Experience

MasTec Communications Group

• United States
• Telecommunications
• 700 & Above Employee

• SAQ Specialist

  • May 2023 - Present



Kamm McKenzie OBGYN

• United States
• Medical Practices
• 1 - 100 Employee

• Administrative Assistant

  • Jan 2023 - Feb 2023



Stephen Gould

• United States
• Packaging and Containers Manufacturing
• 700 & Above Employee

• Account Coordinator

  • May 2019 - Jan 2023

  Oversee client accounts and purchasing submissions. Enter in client purchase orders and submit for supplier processing. Coordinate with sales agent, client, and supplier for accurate pricing. Track purchase order shipping and delivery dates in an interactive calendar. Coordinate order pickups and deliveries with logistics companies and freight carriers. Maintain correct client and supplier information in all systems. Maintain correct information on client and supplier parts and descriptions. Coordinate with new clients to ensure accurate information and proper billing is in place. Create order changes and adjustments based on client demands and communicate changes with corporate. Organize all paperwork for client purchases and keep detailed notes on all updates. Follow up with suppliers for shipment updates and occasional delivery date changes per client requests. Submit shipping allocation forms to corporate for client shipments. Submit billing allocations for services rendered within the sales office. Show less



Port Merchandise

• United States
• 1 - 100 Employee

• Office Manager

  • Aug 2018 - May 2019

  Oversee the transition to a new shipping software to increase efficiency. Streamline new shipping software with the appropriate settings and presets for ease of training. Work with USPS and FedEx to better serve our customer base and improve business needs. Create a plan for restructuring the product warehouse; including itemizing necessary equipment, mapping out a movement plan for item locations, and creating a baseline for storage costs. Organize timelines for upcoming sales events and new album and merchandise releases. Resolve customer complaints regarding sales and merchandise. Collaborate with customers and the postal service for tracking packages and organizing delivery. Create individual shipping labels for customer online orders daily. Pull merchandise from warehouse and pack for customer orders daily. Organize items in the warehouse for ease of extraction and inventory. Answer customer inquiries about merchandise and policies. Maintain knowledge of current sales and promotions. Maintain and update policies regarding payment, returns, and exchanges. Exchange merchandise for customers and accept returns. Create monthly Excel spreadsheet reports for sales for almost 100 online clients. Create monthly Excel invoices for online clients to track sales, inventory, and production costs. Show less



RITE AID

• Retail
• 700 & Above Employee

• Shift Supervisor

  • Jan 2018 - Aug 2018

  Resolve customer complaints regarding sales and service. Monitor customer preferences to determine focus of sales efforts. Advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business. Describe merchandise and explain use, operation, and care of merchandise to customers. Recommend, select, and help locate or obtain merchandise based on customer needs and desires. Compute sales prices, total purchases and receive and process cash or credit payment. Answer questions regarding the store and its merchandise. Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Place special orders or call other stores to find desired items. Watch for and recognize security risks and thefts, and know how to prevent or handle these situations. Inventory stock and requisition new stock. Exchange merchandise for customers and accept returns. Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits. Show less



Walgreens

• United States
• Retail
• 700 & Above Employee

• Shift Lead

  • Apr 2014 - Aug 2017

  Resolve customer complaints regarding sales and service. Monitor customer preferences to determine focus of sales efforts. Greet customers and ascertain what each customer wants or needs. Describe merchandise and explain use, operation, and care of merchandise to customers. Recommend, select, and help locate or obtain merchandise based on customer needs and desires. Compute sales prices, total purchases and receive and process cash or credit payment. Answer questions regarding the store and its merchandise. Maintain knowledge of current sales and promotions, and policies regarding payment and exchanges. Maintain records related to sales. Place special orders or call other stores to find desired items. Watch for and recognize security risks and thefts, and know how to prevent or handle these situations. Inventory stock and requisition new stock. Ticket, arrange and display merchandise to promote sales. Clean shelves, counters, and tables. Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits. Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing improvement. Manage staff, prepare work schedules and assign specific duties. Plan store layouts and design displays. Show less