Experience

Tazbell Services Group

• Ireland
• Outsourcing/Offshoring
• 1 - 100 Employee

• Contract Manager

  • Dec 2018 - Present

  M4 Toll



eBay

• United States
• Technology, Information and Internet
• 700 & Above Employee

• Soft Services Facilities Manager

  • Nov 2012 - Dec 2018

  Main Responsibilities Responsible for the delivery in accordance with the maintenance strategy in-house, contracted office services and soft facilities management services to the standards directed Responsible for assessment, procurement and management of small projects specific to the Operations Department as agreed with the Project Team Responsible for providing a key interface between Estates department customers and the contracted service providers on a day to day… Show more Main Responsibilities Responsible for the delivery in accordance with the maintenance strategy in-house, contracted office services and soft facilities management services to the standards directed Responsible for assessment, procurement and management of small projects specific to the Operations Department as agreed with the Project Team Responsible for providing a key interface between Estates department customers and the contracted service providers on a day to day basis Responsible for development of a service charter and service level agreement to monitor key elements of the FM service Responsible for monitoring and reporting of service level agreements and key performance indicators internal and external, also tracking of risks/rewards mechanisms Responsible for monitoring of supply partners/contractors service delivery and customer interface on a day to day basis Responsible for financial tracking and reporting to ensure all services are delivered within agreed budgets and service levels Responsible for providing a continuous improvement review and development of initiatives to improve or rationalise hard services to achieve optimum performance and full customer engagement Responsible for ownership and management of the departmental statutory compliance plan to achieve and maintain legal status Show less



Sodexo

• France
• Facilities Services
• 700 & Above Employee

• Soft Services Manager

  • 2003 - Dec 2018

  Soft Services Manager



PayPal

• United States
• Software Development
• 700 & Above Employee

• Business Manager

  • Mar 2009 - Nov 2012

  Dublin, Ireland



The Department of Health & Children

• Government Administration
• 1 - 100 Employee

• Business Manager

  • Jul 2006 - Mar 2009

  Dublin 2