Fivel Yedidya Glasser
Customer Success Manager at PeerSpot- Claim this Profile
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Hebrew -
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English Native or bilingual proficiency
Topline Score
Bio
Jeff Yeger
I had the wonderfully good fortune of inviting Fivel to join our team at PeerSpot. I've always believed that people in education have exactly the right skills for Customer Success, and Fivel proved that to me in spades. He immediately gives you the feeling that every word you're saying is important to him, and his calm demeanor creates a great environment for productive conversations and strategic decision making. In a very short time Fivel learned an entirely new profession and industry, and by the end of his first year he was a top performer on the team. His sales numbers and NPS scores are world class, showing that his customers both enjoy the experience he creates for them, and also trust him to provide them with products and services that will genuinely improve their lives. Fivel has no ego and is always open to feedback, no matter the source. He's a wonderful person, employee, teammate and friend. I so enjoyed my time with Fivel and PeerSpot and hope we get the chance to work closely together in the future!
Jeff Yeger
I had the wonderfully good fortune of inviting Fivel to join our team at PeerSpot. I've always believed that people in education have exactly the right skills for Customer Success, and Fivel proved that to me in spades. He immediately gives you the feeling that every word you're saying is important to him, and his calm demeanor creates a great environment for productive conversations and strategic decision making. In a very short time Fivel learned an entirely new profession and industry, and by the end of his first year he was a top performer on the team. His sales numbers and NPS scores are world class, showing that his customers both enjoy the experience he creates for them, and also trust him to provide them with products and services that will genuinely improve their lives. Fivel has no ego and is always open to feedback, no matter the source. He's a wonderful person, employee, teammate and friend. I so enjoyed my time with Fivel and PeerSpot and hope we get the chance to work closely together in the future!
Jeff Yeger
I had the wonderfully good fortune of inviting Fivel to join our team at PeerSpot. I've always believed that people in education have exactly the right skills for Customer Success, and Fivel proved that to me in spades. He immediately gives you the feeling that every word you're saying is important to him, and his calm demeanor creates a great environment for productive conversations and strategic decision making. In a very short time Fivel learned an entirely new profession and industry, and by the end of his first year he was a top performer on the team. His sales numbers and NPS scores are world class, showing that his customers both enjoy the experience he creates for them, and also trust him to provide them with products and services that will genuinely improve their lives. Fivel has no ego and is always open to feedback, no matter the source. He's a wonderful person, employee, teammate and friend. I so enjoyed my time with Fivel and PeerSpot and hope we get the chance to work closely together in the future!
Jeff Yeger
I had the wonderfully good fortune of inviting Fivel to join our team at PeerSpot. I've always believed that people in education have exactly the right skills for Customer Success, and Fivel proved that to me in spades. He immediately gives you the feeling that every word you're saying is important to him, and his calm demeanor creates a great environment for productive conversations and strategic decision making. In a very short time Fivel learned an entirely new profession and industry, and by the end of his first year he was a top performer on the team. His sales numbers and NPS scores are world class, showing that his customers both enjoy the experience he creates for them, and also trust him to provide them with products and services that will genuinely improve their lives. Fivel has no ego and is always open to feedback, no matter the source. He's a wonderful person, employee, teammate and friend. I so enjoyed my time with Fivel and PeerSpot and hope we get the chance to work closely together in the future!
Experience
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PeerSpot
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United States
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Technology, Information and Internet
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1 - 100 Employee
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Customer Success Manager
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Jan 2022 - Present
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Keshet Educational Journeys
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Israel
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Travel Arrangements
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1 - 100 Employee
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Youth and Summer Programs Director
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Jun 2013 - Jan 2022
Built unique programs for schools and summer camps based on their particular needs and goals. Directed 10-day to 6-week Israel programs for Schools and Summer Camps from diverse backgrounds. Responsible for building and overseeing budgets from $25-$800k. Built unique programs for schools and summer camps based on their particular needs and goals. Directed 10-day to 6-week Israel programs for Schools and Summer Camps from diverse backgrounds. Responsible for building and overseeing budgets from $25-$800k.
