Filipa Sousa

User Experience Manager at Grupo Primavera
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Contact Information
us****@****om
(386) 825-5501
Location
Braga, Braga, Portugal, PT
Languages
  • English Full professional proficiency

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Credentials

  • UX Certificate - Specialty UX Management
    Nielsen Norman Group
    May, 2022
    - Oct, 2024
  • Hello Design Thinking
    IDEO
    Nov, 2020
    - Oct, 2024
  • CEFR Certificate C1 - Advanced
    British Council
    Sep, 2020
    - Oct, 2024
  • Design Thinking: Data Intelligence
    NASBA
    Aug, 2020
    - Oct, 2024
  • Finance for Non-Financiers
    PRIMAVERA Academy
    Jul, 2020
    - Oct, 2024
  • Managing for Better Ideas
    LinkedIn
    Jul, 2020
    - Oct, 2024
  • Learning Design Thinking: Lead Change in Your Organization
    LinkedIn
    May, 2020
    - Oct, 2024
  • UX Foundations: Style Guides and Design Systems
    LinkedIn
    May, 2020
    - Oct, 2024
  • Adobe XD Essential Training: Design
    LinkedIn
    Apr, 2020
    - Oct, 2024
  • Adobe XD Essential Training: Prototype and Share
    LinkedIn
    Apr, 2020
    - Oct, 2024
  • Strategic Thinking
    LinkedIn
    Apr, 2020
    - Oct, 2024
  • UX Foundations
    EDIT. - Disruptive Digital Education
    Feb, 2020
    - Oct, 2024
  • WordPress Content Management
    EDIT. - Disruptive Digital Education
    Nov, 2019
    - Oct, 2024
  • LEGO™ Scrum Game
    Agile Connect®
    Mar, 2019
    - Oct, 2024
  • Design Thinking in Software Development
    PRIMAVERA Academy
    Dec, 2018
    - Oct, 2024
  • Presentation Techniques
    Porto Business School
    Apr, 2018
    - Oct, 2024
  • Gamification 101
    Fractal Mind
    Sep, 2017
    - Oct, 2024
  • Google Educators Portugal
    Universidade de Aveiro
    Mar, 2016
    - Oct, 2024

Experience

    • Spain
    • Software Development
    • 1 - 100 Employee
    • User Experience Manager
      • Feb 2022 - Present

      - Lead and manage UX corporate unit reporting directly to CTO of Grupo Primavera (GP); - Scale up existing Design System to unify and support GP cloud products growth; - Bring passion and imagination everyday to make enterprise systems a little more human. - Lead and manage UX corporate unit reporting directly to CTO of Grupo Primavera (GP); - Scale up existing Design System to unify and support GP cloud products growth; - Bring passion and imagination everyday to make enterprise systems a little more human.

    • Portugal
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • UX Lead | Innovation and New Technologies
      • Jan 2019 - Present

      - Lead and develop a multidisciplinary team: UX/UI Design, Front-end, Content Design, and Research;- Build and evangelize PRIMAVERA Design System to standardize practices and scale business;- Introduce UXD at the initial stage of product development (Product Discovery) and User Research (PriLabs);- Measure user experience and satisfaction (NPS, SUS, Activation, and Adoption) to guide product efforts;- Communicate and align user needs with products roadmaps and releases to maximize value delivery. Show less

    • UX Designer/Writer | Innovation and New Technologies
      • Jun 2018 - Dec 2018

      - Develop new web portals and redefine user content formats (videos, infographics, walkthroughs, etc.);- Implement engagement service for user onboarding, surveys, and in-app communication;- Scrum Master on UX projects.

    • Portugal
    • Investment Management
    • 700 & Above Employee
    • Instructional Designer | Learning & Development
      • Jun 2017 - Jun 2018

      - Coordinate and develop corporate training projects for Logistics and E-Commerce Business Schools; - Design and illustration of training materials (e-Learning, videos, presentations, and manuals); - Develop storyboards for virtual reality training courses (in collaboration with Microsoft and CCG). - Coordinate and develop corporate training projects for Logistics and E-Commerce Business Schools; - Design and illustration of training materials (e-Learning, videos, presentations, and manuals); - Develop storyboards for virtual reality training courses (in collaboration with Microsoft and CCG).

    • Portugal
    • Primary and Secondary Education
    • 1 - 100 Employee
    • Teacher | Department of Math and Experimental Sciences
      • Sep 2016 - Jun 2017

      - Plan and deliver instructional activities to middle and high school students. - Plan and deliver instructional activities to middle and high school students.

    • Instructional Designer | Digital Education
      • Jun 2015 - Jun 2017

      - Coordinate and develop multimedia editorial projects for Science and Math textbooks; - Design national and international courses in e-learning, blended and mobile learning formats. - Coordinate and develop multimedia editorial projects for Science and Math textbooks; - Design national and international courses in e-learning, blended and mobile learning formats.

    • Portugal
    • Museums, