Human Resources Business Partner

• Aug 2021 - Present

Talent Business Partner, Eastern Canada

• Mar 2020 - Sep 2020

As part of the Organizational Development team, I provided overall strategic human resources leadership to the eastern and western operations of the organization. In these roles, I wore several hats: strategic partner, trusted advisor, change agent, coach, and people leader. I partnered with the Vice-President and General Managers to develop and implement strategies to achieve people and organizational objectives, while supporting recommendations with data, facts, and analysis. I collaborated with people leaders to equip them with the tools and resources required to lead their team members; and inspired them to cultivate a high performance and engaged culture. On a day-to-day basis, I provided guidance to the HR team to ensure consistent delivery of value-added people advice and services, while overseeing recruitment to ensure the most effective talent acquisition practices and strategies are in place to meet organizational needs.

Human Resources Consultant, Western Canada

• Jun 2018 - Mar 2020

Human Resources Business Partner

• Jan 2017 - Jun 2018

I was very fortunate to come across the opportunity as a Human Resources Business Partner at Booking.com. I was hired to launch the first Customer Service site in Canada. I was the third team member hired, and the expected growth was to employ over 400 team members in the next year or two. My responsibilities included everything people-related, such as drafting an employee handbook, setting up a WSIB account, recruitment (international and domestic), training & development, quarterly performance review, etc. I was proud that as a team, we were able to grow to over 400 team members within 1.5 years. Based on our annual engagement survey, we achieved one of the highest scores in the NORAM region. Other than focusing on the local Customer Service site, I had the opportunity to work with peers and operational leaders globally on various projects to ensure regional and global alignment. I had oversight of the local People team (Human Resources Specialist, Recruiters, Payroll).

Human Resources Business Partner

• Jan 2012 - Dec 2016

As a Human Resources Business Partner, I strategically partnered with my client groups to resolve complex employee relations issues to minimize legal risks and create positive employer branding. Through regular and open communication with my client groups, I gained a thorough understanding of their operational needs and created HR solutions appropriate to their business. Working in a heavily unionized environment, I provided guidance and coaching to our regional Human Resources Generalists on a day-to-day basis to ensure as a team, we provided sound HR advice that was strategically aligned with the business objectives. I participated in the planning and implementation of workforce adjustment initiatives as a response to a reduction in business volume, closure of facilities, and acquisition of Revera Home Health in 2015.

Human Resources Analyst

• Apr 2010 - Jan 2012

I joined the team as a Human Resources Analyst to launch and run the new Pay Equity Program for the Canadian Tire retail stores across Canada. I analyzed the compensation structure of each store and produced reports with recommendations to ensure their compensation practices comply with the maintenance obligations of the Pay Equity Act. In addition, I created the policies, practices, and procedures for the stores in Ontario to ensure that the provision of their services was consistent with the principles outlined in the Accessibility Standards for Customer Service (Ontario Regulation 429/07). I further took the initiative to update the company workplace policies to ensure legal compliance (i.e., Bill 168, Bill 219).

Teaching Assistant - Intermediate Macroeconomics

• Sep 2008 - Aug 2009

To further my knowledge in Economics, I accepted the opportunity as a Teaching Assistant for Intermediate Macroeconomics for three (3) academic terms. I had the pleasure to review and grade assignments and exams; provide guidance to students; and assist the professor with anything else upon her request. To further my knowledge in Economics, I accepted the opportunity as a Teaching Assistant for Intermediate Macroeconomics for three (3) academic terms. I had the pleasure to review and grade assignments and exams; provide guidance to students; and assist the professor with anything else upon her request.

Human Resources Generalist

• Jan 2007 - Aug 2007

During this 8-month co-op assignment, I was provided with the opportunity to gain exposure to different areas of HR as a Human Resources Generalist. Based at the headquarters of GE Digital Energy, I worked closely with my manager in a 2-person HR department to manage the day-to-day duties in a fast-paced manufacturing environment. Some of my duties/assignments included: -Created a new compensation database to record each employee’s education background, work experience, and current compensation package in order to determine whether an employee’s existing compensation was fair in comparison to other internal employees -Determined the market competitiveness of the organization’s current compensation structures using salary surveys from external consulting firms, and made recommendations as to whether any adjustments were needed -Assisted with the annual salary adjustments for hourly employees -Conducted face-to-face and phone behavioural-based interviews, and exit interviews -Refined job descriptions and responsibilities -Implemented employee incentive programs -Coordinated new employee orientations and organization-wide meetings -Worked closely with job agency representatives to fill temporary positions -Tested and digitized the General Electric Reward and Recognition (R&R) program -Developed the first Human Resources Co-op Training Manual -Successfully recruited candidates for 50 full-time and 100 temporary positions

Research Assistant - Economics

• May 2006 - Aug 2006

While searching for opportunities to further my learning during my studies at the University of Toronto, I was fortunate to come across the role of a Research Assistant at the Rotman School of Management. I was hired to conduct research in Economics for a professor. Research topics varied and included: International university database, global health funding, history of science in Canada, etc. While searching for opportunities to further my learning during my studies at the University of Toronto, I was fortunate to come across the role of a Research Assistant at the Rotman School of Management. I was hired to conduct research in Economics for a professor. Research topics varied and included: International university database, global health funding, history of science in Canada, etc.

Process Co-ordinator

• Sep 2005 - Dec 2005

During this 4-month co-op assignment, I was hired to coordinate deletions of logical security accesses for terminated employees to ensure the organization's IT applications complied with the Sarbanes-Oxley Act (SOX). Further, I took on research assignments on SOX Sensitive applications and IT controls. During this 4-month co-op assignment, I was hired to coordinate deletions of logical security accesses for terminated employees to ensure the organization's IT applications complied with the Sarbanes-Oxley Act (SOX). Further, I took on research assignments on SOX Sensitive applications and IT controls.