Fjolla Pelaj
Lead Customer Support at dua.com- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Kosovo
Languages
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English Professional working proficiency
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French Limited working proficiency
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Albanian Native or bilingual proficiency
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Spanish Limited working proficiency
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Credentials
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Cyber Security Professional
ICT for Kosovo's GrowthFeb, 2023- Nov, 2024 -
Learn Ethical Hacking from scratch
UdemyJan, 2023- Nov, 2024 -
Artificial Intelligence
American Corner PristinaMar, 2022- Nov, 2024 -
Cyber Security Practitioner
ICT for Kosovo's GrowthFeb, 2022- Nov, 2024 -
IoT - Internet of Things
CiscoMay, 2020- Nov, 2024 -
Administrative Human Resources
UdemyNov, 2018- Nov, 2024 -
Human Resources Management
Professional Academy ElitaNov, 2018- Nov, 2024
Experience
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dua.com
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Switzerland
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Technology, Information and Internet
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1 - 100 Employee
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Lead Customer Support
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May 2023 - Present
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Customer Support Specialist
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Feb 2022 - May 2023
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MySky24
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Pristina, Regjioni i Prishtinës, Kosovo
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Client Advisor
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Sep 2021 - Feb 2022
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Alliance française de Pristina
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Education Administration Programs
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1 - 100 Employee
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Front Desk Receptionist
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Jun 2021 - Sep 2021
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Smart Center
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Pristina
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Teacher of Physics and Mathematics
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Mar 2021 - Sep 2021
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University of Prishtina Career Development Center
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Pristina, Kosovo
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Training Assistant
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Oct 2019 - Jan 2020
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Creative Education
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Pristina
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Professor Of Physics
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Dec 2018 - May 2019
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Education
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Universiteti i Prishtinës "Hasan Prishtina"
Bachelor of Science - BS, Physics -
American Education in Kosovo
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Alliance Française de Kosovo
Community
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