Supply Chain and Logistics Lecturer

• Jul 2023 - Present

- Develop skilled Saudi professionals for the logistics & supply chain sector. - Assist companies through tailored training solutions that drive growth and productivity. - Design, develop, and update training materials and curricula that cover key supply chain management topics, including procurement, inventory management, transportation, warehousing, distribution and port management. - Conduct engaging and interactive training sessions for employees and stakeholders at various levels,… Show more - Develop skilled Saudi professionals for the logistics & supply chain sector. - Assist companies through tailored training solutions that drive growth and productivity. - Design, develop, and update training materials and curricula that cover key supply chain management topics, including procurement, inventory management, transportation, warehousing, distribution and port management. - Conduct engaging and interactive training sessions for employees and stakeholders at various levels, including management, operations, and logistics teams. - Provide hands-on training on supply chain management systems, software, and technologies used in the organization, such as ERP, WMS and TMS. - Educate participants on industry best practices, supply chain trends, and the latest advancements in SCM to drive continuous improvement. - Customise training programs to address specific challenges and requirements within the organization's supply chain operations. - Collaborate with subject matter experts, supply chain managers, and other stakeholders to identify training needs, content enhancements, and areas for improvement in supply chain processes. - Stay updated with advancements in SCM practices, logistics technologies, and relevant regulations to keep training content relevant and up to date. - Provide ongoing support and consultation to employees and teams regarding SCM concepts. - Training on technical skills and how to use tools, equipment, software,hardware and other resources to improve trainee’s knowledge and ability to do their jobs. - Imparting specialised knowledge and skills related to supply chain and logistics industry. - Support trainees/employees to be more capable and efficient in their work. Show less - Develop skilled Saudi professionals for the logistics & supply chain sector. - Assist companies through tailored training solutions that drive growth and productivity. - Design, develop, and update training materials and curricula that cover key supply chain management topics, including procurement, inventory management, transportation, warehousing, distribution and port management. - Conduct engaging and interactive training sessions for employees and stakeholders at various levels,… Show more - Develop skilled Saudi professionals for the logistics & supply chain sector. - Assist companies through tailored training solutions that drive growth and productivity. - Design, develop, and update training materials and curricula that cover key supply chain management topics, including procurement, inventory management, transportation, warehousing, distribution and port management. - Conduct engaging and interactive training sessions for employees and stakeholders at various levels, including management, operations, and logistics teams. - Provide hands-on training on supply chain management systems, software, and technologies used in the organization, such as ERP, WMS and TMS. - Educate participants on industry best practices, supply chain trends, and the latest advancements in SCM to drive continuous improvement. - Customise training programs to address specific challenges and requirements within the organization's supply chain operations. - Collaborate with subject matter experts, supply chain managers, and other stakeholders to identify training needs, content enhancements, and areas for improvement in supply chain processes. - Stay updated with advancements in SCM practices, logistics technologies, and relevant regulations to keep training content relevant and up to date. - Provide ongoing support and consultation to employees and teams regarding SCM concepts. - Training on technical skills and how to use tools, equipment, software,hardware and other resources to improve trainee’s knowledge and ability to do their jobs. - Imparting specialised knowledge and skills related to supply chain and logistics industry. - Support trainees/employees to be more capable and efficient in their work. Show less

Member

• May 2022 - Present

Group Account Manager - Zahid Group

• Sep 2022 - Jun 2023

- Resolve day to day operational and administrative challenges. - Playing an integral role in the management of customer account. - Target, retain, grow, develop and satisfy customer business as account manager. - Act as the key interface between customer and all relevant divisions. - Observe confidentiality procedure as necessary and tracks documentation to ensure security and control. - Contributes to the decisions concerning customer service operations and implements approved… Show more - Resolve day to day operational and administrative challenges. - Playing an integral role in the management of customer account. - Target, retain, grow, develop and satisfy customer business as account manager. - Act as the key interface between customer and all relevant divisions. - Observe confidentiality procedure as necessary and tracks documentation to ensure security and control. - Contributes to the decisions concerning customer service operations and implements approved policies and standard operating procedures. - Provides inputs to senior management and in developing and implementing the retention strategy for customer account Show less - Resolve day to day operational and administrative challenges. - Playing an integral role in the management of customer account. - Target, retain, grow, develop and satisfy customer business as account manager. - Act as the key interface between customer and all relevant divisions. - Observe confidentiality procedure as necessary and tracks documentation to ensure security and control. - Contributes to the decisions concerning customer service operations and implements approved… Show more - Resolve day to day operational and administrative challenges. - Playing an integral role in the management of customer account. - Target, retain, grow, develop and satisfy customer business as account manager. - Act as the key interface between customer and all relevant divisions. - Observe confidentiality procedure as necessary and tracks documentation to ensure security and control. - Contributes to the decisions concerning customer service operations and implements approved policies and standard operating procedures. - Provides inputs to senior management and in developing and implementing the retention strategy for customer account Show less

