Experience

ebet

• Australia
• Technology, Information and Internet
• 1 - 100 Employee

• Customer Engagement Manager

  • Feb 2023 - Present



MAX | A Tabcorp Company

• Australia
• Gambling Facilities and Casinos
• 1 - 100 Employee

• Customer Engagement Manager - MAX Integrated Systems (NSW / VIC)

  • Jul 2016 - Feb 2023

  20+ years of project management experience in the gaming industry and currently facilitate the delivery, training and implementation of the Metropolis gaming system. I manage a team of professionals who deliver quality training and customer service for an extensive customer base. I am driven to deliver the best customer experience, service and system education as a complete package. 20+ years of project management experience in the gaming industry and currently facilitate the delivery, training and implementation of the Metropolis gaming system. I manage a team of professionals who deliver quality training and customer service for an extensive customer base. I am driven to deliver the best customer experience, service and system education as a complete package.



eBet Gaming Systems

• Group Training Manager (NSW / VIC / QLD)

  • Aug 2003 - Jul 2016

  I joined eBET in 2003 as the Customer Relations Manager and shortly thereafter moved into the Training Manager position. Through my previous experience of systems training and implementing medical software I used my knowledge to manage the product delivery and training requirements for eBet venues. I joined eBET in 2003 as the Customer Relations Manager and shortly thereafter moved into the Training Manager position. Through my previous experience of systems training and implementing medical software I used my knowledge to manage the product delivery and training requirements for eBet venues.