Experience

CILT (UK)

• United Kingdom
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Events Administrator

  • Jan 2022 - Present



G&L Elegant Occasions

• Kettering, England, United Kingdom

• Wedding and Events Assistant (weekends)

  • Aug 2019 - Present

  Setting up weddings and events on weekends and occasionally evenings Assisting in creative decisions Preparing center pieces for tables Decorating event spaces and running general errands Setting up weddings and events on weekends and occasionally evenings Assisting in creative decisions Preparing center pieces for tables Decorating event spaces and running general errands



SNAP-ON FINANCE UK LIMITED

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Operational Specialist

  • Oct 2019 - Oct 2021

  Checking and verifying incoming agreements Dealing with customer and franchisee queries Processing direct debit payments, amendments and new set-ups Setting up lease agreements and subscriptions Checking and verifying incoming agreements Dealing with customer and franchisee queries Processing direct debit payments, amendments and new set-ups Setting up lease agreements and subscriptions



Snap-on

• United States
• Machinery Manufacturing
• 700 & Above Employee

• Franchisee Accounts Representative

  • Mar 2018 - Oct 2019

  Processing and administering all aspects of the Franchisee statement Providing franchisees with support and customer care Receiving incoming calls and queries from customers Company store accounts processing and balancing Processing and administering all aspects of the Franchisee statement Providing franchisees with support and customer care Receiving incoming calls and queries from customers Company store accounts processing and balancing



SNAP-ON FINANCE UK LIMITED

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Operational Assistant

  • May 2017 - Mar 2018

  Assisting franchisees in queries via the telephone Checking and verifying incoming agreements Processing payment postings Processing direct debit payments, amendments and new set-ups Assisting franchisees in queries via the telephone Checking and verifying incoming agreements Processing payment postings Processing direct debit payments, amendments and new set-ups



Sunflowers Day Nursery

• United Kingdom
• Primary and Secondary Education
• 1 - 100 Employee

• Nursery Assistant

  • Jan 2017 - May 2017

  Assisting in the care of young children Preparing daily activities Observing and recording progress via Tapestry Liaising with parents/carers Assisting in the care of young children Preparing daily activities Observing and recording progress via Tapestry Liaising with parents/carers



Total Computer Networks

• United Kingdom
• Information Technology & Services
• 100 - 200 Employee

• Purchasing Representative

  • Apr 2016 - Dec 2016

  Processing orders via email and EDI Making payments via Barclays precision pay Dealing with customers/clients via the telephone Assisting and liaising with Account Managers Processing orders via email and EDI Making payments via Barclays precision pay Dealing with customers/clients via the telephone Assisting and liaising with Account Managers



Farmers & Mercantile Insurance Brokers Ltd

• United Kingdom
• Insurance
• 1 - 100 Employee

• Trainee Insurance Account Handler

  • Nov 2015 - Apr 2016

  Handling invoices and premiums that are due Dealing with clients' queries via the telephone and e-mail Processing renewals and quotations Managing and building relationships with clients Handling invoices and premiums that are due Dealing with clients' queries via the telephone and e-mail Processing renewals and quotations Managing and building relationships with clients



Whitbread

• United Kingdom
• Hospitality
• 700 & Above Employee

• Bartender

  • Aug 2015 - Nov 2015

  Communicating with guests and making them feel appreciated Maintaining appropriate stock levels for the bar Ensuring that customers receive an efficient and prompt service Upselling food and preparing beverages Communicating with guests and making them feel appreciated Maintaining appropriate stock levels for the bar Ensuring that customers receive an efficient and prompt service Upselling food and preparing beverages



In2solutions Ltd

• United Kingdom
• Professional Training and Coaching
• 1 - 100 Employee

• Senior Administrator

  • Feb 2014 - Aug 2015

  Preparing the management accounts and forecasting Making BACS payments Dealing with queries via telephone and written correspondence Software Used: Excel, Outlook, Word, G-Mail, Bespoke Software (Microsoft Database) Creating invoices, purchase orders, credit notes and remittances Mentoring a new colleague Preparing the management accounts and forecasting Making BACS payments Dealing with queries via telephone and written correspondence Software Used: Excel, Outlook, Word, G-Mail, Bespoke Software (Microsoft Database) Creating invoices, purchase orders, credit notes and remittances Mentoring a new colleague



Asda

• Retail
• 700 & Above Employee

• Community Life Champion

  • Aug 2013 - Feb 2014

  Responsible for organising any store events for ASDA Fundraising for charitable causesRaising awareness for small independent business and charities through eventsAssisting the Princes Trust in a community project painting and decoratingWorking with charities and local businesses on a day-to-day basis via telephone, post, e-mail and face to face

• Checkout Operator

  • Mar 2012 - Aug 2013

  Part time role whilst studying at University.Assisting customers in a warm and friendly mannerMaintaining a clean and orderly checkout areaCarrying out training in coaching and leading others through a 'step-on' programOperating a till system



Big About Music

• United Kingdom

• Volunteer Server and Team Leader

  • Aug 2010 - Aug 2013

  Managing a small team at various music festivals through the summer months Serving customers in busy, fast paced environment Organising goods and maintaining a clean and orderly work area Managing a small team at various music festivals through the summer months Serving customers in busy, fast paced environment Organising goods and maintaining a clean and orderly work area



Danesholme Junior Academy

• United Kingdom
• Primary and Secondary Education

• Volunteer Teaching Assistant

  • Sep 2012 - Jul 2013

  Preparing materials and assisting the teacher during lessons Leading small intervention groups in and outside of the classroom Helping enhance children's learning, particularly in ICT and Art Preparing materials and assisting the teacher during lessons Leading small intervention groups in and outside of the classroom Helping enhance children's learning, particularly in ICT and Art



Danesholme Infant Academy

• Corby, England, United Kingdom

• Volunteer Teaching Assistant

  • Sep 2011 - Jul 2012

  Leading small intervention groups in and outside of the classroom Supporting staff during school residentials Preparing materials and assisting the teacher during lessons Leading small intervention groups in and outside of the classroom Supporting staff during school residentials Preparing materials and assisting the teacher during lessons



TJ Hughes

• United Kingdom
• Retail
• 1 - 100 Employee

• Sales Assistant

  • Jul 2008 - Aug 2010

  Operating a till system and running a fragrance counter Assisting customers in a warm and friendly manner Rotating stock regularly & ensuring that the shop floor is clean and tidy Operating a till system and running a fragrance counter Assisting customers in a warm and friendly manner Rotating stock regularly & ensuring that the shop floor is clean and tidy