Experience

101domain.com

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Customer Service Specialist

  • Apr 2022 - Present



Health Service Executive

• Hospitals and Health Care
• 700 & Above Employee

• Contact Tracer

  • Apr 2021 - Mar 2022

  As a Contact Tracer I identified people who had tested positive for COVID-19 and those who were close contacts, to try reduce the spread of coronavirus. This was done by making a variation of calls and processing data on Excel. These calls took patience, empathy and emotional intelligence as it could be difficult for people to process testing positive for coronavirus.In September 2021, I spent time as a Team Lead, Supervisor and Clinician for the contact tracing department of the Irish Defence Forces at Cathal Brugha Barracks, Rathmines.



CLADDAGH JEWELLERS LTD

• 1 - 100 Employee

• Sales Assistant

  • Sep 2018 - Mar 2020

  As a senior member of staff, I was responsible for selling high value Irish jewellery to mainly tourists on Dublin’s premier shopping street.Administrative roles included cash and credit control, stock management, stock-taking, and visual product merchandising. As a senior member of staff, I was responsible for selling high value Irish jewellery to mainly tourists on Dublin’s premier shopping street.Administrative roles included cash and credit control, stock management, stock-taking, and visual product merchandising.



SEMINAL MERCHANDISING LIMITED

• United Kingdom
• Musicians

• Sales Manager

  • Jan 2017 - May 2018

  In my role as a sales manager I was responsible for the logistical organisation of merchandise and management of strict cash and credit control at concert events, including, the 3Arena, Slane Castle and the Electric Picnic Festival. In my role as a sales manager I was responsible for the logistical organisation of merchandise and management of strict cash and credit control at concert events, including, the 3Arena, Slane Castle and the Electric Picnic Festival.



Space Needle

• United States
• Hospitality
• 100 - 200 Employee

• Sales Assistant

  • Jun 2017 - Sep 2017

  As part of my J1 Visa I worked in Seattle's most iconic tourist attraction The Space Needle for a summer. I sold and cashiered gift merchandise to hundreds of customers daily. Responsible for managing, manning and taking care of the gift store’s very popular fudge stand. As part of my J1 Visa I worked in Seattle's most iconic tourist attraction The Space Needle for a summer. I sold and cashiered gift merchandise to hundreds of customers daily. Responsible for managing, manning and taking care of the gift store’s very popular fudge stand.



SPAR South Africa

• South Africa
• Retail
• 700 & Above Employee

• Supervisor

  • Feb 2014 - May 2017

  As a Supervisor, I was responsible for the opening and closing of the store, training new members of staff, ordering and overseeing the delivery of large orders of stock, maintaining a high level of service with regular customers in a busy neighbourhood store. As a Supervisor, I was responsible for the opening and closing of the store, training new members of staff, ordering and overseeing the delivery of large orders of stock, maintaining a high level of service with regular customers in a busy neighbourhood store.



Tolka Unused Books

• Warehouse and Administrative Assistant

  • Jun 2012 - Jan 2014

  I began at the company packing second-hand and antiquarian books into boxes for sampling and shipping before they were put online for sale and distribution. I eventually moved up to administrative work where I entered book details, pricing and the front and back cover pictures into Amazon so they could be put online for sale. I began at the company packing second-hand and antiquarian books into boxes for sampling and shipping before they were put online for sale and distribution. I eventually moved up to administrative work where I entered book details, pricing and the front and back cover pictures into Amazon so they could be put online for sale.



Montague Communications

• Advertising Services

• Office Administrator

  • Jun 2013 - Sep 2013

  I carried out office, secretarial and administrative work, including answering phones, sending emails, writing reports and making calls to members of the public media. I also often emailed client based organisations and carried out extensive work on the 1913 Lockout commemoration. I carried out office, secretarial and administrative work, including answering phones, sending emails, writing reports and making calls to members of the public media. I also often emailed client based organisations and carried out extensive work on the 1913 Lockout commemoration.