Fiona Rose

Compliance and Support Manager at The Buy To Let Broker
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Contact Information
us****@****om
(386) 825-5501
Location
UK

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Experience

    • United Kingdom
    • Financial Services
    • 1 - 100 Employee
    • Compliance and Support Manager
      • Dec 2013 - Present

      Dealing with the administration duties of a mortgage application on behalf of the broker post sale to completion. I also provide support to the company directors in different areas. My responsibilities include :- Ensure receipt of all required documentation and that it is compliant. Request decisions in principles and submit full applications both online and paper based direct to the lender or via a mortgage club. Deal with Buy to Let, Residential and Limited Company applications. Quote and instruct Solicitors via various online portals. Ensure cases progress from application to completion as smoothly as possible for the client, keeping the client updated and ensuring an exceptionally high standard of customer service. Answer lender updates by telephone and correspondence. Contact Business Managers where necessary to resolve issues. Liaise with Estate Agents and Solicitors. Checking offer letters. Apply for commission via online portal. Issue client invoices Update and reconciliation of commission sheets from our Network and I chase any outstanding monies owed to the company. Provide a breakdown of the commission and broker fees received for each individual broker to the company director on a monthly basis. Answer Networks commission queries. Show less

    • Assistant
      • Mar 2011 - Dec 2013

      Dealing with a remortgage from the receipt of a lenders instruction to the registration of First Legal Charge. This includes obtaining documents from the Land Registry, Title Checking, checking client document including mortgage deeds, identity requirements and money laundering evidence. Once in receipt of all appropriate documents obtain searches, and if satisfactory obtain final redemption figures and arrange completion. On transfer of equity cases ensure SDLT is sumitted online to the HMRC. Dealing with a remortgage from the receipt of a lenders instruction to the registration of First Legal Charge. This includes obtaining documents from the Land Registry, Title Checking, checking client document including mortgage deeds, identity requirements and money laundering evidence. Once in receipt of all appropriate documents obtain searches, and if satisfactory obtain final redemption figures and arrange completion. On transfer of equity cases ensure SDLT is sumitted online to the HMRC.

  • New Dimensions Ultrasound
    • Preston, United Kingdom
    • Office Administrator/Reception
      • Apr 2009 - Mar 2011

      During my time at New Dimensions Ultrasound Ltd I was responsible for the day to day running of the office and reception. My duties included: Reception/client payments. Client appointments/diary. Contact with clients by telephone and correspondence. Banking. Income and expenditure spreadsheets. Product analysis. Marketing/Promotions. Website updates. (Fusion) Stationary orders/stock take. During my time at New Dimensions Ultrasound Ltd I was responsible for the day to day running of the office and reception. My duties included: Reception/client payments. Client appointments/diary. Contact with clients by telephone and correspondence. Banking. Income and expenditure spreadsheets. Product analysis. Marketing/Promotions. Website updates. (Fusion) Stationary orders/stock take.

    • Experienced Mortgage Administrator
      • Nov 2005 - Mar 2009

      I dealt with the majority of the administration duties for the broker/director. It was my duty to ensure that the case progressed to completion as smoothly as possible for the client. My responsibilities included: Preparation of the required paperwork for new applications. Submit online and paper based applications to lenders from the whole of market with supporting documentation. Compliance. Instruct Solicitors to Act. Instruction and checking of valuations. Chase through to offer and completion. Checking of payment routes for procuration fees. Contact with the Customer by telephone and correspondence. Contact with Lenders and Business Development Managers from the whole of market by telephone and correspondence. Contact with Estate Agents. Quote and apply for Buildings Insurance. Quote and apply for Life Insurance. Mail shots via Excel and Mortgagestream. Show less

    • United Kingdom
    • Financial Services
    • 700 & Above Employee
    • Home Loans Specialist
      • Sep 1990 - Nov 2005

      In this role I assessed mortgage applications within the scope of Barclays Lending Policy. I made the decision whether to decline or agree the application. I reviewed customer bank accounts, trading accounts, official documents such as tax assessment forms, P60s and pay slips. I would also check a full credit search of the customer. In this role my responsibilities included: I held an advanced mandate and assessed mortgages up to a maximum of £500,000. Dealt with complex cases such as Offshore Mortgage applications, and self build applications. Liaised with Barclays branches and Independent Financial Advisors. Compliant with regulations such as Financial Services Act, Money Laundering, Fraud Prevention, Business Knowledge, Health and Safety and Equal Opportunities. Worked on an imaged based computer system, and experienced on a paper based system. Customer contact by telephone and correspondence. Referral to Mortgage Indemnity Insurers. Previous roles at Barclays include Mortgage Underwriting, remortgage conveyancing, experience of Further Advances and Liaison roles. Show less

Education

  • Wakefield Independent School
    1985 - 1990
  • Sandal Endowed Middle School
    1982 - 1985

Community

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