex legal concepts in a comprehensible manner to improve decision making. Main activities consist in: • Advising on, negotiating and drafting a broad range of contracts in several different areas of operations; • Reviewing potential business proposals to identify and mitigate legal risks, and analysing documents and legal instruments to formalize customer’s contracts; • Participating in the preparation of management reports and coordinates due diligence work, always concerned in ensuring strong corporate governance and best practice; • Giving advice on clients’ compliance with the Brazilian Data Protection Law; Show less

Lawyer (partner)

• Jul 2013 - Sep 2015

Hired to work as a lawyer in the Civil law and Employment law areas, was soon promoted to coordinate the team formed by two lawyers and three interns. Had successful results in several major customers’ Civil and Employment lawsuits, and also some administrative pleading of infraction notices issued by Government Agencies. Also, due to excellent commercial performance and ability to strengthen ties with customers, became responsible for prospecting new contracts and cases. Some of the main activities: • Managed outsourced processes with partner offices and law firms hired by customers, identifying and rationalising legal risk, providing advice on regulatory and statutory obligations, whilst helping the clients to achieve their strategic goals; • Advised on, negotiated and drafted a broad range of complex commercial contracts of several different areas of operations, in Portuguese and English. Experience in agreeing procurement contracts with the clients’ providers and deal with post contractual caseloads. Some of the contracts included: Acquisition of goods and services, NDAs, Order Forms, Lease Agreements, License Agreements, Renewals, Distribution, internal arrangements, employment contracts, etc.; • Controlled and scheduled all deadlines of Civil and Employment litigation areas, reviewing all the legal documents, whilst managing own litigation caseload and supporting colleagues on larger complex cases. Show less

Associate

• Apr 2011 - Jul 2013

A multitask work experience with some successful results in several major customers’ Civil and Employment lawsuits, and also in negotiations with Unions achieving clients’ goals. Some of the main activities consisted in: • Prepare procedural documents, opinions and litigation in Employment claims (primarily in the defence of defendants - companies), Civil claims (civil/business contracts, debt securities, family, tort), as well as tax foreclosures; • Review potential business proposals to identify and mitigate legal risks, and analysing documents and legal instruments to formalize customer’s contracts; • Coordinate the work of paralegals and interns; • Conduct hearings and oral arguments before the Court; Intermediated deals with Unions from different sectors and collective negotiation with the Human Resources Departments of customers. Show less

Associate Lawyer

• Jun 2008 - May 2009

• Monitored legal risk in documentation and gave guidance on the acceptable assumption of risk; • Ensured that appropriate approvals were in place before documents were executed; • Explained the law and gave legal advice to clients in a professional manner; • Offered legal representation at arbitration or mediation hearings; • Drafted, reviewed and managed wills, trusts, estates, contracts and deeds; • Managed regulatory and compliance-related services; • Facilitated innovative solutions to client problems. Show less