Experience

SH:24

• United Kingdom
• Public Health
• 1 - 100 Employee

• Clinical Support Administrator

  • Nov 2020 - Present

  1. Mental health counseling 2. Scheduling and moderating team meetings 3. Managing courier and pharmacy department 4. Processing and tracking over 100 order requests per day on Zendesk 5. Collaborated with physicians to comprehend operational demands and manage resource allocation. 6. Wrote expert documents relevant to research, clinical care and related subjects. 7. Answered product and service questions, suggesting other offerings to attract potential customers. Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings. Show less



Crime Si Poa®

• Kenya
• Non-profit Organizations
• 1 - 100 Employee

• Counselling Psychologist

  • Feb 2020 - Nov 2020

  1. Individual and group counseling to juveniles 2. Provided comprehensive case management services, created treatment plans connected clients and families to appropriate resources. 3. Performed in advocacy capacity for troubled youth to provide access to resources. 4. Psycho-education on life skills administering and interpreting psychological tests 5. Listened to inmates concerns, instructed on stress-management techniques, adjustment strategies for life changes, how to live normal lives and ways to improve relationships. 6. Guidance and career counseling, mental health counseling Show less



Kenyatta National Hospital.

• Kenya
• Hospitals and Health Care
• 700 & Above Employee

• Psychologist Intern

  • Mar 2018 - Jan 2020

  1. Providing psychological care and counseling services to patients in wards and outpatient centers2. Psychological assessments and GBV screening to clients at Youth Center3. Drafting over 20 letters to institutions of referrals for school going clients4. Monitoring behavior change among clients5. Collected case histories covering personal, work and social details for permanent records.6. Worked with clients living with mental and developmental delays and employed successful strategies aimed at addressing symptoms and improving quality of life.7. Facilitated groups with as many as 30 participants to cover topics such as burn out and work place dynamics/culture Show less

• Psychology Practicum Student

  • Jan 2018 - Mar 2018

  1. Clinical intake for new child psychiatric patients2. Presentation of clinical cases to physicians3. Provision of psychological care to over 20 patients in different wards within hospital4. Administration and interpretation of psychological tools of assessments to patients5. Providing pre-test and post-test counseling services at the CCC



Liquid Collections Limited

• Nairobi, Kenya

• Debt Management Consultant

  • Apr 2019 - Jul 2019

  1.Keeping track of assigned accounts to identify outstanding debts 2. Planning course of action to recover outstanding payments 3. Locating and contacting debtors to inquire of their payment status 4. Negotiate payoff deadlines or payment plans 5. Handle questions or complaints 6. Investigate and resolve discrepancies 7. Create trust relationships with debtors when possible to avoid future issues 8. Update account status and database regularly 9. Alert superiors of debtors unwilling or unable to pay when necessary 10. Comply with requirements when legal action is unavoidable Show less