Fiona Tayler

Manager, Information Developmemt at Trellix
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Contact Information
us****@****om
(386) 825-5501
Location
United Kingdom, UK

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5.0

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Iva Vucenovic

I have had the pleasure of working with Fiona over a number of years within McAfee and l and I know her to be a very knowledgeable, dynamic and engaging professional who knows how to build and motivate her teams to deliver exceptional results. Fiona was a pivotal member in our work group who brought countless successes to our teams and the company at large. Fiona is a natural leader, who accomplishes even the impossible through her extraordinary professional and interpersonal skills. Moreover, Fiona is respected and loved by her teams and co-workers. Fiona's teams were always willing to go the extra mile for Fiona. I consider myself very lucky to have worked with Fiona and she has taught me a lot. She is truly is an asset to any team. I am delighted to recommend Fiona and would welcome the chance to work with her again in the future.

Becky Allen

Fiona has been working as a technical writer for over a decade and her experience shows. She’s worked with a variety of computer and network security products over the years. For her recent and current projects, she works with engineers, technical writers, and other team members in several time zones and does a great job coordinating with everyone. She is very dedicated and is a hard worker – she does not let deadlines slip by. She's excellent at communicating her needs and goals to the team as well as providing feedback to improve processes. I will be leaving the company soon and I will definitely miss working with her!

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Experience

    • United States
    • Computer and Network Security
    • 700 & Above Employee
    • Manager, Information Developmemt
      • Jan 2022 - Present

    • Computer and Network Security
    • 1 - 100 Employee
    • Manager, Information Development
      • Jul 2021 - Jan 2022

    • United States
    • Computer and Network Security
    • 700 & Above Employee
    • Manager, Information Development
      • Jan 2020 - Jul 2021

    • Lead Technical Writer
      • Jan 2017 - Dec 2019

      Leading a team of technical writers to provide documentation content for the endpoint and network data loss prevention appliances products.

    • Senior Technical Writer
      • Feb 2015 - Dec 2016

      Senior technical writer providing content to support the data loss prevention appliances products.

    • Senior Technical Writer
      • Apr 2013 - Feb 2015

      Produces administrator and end-user level documentation using structured and unstructured writing techniquesConverts existing deliverables from FrameMaker and DITA 1.0 to DITA 1.1Applies styles, structure and branding to documentation from recent company acquisitions. Interviews enterprise-level customers to discover what they need from documentation to bring change to current processes and deliverablesDelivers training sessions to new product teams and writers that define Technical Publications processes and requirementsCompiles blog posts to help advertise company community education initiatives Show less

    • United States
    • Computer and Network Security
    • 700 & Above Employee
    • Senior Technical Writer
      • Oct 2001 - Feb 2013

      Provided product documentation content for a variety of email, web, and network security software products developed in the United Kingdom.

    • Technical Writer Supervisor
      • Mar 1999 - Oct 2001

      Lead a team of technical writers to support anti-virus and other security products developed in the United Kingdom.

    • Technical Author
      • Feb 1995 - Oct 1998

      Designed and created user and administrator level guides for a new e-commerce product range. Created a new online Help system that integrated successfully with the administrator and end user product lines. Compiled a glossary of product terms used by the writing and development teams. Edited customer facing documents produced by the sales development teams for structure and corporate style. Designed and created user and administrator level guides for a new e-commerce product range. Created a new online Help system that integrated successfully with the administrator and end user product lines. Compiled a glossary of product terms used by the writing and development teams. Edited customer facing documents produced by the sales development teams for structure and corporate style.

    • Technical Author
      • 1995 - 1998

    • Marketing Assistant
      • Dec 1993 - Feb 1995

      Created copy used in product advertising. Assisted in creating and reviewing text used in brochures and white papers. Specified product branding and marketing campaign for a new product line. Created copy used in product advertising. Assisted in creating and reviewing text used in brochures and white papers. Specified product branding and marketing campaign for a new product line.

Education

  • Buckinghamshire New University
    BA, Business Management and Languages
    1989 - 1992

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