Fiona Wakeling

Senior HR Strategist | Training Facilitator Extraordinaire at The Proven Group
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Contact Information
us****@****om
(386) 825-5501
Location
Ballarat, Victoria, Australia, AU
Skills

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Rebecca Ponsonby

I have worked with Fiona on a personal and professional level. I have found her to be extremely professional and ethical at all times. She is someone that will take on any project without hesitation. She puts in 110% no matter what. Her management, communication and logical thinking are brilliant. I would have no hesitation in recommending Fiona for any organisation

Phill Crone

I worked with Fiona for a number of years when I was with VECCI and could not rate her level of customer service high enough. Fiona went out of her way to resolve any issues that came her way and her default setting is one of customer service so people were not left wondering what was going on. Added to that she was such a pleasure to work with and was always quick with a smile and words of wisdom. Fiona would be an asset to any business looking for a professional yet personable member of the team

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Credentials

  • DISC Accreditation
    Robert J Re & Associates Pty Ltd
    Apr, 2023
    - Nov, 2024
  • Mental Health First Aider
    Mental Health First Aid® Australia
    Mar, 2023
    - Nov, 2024
  • Youth Mental Health First Aider
    Mental Health First Aid® Australia
    Jan, 2023
    - Nov, 2024

Experience

  • The Proven Group
    • Australia
    • Human Resources Services
    • 1 - 100 Employee
    • Senior HR Strategist | Training Facilitator Extraordinaire
      • Jan 2023 - Present

      As a versatile and skilled professional, I have held multiple leadership and functional roles in the areas of HR, training, workforce planning, and administration. I have a proven track record of delivering results in each of these areas, which includes developing and implementing effective HR strategies, designing and facilitating training programs, coordinating workforce planning initiatives, managing complex projects and programs, and ensuring compliance with financial regulations. As a versatile and skilled professional, I have held multiple leadership and functional roles in the areas of HR, training, workforce planning, and administration. I have a proven track record of delivering results in each of these areas, which includes developing and implementing effective HR strategies, designing and facilitating training programs, coordinating workforce planning initiatives, managing complex projects and programs, and ensuring compliance with financial regulations.

  • McCain Foods
    • Canada
    • Food and Beverage Manufacturing
    • 700 & Above Employee
    • Workforce Planning & Development Coordinator
      • Aug 2020 - Oct 2022

      Responsible for leading the Labour department including the management of all casual employees across the Ballarat site. Broad knowledge of Human Resource activities including general administrative responsibilities. Recruitment lead for on-boarding/off-boarding all casual employees. Responsible for development of and oversite of all rostering tools and techniques required for casual placement across the site to ensure adherence to the EBA.Monitor resource requirements and allocation (including human resources approx. 200 staff) for production, responsible for all operational requirements, department accountability and reporting requirements, skills and competencies of plant specific staff.Member of the Plant leadership team. Coordinator of the Well-being area for Ballarat site.Lead for the coordination of training for the Prepared Foods plant employees. Work autonomously and efficiently to ensure the end-to-end running of projects and operations such as oversight of plant training documentation and labour department processes. Responsible for the development and coordination of all mandatory training across the Ballarat site for all manufacturing employees.Develop and maintain learning manuals for manufacturing employees Develop methods to maintain records for site manufacturing employees Liaise with Plant Managers for adherence to KPIs Develop EOIs for all upcoming training arrangements Oversee all training arrangements within the Plant. Show less

    • Training Coordinator
      • Oct 2019 - Aug 2020

      Member of the Plant leadership team. Coordinator of the Well-being area for Ballarat site.Lead for the coordination of training for the Prepared Foods plant employees. Work autonomously and efficiently to ensure the end-to-end running of projects and operations such as oversight of plant training documentation and labour department processes. Responsible for the development and coordination of all mandatory training across the Ballarat site for all manufacturing employees.Develop and maintain learning manuals for manufacturing employees Develop methods to maintain records for site manufacturing employees Liaise with Plant Managers for adherence to KPIs Develop EOIs for all upcoming training arrangements Oversee all training arrangements within the Plant. Show less

  • Grampians Health
    • Australia
    • Hospitals and Health Care
    • 700 & Above Employee
    • Deputy Director
      • Dec 2015 - Oct 2019

      Leadership and management role within SWEP, including deputising for the SWEP Operations Director. Maintain oversight of budgets to the value of $40mil, including development of financial and budget demand management strategies. Responsible for oversight of the delivery of a suite of programs within SWEP to ensure the service achieves its aims to deliver an equitable, efficiently and effectively administered aids and equipment service targeted to promote timely provision of clinically prescribed assistive technology. Monitor resource requirements and allocation (including human resources approx. 70 staff) for programs, responsible for all operational requirements, program accountability and reporting requirements, skills and competencies of program specific staff, and the advancement of the SWEP team in general. Understand the philosophy and play an integral role in the objectives of SWEP and the auspice relationships with Ballarat Health Services, and funding bodies including but not limited to the Department of Health & Human Services, the National Disability Insurance Scheme and their organisational structures, relevant guidelines and the contractual obligations of both program delivery and financial accountability. Responsible for creating the circumstances in which all team members are committed to a high standard of service delivery, which is equitable and accessible to all potential service users and is consumer focused in all its facets whilst creating flexibility and adaptability with the influence to better decision making in the pathway of moving forward and remaining contemporary Show less