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Aardvark Israel
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Israel
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Education Administration Programs
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1 - 100 Employee
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Director of Jewish Life
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Aug 2020 - Jun 2021
Responsible for creating rich and dynamic Jewish experiences for two campuses of a Gap Year program with 180 students mostly from North America and from diverse backgrounds. Designed and ran a unique track for students curious about Jewish Identity. Guided weekly outings as the “in-house” tour-guide. Oversaw budget of Program Department Responsible for creating rich and dynamic Jewish experiences for two campuses of a Gap Year program with 180 students mostly from North America and from diverse backgrounds. Designed and ran a unique track for students curious about Jewish Identity. Guided weekly outings as the “in-house” tour-guide. Oversaw budget of Program Department
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The Nesiya Institute
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Israel
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Religious Institutions
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Executive Director
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Jun 2013 - Jan 2019
Successfully raised $125,000 per year for 3 consecutive years. Helped build and develop a unique CRM platform on Salesforce suited for our non-profit. Directed all aspects of a non-profit organization that ran experiential education programming for North American and Israeli teens from diverse backgrounds. Oversaw fundraising, recruiting, marketing, programming and alumni relations. Nesiya conducts programs that inspire Jewish young people from diverse backgrounds to enrich Jewish life for themselves and others. Nesiya educates young people to deepen their relationship with Judaism the Jewish people, and the land of Israel. Nesiya trains young people to develop themselves as unique individuals and as contributing members of the larger Jewish community. The Nesiya model of experiential learning combines community building, outdoor adventure, creative study, community service, and the arts. Show less
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P'tach Libi
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Israel
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Founder and Director
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2011 - Aug 2013
P’tach Libi (“Open My Heart”) offers a unique fusion of wilderness experience with Traditional Jewish ideas that imbues students with the tools necessary to develop a strong and lasting Jewish identity. We offer the very best of informal and experiential education that is first and foremost, deeply rooted in our Tradition and ideals. Participants in P’tach Libi develop invaluable communication and problem solving skills that will build a positive Jewish identity that will serve them as they set goals and priorities shaping the type of adults they will become. Ultimately, the experience will leave them forever changed and better equipped to face the challenges of the modern world with a strong, personal and enduring Torah framework. We offer seminars in which we explore themes of identity, leadership and spirituality. All of our programs engage our participants with Traditional Jewish texts through non-traditional means with the aim of our participants forging their own unique perspectives on ancient questions. Depending on the group and the season, we will utilize the most appropriate outdoor "classroom". The project is a wilderness based experiential education program, presently aimed at strengthening the youth-at-risk in Israel, and also working with Anglo teens (who are often "at-risk" as well!) as well as gap-year programs. Show less
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Emuna V'Omanut
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Jerusalem, Israel
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Chumash and Jewish Philosophy Teacher
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Jan 2011 - Jun 2013
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Aardvark Israel
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Israel
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Education Administration Programs
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1 - 100 Employee
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Campus Rabbi and Education Director
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Jun 2010 - Jun 2011
Part of a small founding team for a new non-denominational gap-year program geared towards fostering Jewish Identity and a profound connection with Israel. Responsible for overseeing university credit bearing academic program, as well as informal Jewish education for a group of 30 college students. Part of a small founding team for a new non-denominational gap-year program geared towards fostering Jewish Identity and a profound connection with Israel. Responsible for overseeing university credit bearing academic program, as well as informal Jewish education for a group of 30 college students.
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Camp Yavneh
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United States
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Non-profit Organization Management
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1 - 100 Employee
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Rosh Teva (Naturalist) and Educator
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2005 - 2011
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World Bnei Akiva
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Israel
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Non-profit Organization Management
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1 - 100 Employee
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Ram/Teacher
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Sep 2010 - Dec 2010
One of two ramim for a group of South African High School students that came on an intense 3 month Israel program. Prepared the students in the beit midrash and delivered a daily Gemara class. One of two ramim for a group of South African High School students that came on an intense 3 month Israel program. Prepared the students in the beit midrash and delivered a daily Gemara class.
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Yeshivat Torat Chaim
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Jerusalem, Israel
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Ram and Director of Outdoor Program
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2004 - 2008
Teacher for shiur alef in program for American post-high school students that did not have successful high school careers. Designed and led monthly back-packing trips from 2 to 5 days exploring the Israeli wilderness and working on character development as well as leadership, group building and team skills. Teacher for shiur alef in program for American post-high school students that did not have successful high school careers. Designed and led monthly back-packing trips from 2 to 5 days exploring the Israeli wilderness and working on character development as well as leadership, group building and team skills.
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The Nesiya Institute
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Israel
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Religious Institutions
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Counselor, Head Counselor
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Apr 1999 - Aug 2002
Counselor and Head Counselor for dynamic summer program for American and Israeli teenagers, focused on building community, leadership, Jewish Identity and connection to Israel. Counselors are responsible for the welfare and programming for a busload of teenagers on a 6-week intensive travel and study program in Israel. I worked for four summers. Counselor and Head Counselor for dynamic summer program for American and Israeli teenagers, focused on building community, leadership, Jewish Identity and connection to Israel. Counselors are responsible for the welfare and programming for a busload of teenagers on a 6-week intensive travel and study program in Israel. I worked for four summers.
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Colgate University
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Hamilton, New York
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Acting Jewish Chaplain and Visiting Lecturer in Religion
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Jan 2000 - Jan 2001
Responsible for all aspects of Jewish life for a community of 300 students and 20 families as well as an active member of the Philosophy and Religion Department. Responsible for all aspects of Jewish life for a community of 300 students and 20 families as well as an active member of the Philosophy and Religion Department.
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Education
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Harvard University
MTS, Theological Studies -
Dartmouth College
BA, Religion -
Machon Lander
Tour Guide License, Land of Israel Studies -
Yeshivat Hamivtar
Smicha, Rabbinic Studies -
Shapell's/Darche Noam
Jewish/Judaic Studies -
Tel Aviv University
Overseas Student Program -
New College of Divinity (Edinborough, Scotland)
Philosophy and Religious Studies