Learning & Development Partner

• Mar 2022 - Present

HR & OD Advisor

• Jan 2021 - Mar 2022

- Designed and delivered various training courses ranging from Change Management to CMI Certified Leadership training. Ensured content was engaging and delivered via a blended approach. Used Articulate 360 for creation of all eLearning courses - Coached managers and supported then in achieving their goals, achieving maximum impact - Worked towards ensuring OD related projects tied in with overall strategic objectives and organisational goals such as majority transformational change and bridging the digital skills gap.

Program Management Office Analyst

• Aug 2019 - Sep 2020

Since taking on this role, I have contributed to a variety of different projects. I have co-ordinated and facilitated Project Manager training across our Business Unit in relation to how Project Management should be delivered in CGI. I am responsible for the majority of reporting for one of our major clients and constantly look for ways in which we can improve our processes, employing various Lean tactics.Having come to Project Management from a Learning and Development background, I am passionate about focusing on continuous improvement and coaching colleagues. I have also facilitated internal workshops. My current role is also constantly changing, therefore I am adaptable and flexible where required.Hoping to complete my P30 Practitioner training in due course.

Learning Development Consultant

• Apr 2018 - Aug 2019

Since joining CGI, I have been involved in designing and delivering a variety of programmes including Unconscious Bias, CGI Inductions, Career Ready Interns training, Marty the Robot (STEM initiative related training) and other CSR related activities. I have engaged with various stakeholders across the organisation and review processes and procedures on an ongoing basis in order to provide efficiency and eliminate unnecessary waste.

Learning Development Officer (OD)

• Feb 2015 - Mar 2018

Support the development of all internal/external training delivery. Coach, mentor and trainer for staff at all levels across the organisation. Support the Talent & Leadership Manager and Continuous Improvement Manager to meet team and strategic objectives. Central point of contact for all matters associated with training and development, tasked to promote and encourage a self-learning culture within the organisation. Liaise with external providers and agencies to maintain, enhance and develop the organisation’s training offering and source/negotiate cost effective, quality training. Implement and maintain appropriate Management Information Systems to ensure information is provided in line with organisational need. Key achievements: • Internal training delivery – Designed and delivered a variety of Internal Career Coaching and soft skill training courses which had resulted in strong development of staff and achieved results • The Academy – Our Organisational Programme that supports young students through a variety of schemes including our Modern Apprenticeships, Work Experience weeks, Summer Internships and also School Visits / Support work • Stakeholder management - Work with various key stakeholders across the business on an ongoing basis, to ensure that our teams receive the training that they need through undertaking learning needs analysis and carrying out Evaluations.

Training Assistant

• Sep 2008 - Feb 2015

Responsible for ensuring the smooth running of all Health & Safety and Employment Law training courses. In 2013, over 300 courses were run with over 3000 delegates. Key achievements: • Course content – Ensuring that our Employment Law & HR training courses are correct and up- to-date in line with current legislation. Seek feedback from our Consultants regarding current HR issues that will affect our clients and look to introduce new courses based on this MI. I attend our HR training courses to ensure that our content is fit for purpose and as part of my ongoing professional development. • Stakeholder management - Work with various key stakeholders across the business on an ongoing basis, to ensure that our clients receive the training that they need through undertaking learning needs analysis and carrying out Customer Experience Panel surveys. • Internal training delivery – Designed and delivered a series of bespoke soft skills training sessions to different departments / audiences across the business using a variety of delivery styles and learning approaches. Key responsibilities: • Managing all face to face Employment Law, Health, Safety and Environmental training courses across the UK and ensure that ever-changing priorities are met • Co-ordinating and facilitating quarterly Employment Law training champion meetings across the business • Coaching and developing colleagues within the department, as part of my ongoing development • Collating and analysing Training MI Reports and their implications within the business before sharing with Senior Stakeholders across the organisation • Maximising personal development and have spent time shadowing our Employment Advice teams and generalist HR Consultancy teams.

Customer Advisor

• Dec 2005 - Sep 2008