Project Support Manager

• Apr 2022 - Present

Project Support Manager

• Apr 2022 - Apr 2022

Virtual Assistant

• Jan 2010 - Apr 2022

My services help small businesses with their general administration, emails, newsletters and social media content and scheduling. Building relationships with clients, suppliers and agencies is my core strength and I thrive on driving success for my clients. Diary management and project management are fundamentals to my services. My services help small businesses with their general administration, emails, newsletters and social media content and scheduling. Building relationships with clients, suppliers and agencies is my core strength and I thrive on driving success for my clients. Diary management and project management are fundamentals to my services.

Virtual Assistant

• Apr 2018 - Jul 2018

Virtual Assistant - Marketing, social media and administration• Sourcing and setting up a new CRM system• Managing client inbox and registrations for baby massage classes• Promoting client on Social Media• Creating marketing templates and implementing mailings to client database Virtual Assistant - Marketing, social media and administration• Sourcing and setting up a new CRM system• Managing client inbox and registrations for baby massage classes• Promoting client on Social Media• Creating marketing templates and implementing mailings to client database

Virtual Assistant

• Sep 2016 - Jan 2018

Virtual Assistant - administration, marketing and social media services for Mindful Parenting in Dubai• Sourcing and setting up a new Customer Relationship Management system• Promoting client on Social Media• Creating marketing templates and implementing mailings to client database• Co-ordinating all registrations for parenting workshops and events• Organising all parent registrations for workshops, sending material, chasing payments and sending out questionnaires • Promoting events and workshops on social media and website• Responding to parent enquiries over the phone and email

Virtual Assistant

• Sep 2015 - Sep 2016

Virtual Assistant - Administration and event management work • Compiling client event proposals involving liaising with overseas suppliers • Negotiating with suppliers • Managing client email inbox and responding to queries• Diary management• Creating new business proposals for events Virtual Assistant - Administration and event management work • Compiling client event proposals involving liaising with overseas suppliers • Negotiating with suppliers • Managing client email inbox and responding to queries• Diary management• Creating new business proposals for events

Virtual Assitant

• Jan 2014 - Jan 2015

FMS – self- employed Administration work for Baby Arabia, Dubai Jan 14 – July 15• Managing company email inbox and responding to customer queries• Responsible for customer registration database• First point of contact for all clients• Creating and implementing company newsletters• Updating of company website with newsletters and schedules FMS – self- employed Administration work for Baby Arabia, Dubai Jan 14 – July 15• Managing company email inbox and responding to customer queries• Responsible for customer registration database• First point of contact for all clients• Creating and implementing company newsletters• Updating of company website with newsletters and schedules

Virtual Assistant

• Jan 2010 - Apr 2013

Self employed Virtual Assistant working for small business clients helping with their marketing and social media services• Creating Facebook pages and Twitter campaigns for various clients• Writing copy for Twitter campaigns and managing through Hootsuite• Writing content for blog pages and website copy• Liaising with media partners to book optimum space in local magazines and papers Self employed Virtual Assistant working for small business clients helping with their marketing and social media services• Creating Facebook pages and Twitter campaigns for various clients• Writing copy for Twitter campaigns and managing through Hootsuite• Writing content for blog pages and website copy• Liaising with media partners to book optimum space in local magazines and papers

Brand and Marcomms Manager

• 2004 - 2009

Product Experience Manager

• Oct 2007 - Aug 2008

Developing and implementing customer experience journeys for high profile product launches. Developing and implementing customer experience journeys for high profile product launches.

Brand Communications Manager

• Aug 2005 - Oct 2007

Designed and implemented the customer experience framework for pioneering laptop venture between Vodafone and LenovoLed programme to remove mobile broadband abusers resulting in increased network performance by 20%Delivered evaluation of BlackBerry Sat Nav application for high profile launch, resulting in future product development recommendations; Launch of Big Idea into retail channel Leading and delivering communication strategies for Vodafone retailManaging creative development and delivery of Vodafone business magazine Below the line campaign creative development for major propositions such as USB ModemAchievementsDelivered acquisition campaign to test channels and drive sales to Vodafone online storeAbove the line campaign creative development using online media with budget of £500k

Brand Communications Manager

• Feb 2003 - Aug 2005

Ownership and management of Vodafone creative into channel partner publications with monthly circulation in excess of 1 million copesManaging and negotiating key point of purchase marketing initiatives with Indirect Channel partners to meet handset targetsDeveloping and implementing effective integrated Marketing campaigns Leadership, development and implementation of strategic channel initiatives AchievementsCampaign managed through the line value campaign exceeding sales targets in excess of 10%Managed implementation of below the line communications plan to penetrate sales of prepay tariffs to over 9k stores

Cims Limited

• Apr 2000 - Feb 2003

one of the world's biggest provider of consumer and business services. one of the world's biggest provider of consumer and business services.

Sales Account Manager

• Oct 1998 - Mar 2000

Relationship accountability for high profile retail banks worth £7.2m paDriving forward product sales using marketing channels to provide incremental revenue Formulating marketing and account plans Building relationships with senior stakeholders and decision makersLeading and managing 'virtual team'AchievementsNegotiated and re-signed contract to supply services to a key credit card client for an additional 3 years worth in excess of £3.5mInstigated new marketing channel and exceeded sales targets by 30%Mentored new team member; Implemented complex direct marketing campaign in 6 languages across Europe International work experience in Australia and New

Marketing Campaign Executive

• Sep 1993 - Jan 1996

Successfully managed responses for high profile TV campaign to launch new Honda model Successfully managed responses for high profile TV campaign to launch new Honda model