Key Account Manager- Mohammed Yousef Naghi Group

• Sep 2020 - Aug 2022

- Managing key accounts operations (Warehousing & Transportation). - Implementing customer centric strategy to insure highest customer experience. - Acting as point of contact between customer and the 3PL. - Resolve any issues and problems faced by customers and deal with complaints to maintain trust. - Maintain and manage the mutual and long-term relationship between the 3PL and customers to a long-term asset customer. - Problem solver for any customer ad hock requirement or… Show more - Managing key accounts operations (Warehousing & Transportation). - Implementing customer centric strategy to insure highest customer experience. - Acting as point of contact between customer and the 3PL. - Resolve any issues and problems faced by customers and deal with complaints to maintain trust. - Maintain and manage the mutual and long-term relationship between the 3PL and customers to a long-term asset customer. - Problem solver for any customer ad hock requirement or operational challenges. - Monthly and quarterly customer business review to maintain the agreed service level. - Monitor, Manage and measure KPIs to ensure meeting their targets. - Managing Key customers SLA, contracts, rate card and their yearly volumes. - Lead yearly volume forecast requirements to insure customer smooth operations. - Solve all disputes related to outstanding payments with customers. Show less - Managing key accounts operations (Warehousing & Transportation). - Implementing customer centric strategy to insure highest customer experience. - Acting as point of contact between customer and the 3PL. - Resolve any issues and problems faced by customers and deal with complaints to maintain trust. - Maintain and manage the mutual and long-term relationship between the 3PL and customers to a long-term asset customer. - Problem solver for any customer ad hock requirement or… Show more - Managing key accounts operations (Warehousing & Transportation). - Implementing customer centric strategy to insure highest customer experience. - Acting as point of contact between customer and the 3PL. - Resolve any issues and problems faced by customers and deal with complaints to maintain trust. - Maintain and manage the mutual and long-term relationship between the 3PL and customers to a long-term asset customer. - Problem solver for any customer ad hock requirement or operational challenges. - Monthly and quarterly customer business review to maintain the agreed service level. - Monitor, Manage and measure KPIs to ensure meeting their targets. - Managing Key customers SLA, contracts, rate card and their yearly volumes. - Lead yearly volume forecast requirements to insure customer smooth operations. - Solve all disputes related to outstanding payments with customers. Show less

4PL Transport Team Leader

• May 2020 - Aug 2020

- Planning daily transportation activities within the Kingdom. - Managing transportation team. - Responsible for (3PL project) by providing the trucks and manufacturing with all requirements from client. - Key account for various customers’ segments (FMCG, Petrochemicals, Pharmaceuticals & Cosmetics, Oil & Gas, automotive) - Project Manager of TMS. - Ensure all operational KPI’s are met with strong follow up. - Provide Transportation quotations for sales… Show more - Planning daily transportation activities within the Kingdom. - Managing transportation team. - Responsible for (3PL project) by providing the trucks and manufacturing with all requirements from client. - Key account for various customers’ segments (FMCG, Petrochemicals, Pharmaceuticals & Cosmetics, Oil & Gas, automotive) - Project Manager of TMS. - Ensure all operational KPI’s are met with strong follow up. - Provide Transportation quotations for sales team. - Maintaining and managing the delivery SLA.

Transport Coordinator

• Oct 2017 - May 2020

- Coordinate truck requests between customers and suppliers. - Heavily involved in the operational set up for new clients. - Meeting Clients & suppliers addressing both KPI & SLA performance in addition to commercial discussions. - Involved in cost reduction project which led to saving up to 10% of total cost. - Provide movements report for customers on daily, weekly and monthly basis.

Supply Planner

• Jul 2013 - Apr 2014

Responsible of local and international purchasing, In charge planner for medical and clinical equipment and materials, get SFDA approval to import medical devices, coordinate with suppliers locally and internationally, deal with shipping companies and track shipments, track materials from suppliers to customers, and expert in ORACLE system. Responsible of local and international purchasing, In charge planner for medical and clinical equipment and materials, get SFDA approval to import medical devices, coordinate with suppliers locally and internationally, deal with shipping companies and track shipments, track materials from suppliers to customers, and expert in ORACLE system.

Trainee

• Feb 2012 - May 2012

3 months as a co-op training 3 months as a co-op training