Experience

FMB Oxford

• United Kingdom
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Sales Support Administrator

  • Mar 2023 - Present



Helix Geospace

• United Kingdom
• Wireless Services
• 1 - 100 Employee

• Chemical Process Technician

  • Nov 2022 - Jan 2023

  Wet Bench One - Chemically preparing than and using electrolysis to plate ceramic pucks with copper, in preparation for a photo-resistant coating before helixical antennae design is lasered into the photo-resistant layer. Wet Bench Three - Stripping the excess copper from the ceramic, leaving a finished resonator. Inspection - inspecting the photo-resistant coating for flaws before the pucks are put into the laser - inspecting the pucks once they are removed from the laser, to ensure the resonator design has been successfully lasered - inspecting the finished resonators to ensure they are up to standard and can be passed along to be assembled into a finished antennae. Show less



Oxford Nanopore Technologies

• United Kingdom
• Biotechnology Research
• 700 & Above Employee

• Production Apprentice

  • Oct 2020 - Oct 2022

  This is a two year apprenticeship role based within Flowcell Production. My primary role is within the Production Quality Control team, testing the completed flowcells to ensure they are of a suitable standard for customers. As part of the apprenticeship program, I have also worked within other Production departments, taking the opportunity to learn about the whole production chain for the different types of flowcell we produce. I have also been given the opportunity to work towards a Green Belt in Six Sigma. Show less



Oxford Nanopore Technologies

• United Kingdom
• Biotechnology Research
• 700 & Above Employee

• Administrative Assistant

  • May 2019 - May 2020

  Having made the decision to take a gap year, I am currently working in the Corporate Team at Oxford Nanopore Technologies. I started assisting the Admin team, and now I am working with the HR team, assisting in their preparations for the installation of HRIS. I also work in Finance, in the Accounts Receivable Team, where I have been using Salesforce, AX and Magento as part of my routine duties. Having made the decision to take a gap year, I am currently working in the Corporate Team at Oxford Nanopore Technologies. I started assisting the Admin team, and now I am working with the HR team, assisting in their preparations for the installation of HRIS. I also work in Finance, in the Accounts Receivable Team, where I have been using Salesforce, AX and Magento as part of my routine duties.



Tesco

• United Kingdom
• Retail
• 700 & Above Employee

• Customer Service Assistant

  • Oct 2013 - Aug 2015

  Working Customer Service at the Faringdon store had a wide ranging number of core duties that served to keep us challenged. This store was, at opening, the first of its kind from Tesco. Our core Customer Service duties included taking complaints and suggestions from customers and taking appropriate action based on the feedback we were given. The other key area of customer service was performing returns of unwanted or faulty goods, ensuring we kept appropriate records. We were responsible for areas beyond the usual scope of customer service, including supporting our security team with their checks and the non-grocery side of 'Click and Collect' - the internet service that delivered peoples' online purchases to their local store. This included signing the parcels into the store, delivering them to customers as they came to collect them and dealing with returns from this department as well. I also took the initiative to be trained in other departments, understanding that the more experience of how the store worked overall would increase my ability to help customers with queries or complaints at the Customer Service Desk. I left this role to begin my studies at UCLan. Show less



Faringdon Baptist Church

• United Kingdom
• Religious Institutions

• Volunteer Overseas Youth Leader

  • Aug 2006 - Aug 2014

  A team of us go out to Dezna, Romania, every summer to run Youth camps and Children's clubs. We work closely with our Romanian counterparts, training the Romanian volunteer translators in children's work. With the development of local-run clubs, including a music group in 2013, the church has ceased sending teams out, recognising that this represents a shift in the relationship between the church and the town.

• Volunteer Youth Leader

  • Jun 2004 - Nov 2007

  My role included setting up, taking registration, planning out craft activities and helping to set up activities and games for the children.



Trinity Cheltenham

• United Kingdom
• Religious Institutions
• 1 - 100 Employee

• Intern

  • Sep 2012 - Aug 2013

  This year long internship was part of a course called the Discipleship Year, run by the organisation New Wine, a course designed to equip, encourage and empower young leaders. My internship at Trinity mostly involved working within Prayer Ministry, where I helped develop resources for training events and was expected to help run the weekly prayer group and to research and implement ideas to use for a 24-7 prayer event in the prayer room, including helping to decide the overarching theme for the week-long event. This role became especially challenging in January 2013, when my supervisor left the church for a new role elsewhere. This situation left me in a challenging situation, which I was able to grasp hold of, taking charge of areas such as the prayer room. This was an especially challenging role, since it not only involved keeping the room in good order but also knowing what was going on across the church. I had to develop good relationships across the different departments across the church, with the trickiest aspect by far being communication with the missionaries that the church was supporting. Outside of the prayer ministry area, I was also responsible for beginning the process of creating a manual for the Operations team, who were responsible for keeping the buildings in good order. This involved shadowing members of the team and questioning them on certain aspects of their job. At the end of the year, I was a team member at the New Wine Summer Conference which involved assisting in seminars aimed at advertising the Discipleship Year to other young adults. Show less



Sports Direct

• United Kingdom
• Retail
• 700 & Above Employee

• Service Assistant

  • Oct 2010 - Jul 2012

  I have been trained to work in each department of the shop and aim to provide friendly, competent customer service. Most of my experience in this company has been on the customer service desk, where my role is to help customers return unwanted goods while enforcing the company returns policy and listening, and knowing how to react, to customer complaints. I have been trained to work in each department of the shop and aim to provide friendly, competent customer service. Most of my experience in this company has been on the customer service desk, where my role is to help customers return unwanted goods while enforcing the company returns policy and listening, and knowing how to react, to customer complaints.