    • Program Manager
      • Nov 2010 - Dec 2015

      Responsible for overseeing the delivery of a suite of programs within SWEP to ensure that the service achieves its aims to deliver an equitable, efficiently and effectively administered aids and equipment service targeted to promote timely provision of clinically prescribed aids and equipment, home and vehicle modifications. Monitor resource requirements and allocation (including human resources) for programs, responsible for all operational requirements, program accountability and reporting requirements, skills and competencies of program specific staff, and the advancement of the SWEP team in general. Establishment and maintenance of budget, financial and demand management strategies.Understand the philosophy and play an integral role in the objectives of SWEP and the auspice relationships with Ballarat Health Services, and funding bodies including but not limited to the Department of Health & Human Services, the National Disability Insurance Scheme and their organisational structures, relevant guidelines and the contractual obligations of both program delivery and financial accountability. Responsible for creating the circumstances in which all team members are committed to a high standard of service delivery, which is equitable and accessible to all potential service users and is consumer focused in all its facets whilst creating flexibility and adaptability with the influence to better decision making in the pathway of moving forward and remaining contemporary Show less

  • Karden Disablity Support Foundation & EW Tipping Foundation
    • Ballarat, Australia
    • Administration/HR Officer/Office Co-ordinator
      • Oct 2008 - Sep 2010

      Undertake all duties associated with the provision of payroll services in accordance with individual employee agreements. Ensure that all individual employee contracts are maintained regularly and accurately. Ensure that all government, taxation and superannuation reports and reconciliation are carried out in a timely manner. (including GST and FBT requirements) Broad knowledge of Human Resources as well as general administrative responsibilities. Work autonomously and efficiently to ensure the end-to-end running of HR projects and operations such as development of internal staff intranet. Responsibility for providing professional and efficient administration support and customer services through ensuring quality and reliable systems and procedures are developed in order to support team members based at the office. Work closely with managers to ensure the office is operating effectively through the efficient coordination of administration, business operations and day to day maintenance of a safe, efficient and well-functioning work environment Show less

  • Highlands Personnel & Support Services Inc
    • Training Coordinator
      • May 2004 - Sep 2008

      Hands on Training Coordinator leading a small and dedicated team of trainers and administrators, with the ability to get ‘the big picture’ and have the ability to engage with the community. The ability to balance many priorities. Ability to demonstrate a key knowledge of practical experience in managing quality systems aligned to regulatory authority ASQA and VTG Compliance.Ensure that the day-to-day running of the vocational training programs are sound and consistent with the sector. Responsible for the day to day operations of the department, staff leadership, site management, quality & compliance and achieving enrolment targets. Strong understanding of the disability sector as well as the drivers of change within the service. Actively researched, by way of reading and direct interface, all relevant aspects of the sector, ensuring connection to the community. Responsible for suite of training and education programs based in Ballarat and Maryborough. Included Vocational Training (e.g. Certificate I & II level qualifications) in partnership with employers, Pre-Accredited Training, VET in Schools Program and Disability Training & Support programs. Show less

    • Administration/Finance Officer
      • Jun 2000 - Sep 2008

      Responsible for providing support and regular supervision to the Administration Assistants and trainees. Ensure a high level of quality customer service and administration functions are provided to all stakeholders including the Board of Management. Responsible for the accounting practices of the organisation and that all practices comply with the Australian Accounting Standards. Responsible for maintaining accurate records of all company vehicles, leasing arrangements, delivery documentation, maintenance programs and fuel systems.Undertake all duties associated with the provision of payroll services in accordance with individual employee agreements. Ensure that all individual employee contracts are maintained regularly and accurately. Ensure that all government, taxation and superannuation reports and reconciliation are carried out in a timely manner. (including GST and FBT requirements)Ensure that duties associated with invoicing, payment of creditors and bank reconciliation are carried out in a timely manner. Responsible for the provision of financial reporting to the Chief Executive Officer, Board of Management and the organisation’s auditors. Provide the Chief Executive Officer with timely information and recommendations on issues of financial significance Show less

Education

  • Federation University Australia
    Master of Business Administration (M.B.A.)
    2015 - 2018
  • University of Ballarat
    Adv Diploma of Business, Marketing
    2011 - 2012
  • University of Ballarat
    Adv Diploma of Management, Human Resources
    2011 - 2012
  • University of Ballarat
    Adv Dip Business, Management
    2011 - 2011
  • RMIT University
    Diploma of Business, Management
  • University of Ballarat
    Diploma of Business, Human Resources
  • University of Ballarat
    Diploma of Business, Administration
  • University of Ballarat
    Diploma of Business, Accounting
    1993 - 1999
  • Ballarat High School
    1987 - 1992

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