Fiona Olimpiada
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Bio
Experience
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EnterPH
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Philippines
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Legal Services
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1 - 100 Employee
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Admin Associate
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Jun 2023 - Present
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Metro Psych Facility
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Philippines
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Hospitals and Health Care
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Student Intern
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Apr 2023 - May 2023
This was the 3rd and last intership for the clinical setting in Centro Escolar University. I was able to serve as a student intern for Metro Psych Facility as a psychology student who catered to the patients' needs and be able to give them support whenever they needed it. We also learned how to handle clinical patients, administer tests and also create a treatment plan through a detailed case presentation of the patient. This was the 3rd and last intership for the clinical setting in Centro Escolar University. I was able to serve as a student intern for Metro Psych Facility as a psychology student who catered to the patients' needs and be able to give them support whenever they needed it. We also learned how to handle clinical patients, administer tests and also create a treatment plan through a detailed case presentation of the patient.
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Pateros Technological College
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Philippines
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Government Relations Services
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1 - 100 Employee
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Student Intern
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Feb 2023 - Mar 2023
This internship was for our educational setting internship in Centro Escolar University. I was able to converse with students and be able to guide them with the guidance of the guidance counselor at Pateros Technological University. I was also able to help in the administrative tasks because it was enrollment period for 2nd semester during our internship there. This internship was for our educational setting internship in Centro Escolar University. I was able to converse with students and be able to guide them with the guidance of the guidance counselor at Pateros Technological University. I was also able to help in the administrative tasks because it was enrollment period for 2nd semester during our internship there.
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Continuum Global Solutions
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United States
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Customer Service Representative
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Oct 2022 - Jan 2023
This was my 2nd job in the BPO Industry, and I was able to work efficiently since I was a bit familiar now with the roles and responsibilities of being a Customer Service Representative. I was a working student during this time, and we were only offered a seasonal account, since my schedule wasn't too busy, I took the chance to be able to make extra income to help my family financially while being able to provide for myself. This was my 2nd job in the BPO Industry, and I was able to work efficiently since I was a bit familiar now with the roles and responsibilities of being a Customer Service Representative. I was a working student during this time, and we were only offered a seasonal account, since my schedule wasn't too busy, I took the chance to be able to make extra income to help my family financially while being able to provide for myself.
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AXA
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France
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Insurance
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700 & Above Employee
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Student Intern
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Mar 2022 - Mar 2022
This was my first internship for the industrial setting in Centro Escolar University Makati. We mostly did administrative work, recruitment, and human resources related tasks that have been able to give me knowledge about the industrial setting of Psychology. This was my first internship for the industrial setting in Centro Escolar University Makati. We mostly did administrative work, recruitment, and human resources related tasks that have been able to give me knowledge about the industrial setting of Psychology.
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FIS
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United States
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Information Technology & Services
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700 & Above Employee
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Customer Service Representative
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Nov 2019 - Jan 2020
This was my first job and my first job in the BPO Industry. I handled a financial account and was able to effectively utilize my course, Psychology, by using the techniques I learned from class to build rapport with the customers and be able to hold good conversations while solving their concerns and making sure that the customer is satisfied. This was my first job and my first job in the BPO Industry. I handled a financial account and was able to effectively utilize my course, Psychology, by using the techniques I learned from class to build rapport with the customers and be able to hold good conversations while solving their concerns and making sure that the customer is satisfied.
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Education
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Centro Escolar University
Psychology