Fiona Shirley
General Manager at Snap Ireland- Claim this Profile
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Bio
Experience
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Snap Ireland
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Ireland
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Marketing Services
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1 - 100 Employee
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General Manager
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Jan 2023 - Present
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Snap Group Operations Manager
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Sep 2018 - Present
Driven by Improving Performance, I take pride in finding ways to increase quality of Customer Service and implementing Best Practices across all levels. In addition to my primary functions as Snap Group Operations manager, my role includes securing Compliance and Performance Improvement across the Snap Group, procuring the best material and resources and managing the Operation Processes within the Snap Group. I work with external suppliers/partners ensuring maximum efficiency in the production of goods and services to Snap’s customers nationwide. Show less
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Snap Jervis
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Ireland
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Printing Services
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1 - 100 Employee
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General Manager
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Jan 2023 - Present
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Snap IFSC
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Dublin, County Dublin, Ireland
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General Manager
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Jan 2023 - Present
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Snap Naas Road/Blanchardstown
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Ireland
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Advertising Services
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1 - 100 Employee
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General Manager
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Aug 2022 - Present
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Insomnia Coffee Company
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Ireland
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Food and Beverage Services
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100 - 200 Employee
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Franchise Manager
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Aug 2014 - Aug 2018
As franchise manager I was responsible for the implementation and supervision of the franchise programme, ensuring the success of the franchise strategy. In conjunction with managing the Franchise system I was also responsible for the Property Management for the Company Owned stores, reporting directly to both the Chief Executive Officer and the Chief Financial Officer. As franchise manager I was responsible for the implementation and supervision of the franchise programme, ensuring the success of the franchise strategy. In conjunction with managing the Franchise system I was also responsible for the Property Management for the Company Owned stores, reporting directly to both the Chief Executive Officer and the Chief Financial Officer.
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Snap Ireland
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Ireland
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Marketing Services
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1 - 100 Employee
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Franchise Co-Ordinator
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Nov 2009 - Jul 2014
Provided the organisation, the resources, management skills and motivation necessary for the successful growth of Snap in Ireland, for the implementation and maintenance of the Snap Quality System, for the monitoring of standards of products and services and the ongoing team effort required for their improvement. Providing daily operations support to Franchise Partners throughout Ireland. Provided the organisation, the resources, management skills and motivation necessary for the successful growth of Snap in Ireland, for the implementation and maintenance of the Snap Quality System, for the monitoring of standards of products and services and the ongoing team effort required for their improvement. Providing daily operations support to Franchise Partners throughout Ireland.
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Starbucks
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United States
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Retail
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700 & Above Employee
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Real Estate Manager - Ireland
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2007 - 2009
The Real Estate role was focused on acquiring, developing and opening new sites in Ireland, and the management of the existing property portfolio. The role was field based, working remotely and reported into the Management Team based in London. The Real Estate role was focused on acquiring, developing and opening new sites in Ireland, and the management of the existing property portfolio. The role was field based, working remotely and reported into the Management Team based in London.
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OBriens Irish Sandwich Bar
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United States
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Hospitality
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1 - 100 Employee
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Franchise Sales & Property Manager
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2000 - 2007
Focused on recruiting new Franchisee Partners for the business and the property acquisitions throughout Ireland. Focused on recruiting new Franchisee Partners for the business and the property acquisitions throughout Ireland.
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Education
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Santa Maria College