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Filip Kaczmarek

Bicycle design engineer/Project manager at BESV Europe

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Contact Information

us****@****om

(386) 825-5501

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Location

Denmark, DK

Languages

angielski Full professional proficiency
niemiecki Elementary proficiency

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Tor Anders Jacobsen

To whom it may concern This letter is to certify that Filip Kaczmarek, 11.06.1994, has worked at Hotel Finse 1222 during the 2021 summer season (late June to early October). Filip Kaczmarek has mainly worked in the hotels Bike Shop. Hotel Finse 1222’s Bike Shop is a vital part of our summer and autumn business. It accounts for ¼ of the hotel’s monthly revenue in July and August. Rallarvegen is the main attraction and is voted Norway’s most beautiful bike ride several times. During a normal season, approximately 20 000 bikers travel through this area. This leads to a hectic summer season. To be able to provide a great experience for our customers it is key to have knowledgeable and service minded staff that work well independently and as part of a team. Responsibilities/tasks that applies for our Bike Shop staff includes: - Customer service: Assisting clients with online bike rentals, answering request by phone, email and direct (face2face). Renting out bikes and cashiering (cash handling) - Mechanic: inspection of bikes, cleaning, and day to day service on rental and private bikes. Some more technical/complicated bike repairs. - Logistics operations: Loading and reloading bikes on the train transporting bikes back to Finse from Flåm. - Training: Teach new staff about the bike rental operation, computer systems, bike repairs and local knowledge about Finse and Rallarvegen. - Other: Bike patrol along Rallarvegen. Helping riders with bike repairs out on the trail. Filip Kaczmarek has executed all above tasks in an excellent manner. I have learnt Filip Kaczmarek to know over this season, and I would like to highlight is adaptability, customer service skills, and bike knowledge as key futures. He is also highly valued in the management team at Finse due to his work ethic, positive attitude, and problem-solving skills. I am happy to give Mr. Filip K my best recommendations Tor Jacobsen Hotel Operations Manager Hotel Finse 1222

Wojciech Janeda

I strongly recommend working with Filip. During realization of tasks for Electron Square he was characterized by great initiative, creativity and ability to solve problems. I'm glad that we could work together, hope that our paths will cross again. I wish you many challenges, growth and success on your professional journey! Good luck Filip!