Experience

Cowshed

• United Kingdom
• Public Relations and Communications Services
• 1 - 100 Employee

• Creative Production Manager

  • May 2023 - Present



Canolfan Mileniwm Cymru | Wales Millennium Centre

• United Kingdom
• Entertainment Providers
• 100 - 200 Employee

• Technical crew

  • Oct 2016 - Present

  Stage crewFollow spotterDresser

• Visitor Services Assistant

  • Aug 2016 - Present

• Production Coordinator

  • Jul 2018 - Sep 2020

  . Liaising with visiting theatre companies and production teams regarding performance schedules, technical requirements and drawing up contracts for companies and freelancers. . Organising crew, equipment and access requirements and ensuring the smooth running of events by assisting with the set up and acting as artist liaison and stage manager where necessary. . Production/Admin Support – keeping track of event costings and settlements, managing budgets. Organising meetings and distributing communication. Supplier procurement, raising invoices and purchase orders. Using Artifax and Outlook calendar to book room requests for both internal and external clients and ensuring events/performances do not clash. . HR - ensuring new starters are inducted and monitoring technician training. . Health and safety - tracking risk assessments and safe working policies, tracking accident and incident reports, keeping up to date with all compliance issues and ensuring inspections and repairs are arranged. . Liaising with educational establishments and other theatres with regards to apprenticeship scheme. Organising training, schedules, travel and accommodation. Monitoring compliance and ensuring we are in line with GDPR guidelines and acting with discretion with regards to young peoples’ personal details and records. . Ensuring safeguarding principles are in place to create a safe space for young people. Show less

• H&S and Environment Officer (maternity cover)

  • Jan 2018 - Jul 2018

  . Monitoring, review and implementation of the Centre’s environmental and risk management systems to ensure they remain up to date and conform with legal requirements and other standards. . Monitoring compliance and liaising with relevant parties to ensure any corrective actions are undertaken. . Preparing reports on the status of compliance. . Producing audit schedules, ensuring audits are undertaken, also undertaking internal audit and participating on external audits. . Producing training schedules, arranging training and delivering in house induction training. . Developing and running awareness campaigns aimed at the Centre’s staff, resident organisations and retail partners. . Monitoring risk assessments as required. . Working across all teams to ensure quality standards are maintained in relation to reporting and other information Show less

• Production Coordinator (Maternity cover)

  • Feb 2017 - Oct 2017

  . Liaising with visiting theatre companies regarding technical requirements, schedules and contracts of productions/events. Organising crew and equipment requirements and ensuring the smooth running of events by assisting with the set up and the stage management of the production/event.. Production Support – keeping track of event costings and settlements, Glanfa artist liaison, and communications and scheduling. Using Artifax to book room requests for both internal and external clients.. Financial - registering preferred suppliers, requesting purchase orders on Sage and raising invoices and internal journals.. HR - ensuring new starters are inducted and monitoring technician training.. Health and safety - tracking risk assessments and safe working policies, tracking accident and incident reports, keeping up to date with all compliance issues and ensuring inspections and repairs are arranged.. Benchmarking – assisting with reports and comparisons of such things as staff levels, technical facilities, recharge rates etc.. ABTT Cymru - organising by yearly meetings with ABTT Cymru venues, liaising with venues and arranging locations, dates, times and agendas for meetings. Show less



Welsh National Opera Cenedlaethol Cymru

• United Kingdom
• Performing Arts
• 100 - 200 Employee

• Dresser

  • Sep 2016 - Present



BBC Studios

• United Kingdom
• Broadcast Media Production and Distribution
• 700 & Above Employee

• Production Coordinator - Casualty

  • Apr 2022 - May 2023

• Production Management Assistant - Casualty

  • Mar 2021 - Apr 2022



Opera'r Ddraig

• Assistant Stage Manager

  • Oct 2020 - Nov 2020



Principality Stadium

• Principality Stadium

• Store and Tours Manager

  • Jan 2015 - Jul 2016

  . Line manager to a team of five permanent members of staff working in the retail and tours department alongside a pool of both casual tour guides and casual retail assistants. . Continual development of all tour and store staff through training, creating handbooks and regular meetings to ensure the best customer experience. . Staff recruitment, developing job descriptions and advertising. . Working closely with stakeholders including hoteliers, tour operators and tourism authorities to grow Principality tour footfall and revenue as well as external companies and clients to deliver events such Santa Tours and Legends Tours. . Control and maintain supplies including tour lanyards, leaflets, and shop supplies such as carrier bags, till rolls. . Working closely with the internal marketing officer and external graphic designers to build a marketing plan and marketing material for print, social media and to our supporters. . Maintaining the tours booking system, working with the customer care team to answer customer queries and booking enquiries. . Maintaining regular financial and footfall reports for both tours and the WRU Store, writing monthly reports for the board of executives as well as bringing together budget strategy reports to build proposals for funding for future projects. . Working closely with the Assistant Retail Manager to maintain retail stock levels and a high level of visual merchandise within the WRU Store. Show less



Millennium Stadium

• Tours Coordinator

  • Aug 2013 - Jan 2015