Fiona Balstrup

Event Operations Manager at Mother's Day Classic Foundation
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Contact Information
us****@****om
(386) 825-5501
Location
AU

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Jennifer Gazeas

I had the pleasure working with Fiona at APP Corporation Pty Ltd, whilst delivering the Formula 1® Australian Grand Prix. The APP Project Team is responsible for the comprehensive project management of a complex annual sporting event, constructing and removing world-class infrastructure in an open public space. Ridiculously efficient’ is the phrase that comes to mind when I think about Fiona. Fiona is a motivated, forward-thinker and intelligent Project & Major Event Manager, with lots of experience in the field or event & venue planning, stakeholder & client management and an inspiring team player, who takes everything in her stride. Fiona is loyal, insightful and independent and is capable of adapting to working in challenging environments. I was particularly impressed by Fiona's ability to handle even the toughest clients—effortlessly. That skill often takes years to develop among customer service professionals, but it seemed to come perfectly naturally to her. I would recommend Fiona for any major project or international event.

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Credentials

  • Procore Certified: Superintendent
    Procore Technologies
    Nov, 2016
    - Nov, 2024
  • Procore Certified: Superintendent
    Procore Technologies
    Nov, 2016
    - Nov, 2024

Experience

    • Australia
    • Fundraising
    • 1 - 100 Employee
    • Event Operations Manager
      • Nov 2022 - Present

    • Australia
    • Events Services
    • 1 - 100 Employee
    • Senior Operations Manager - White Night
      • Apr 2022 - Oct 2022

    • Australia
    • Business Consulting and Services
    • 400 - 500 Employee
    • Project Manager
      • May 2021 - Apr 2022

    • Senior Facilities Manager
      • Nov 2016 - May 2021

    • Australia
    • Museums, Historical Sites, and Zoos
    • 300 - 400 Employee
    • Event Operations Planner
      • May 2012 - Nov 2016

      As an Event Operations Planner I organise and manage the operations of commercial events at the four unique Museum Victoria venues including the Royal Exhibition Building. I hold responsibility for maintaining the venue as required by its heritage listing and current OH & S requirements. I act as a client and contractor liaison for events in the planning stages and manage a team of Event Coordinators through briefings, rostering, training and mentoring. I am responsible for preparation of event related documentation such as schedules, event orders and risk assessments and manage the induction process for organisers and contractors to ensure the compliance of building codes, australian standards and OH&S law.

    • Duty Manager
      • Apr 2009 - Sep 2012

      As a duty manager I managed the food and beverage operations across four of the major theatres in Melbourne. I managed staff training, delegation of tasks and disciplinary actions to enforce key values and company culture. I organised venue administration, stock control and rotation and helped establish service procedures for new and ongoing events. I acted as client liaison for key functions held at venues. As a duty manager I managed the food and beverage operations across four of the major theatres in Melbourne. I managed staff training, delegation of tasks and disciplinary actions to enforce key values and company culture. I organised venue administration, stock control and rotation and helped establish service procedures for new and ongoing events. I acted as client liaison for key functions held at venues.

    • Event Assistant
      • Sep 2011 - Mar 2012

      As an Event Assistant I provide administrative support for upcoming events and the management team. I helped maintain registration processes and database records for current events. I sourced and booked contractors as required by the events and acted as event contact for key contractors and volunteers. I assisted in the management of large scale site builds, supervising crew and volunteers and ensuring all sites are OH & S compliant. As an Event Assistant I provide administrative support for upcoming events and the management team. I helped maintain registration processes and database records for current events. I sourced and booked contractors as required by the events and acted as event contact for key contractors and volunteers. I assisted in the management of large scale site builds, supervising crew and volunteers and ensuring all sites are OH & S compliant.

Education

  • Victoria University
    Bachelor of Business, Event Management and Music Business
    2006 - 2009

Community

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