Fiona Stow

Business Support at Searoad Ferries
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Location
AU

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Experience

    • Australia
    • Maritime Transportation
    • 1 - 100 Employee
    • Business Support
      • Jul 2022 - Present

    • Accounts Assistant
      • Mar 2021 - Present

    • Australia
    • Restaurants
    • 1 - 100 Employee
    • Office & Functions Manager
      • Jun 2016 - Mar 2021

      Staff & roster management, timesheet & payroll processing (Deputy). PA support to business owners, operation managers & executive chefs. Management of multi-venue calendars (Outlook). Managing inbound calls & emails across multiple high volume venues to meet function sales targets. Staff & roster management, timesheet & payroll processing (Deputy). PA support to business owners, operation managers & executive chefs. Management of multi-venue calendars (Outlook). Managing inbound calls & emails across multiple high volume venues to meet function sales targets.

    • Australia
    • Hospitality
    • 1 - 100 Employee
    • Group Functions Manager
      • Jan 2013 - Jul 2015

      Maintained VIP stakeholder relationships across 5 venues ensuring weekly sales targets were exceeded. Managed & trained staff in the use of CRM software to ensure client relationships were effectively maintained & marketing strategies could be aided.Multi-office management including accounts payable & receivable, HR duties incorporating new staff onboarding, contract management & training, stationary ordering, diary/phone/ email management.

    • Office & Functions Manager
      • Jan 2005 - Jan 2013

      Office management: payroll (Inzenious), rostering, HR duties, daily banking & till/safe reconciliation.Hiring, training & mentoring front of house staff.Delivered customised functions for high end corporate clients with event numbers up to 700.Initiated customer membership concepts & produced weekly/monthly marketing campaigns (Mail Chimp).Tracking of weekly function data & sales statics (Excel).

Education

  • Navitas College of Public Safety
    Certificate IV in Frontline Management, Hospitality Administration/Management
    2021 -
  • Mission Australia
    Certificate IV Workplace Training & Asessment, Workforce Development and Training

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