Fiona Stow
Business Support at Searoad Ferries- Claim this Profile
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Bio
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Experience
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Searoad Ferries
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Australia
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Maritime Transportation
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1 - 100 Employee
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Business Support
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Jul 2022 - Present
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Accounts Assistant
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Mar 2021 - Present
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Pekish Restaurants
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Australia
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Restaurants
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1 - 100 Employee
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Office & Functions Manager
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Jun 2016 - Mar 2021
Staff & roster management, timesheet & payroll processing (Deputy). PA support to business owners, operation managers & executive chefs. Management of multi-venue calendars (Outlook). Managing inbound calls & emails across multiple high volume venues to meet function sales targets. Staff & roster management, timesheet & payroll processing (Deputy). PA support to business owners, operation managers & executive chefs. Management of multi-venue calendars (Outlook). Managing inbound calls & emails across multiple high volume venues to meet function sales targets.
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Red Rock Venues
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Australia
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Hospitality
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1 - 100 Employee
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Group Functions Manager
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Jan 2013 - Jul 2015
Maintained VIP stakeholder relationships across 5 venues ensuring weekly sales targets were exceeded. Managed & trained staff in the use of CRM software to ensure client relationships were effectively maintained & marketing strategies could be aided.Multi-office management including accounts payable & receivable, HR duties incorporating new staff onboarding, contract management & training, stationary ordering, diary/phone/ email management.
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Office & Functions Manager
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Jan 2005 - Jan 2013
Office management: payroll (Inzenious), rostering, HR duties, daily banking & till/safe reconciliation.Hiring, training & mentoring front of house staff.Delivered customised functions for high end corporate clients with event numbers up to 700.Initiated customer membership concepts & produced weekly/monthly marketing campaigns (Mail Chimp).Tracking of weekly function data & sales statics (Excel).
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Education
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Navitas College of Public Safety
Certificate IV in Frontline Management, Hospitality Administration/Management -
Mission Australia
Certificate IV Workplace Training & Asessment, Workforce Development and Training