Fiona Chang

Receptionist & Office Manager at IPG Mediabrands Malaysia
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Contact Information
us****@****om
(386) 825-5501
Location
Petaling Jaya, Selangor, Malaysia, MY
Languages
  • English Full professional proficiency
  • Malay Native or bilingual proficiency
  • Cantonese Elementary proficiency
  • Dusun Native or bilingual proficiency
  • Mandarin Elementary proficiency

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Experience

    • Malaysia
    • Advertising Services
    • 1 - 100 Employee
    • Receptionist & Office Manager
      • May 2019 - Present

      • Expertly manage calendars, including scheduling appointments independently as necessary while anticipating the needs of the executives • Compile and submit expense reports • Arranging/ Coordinate complex and detailed global & domestic travel plans. including passport and visa arrangements often under limited time constraints • Providing building access and greeting all visitors, assists in the maintenance of the conference room bookings • Provide callers with information such as company address, directions to the company location, company website and other related information • Maintaining the highest level of company and client security at all times • Screen and respond to incoming calls and correspondence; forwards appropriate calls or correspondence • Provide assistance with the preparation of communications including office announcements, Power Point presentations and agendas for meetings. • Act as point of contact for vendors and coordinates activities with them • Responsible for all supply ordering from pens and paper, to food and drinks, to business cards and stationary stock etc. • Assists with coordinating internal events, including: Town Halls, Happy Hours, Lunch & Learns, birthdays etc. Show less

  • SIBKL
    • Selangor, Malaysia
    • Human Resources & Receptionist
      • Oct 2011 - May 2018

      - Maintain a proper record for attendance, leave, insurance and medical accurately and confidentially. - To organise matters relating to Staff welfare. - Ordering of office items – stationery, etc. - Assist with Facilities duties (pest control, organizing vendors for small office jobs, etc.) - To organise and propose Staff yearly events. - Support HR Lead to achieve efficient processing and effective team working. - To lead potential candidates (Staff & Interns) through recruitment process. - To carry out any other work-related duties as and when instructed by Senior Management. Show less

    • Inbound Executive
      • Feb 2008 - Apr 2011

      -Responsible for processing room reservation by fax, phone, email and mail. -Accepting and keeping records of advanced deposits on reservations. -Cooperate with the group of sales managers and help in walk-in basis reservations. -Checking for the guarantees of credit cards and cheques of reservations. -Used proper procedures to change or cancel reservations. -Coordinating the convention and conference groups in block reservations. -Processing and filling paperwork correctly. -Handling customer concern properly. -Executing strong customer service abilities. -Responsible for all other duties assigned. -Input booking forms -Input rooming lists -Verify group rates -Send out cutoff dates and other relevant information -Send out rooming lists -File future group booking Show less

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