Firas Essid

Customer Services Specialist at DocShipper
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Contact Information
us****@****om
(386) 825-5501
Location
Tunis, Tunis, Tunisia, TN

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Credentials

  • préparer la certification Certified Scrum Master
    LinkedIn Learning ⋅ Course Certificate
    Apr, 2021
    - Nov, 2024
  • communication
    TEG Training & Engineering Group
    Dec, 2019
    - Nov, 2024
  • intelligence émotionnelle
    TEG Training & Engineering Group
    Dec, 2019
    - Nov, 2024

Experience

  • DocShipper
    • Hong Kong
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Customer Services Specialist
      • Apr 2023 - Present

  • Assist Digital
    • Italy
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Bilingual Customer Service Representative
      • Oct 2021 - Apr 2023

  • For Better
    • Canada
    • apprentice scrum master
      • Oct 2020 - Mar 2022

      -managing a team of designers and devs to deliver a mobile application. -organizing daily and weekly meetings. -help designers and devs to overcome obstacles in order to implement the most suitable solutions for the end-users. -managing a team of designers and devs to deliver a mobile application. -organizing daily and weekly meetings. -help designers and devs to overcome obstacles in order to implement the most suitable solutions for the end-users.

  • T7D Gaming
    • United Arab Emirates
    • Mobile Gaming Apps
    • 1 - 100 Employee
    • public relations
      • Apr 2020 - Aug 2020

  • INJAZ Tunisia
    • Tunisia
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Talent Management
      • Nov 2019 - Jan 2020

      Under the "Company Program"​ of INJAZ Al-Arab, our team created the Startup 'Ija Ndhayfek' which: - IJA-NDHAYFEK is a domestic tourism platform created to give locals the opportunity to discover Tunisia in a new innovative way and with affordable prices. - Our platform solves the problem of poor local governance, lack of planning and concentrates more on the inbound tourism. - we aim to provide people with a new market place with different opportunities allowing them to experience… Show more Under the "Company Program"​ of INJAZ Al-Arab, our team created the Startup 'Ija Ndhayfek' which: - IJA-NDHAYFEK is a domestic tourism platform created to give locals the opportunity to discover Tunisia in a new innovative way and with affordable prices. - Our platform solves the problem of poor local governance, lack of planning and concentrates more on the inbound tourism. - we aim to provide people with a new market place with different opportunities allowing them to experience unique moments and increase the spending domestically. Check our website : https://www.ija-ndhayfek.tn Follow us on Facebook : https://www.facebook.com/ijandhayfek/ Show less Under the "Company Program"​ of INJAZ Al-Arab, our team created the Startup 'Ija Ndhayfek' which: - IJA-NDHAYFEK is a domestic tourism platform created to give locals the opportunity to discover Tunisia in a new innovative way and with affordable prices. - Our platform solves the problem of poor local governance, lack of planning and concentrates more on the inbound tourism. - we aim to provide people with a new market place with different opportunities allowing them to experience… Show more Under the "Company Program"​ of INJAZ Al-Arab, our team created the Startup 'Ija Ndhayfek' which: - IJA-NDHAYFEK is a domestic tourism platform created to give locals the opportunity to discover Tunisia in a new innovative way and with affordable prices. - Our platform solves the problem of poor local governance, lack of planning and concentrates more on the inbound tourism. - we aim to provide people with a new market place with different opportunities allowing them to experience unique moments and increase the spending domestically. Check our website : https://www.ija-ndhayfek.tn Follow us on Facebook : https://www.facebook.com/ijandhayfek/ Show less

Education

  • Institut Supérieur des Langues de Tunis
    Licence appliquée, English for communication studies
    2015 - 2020

Community

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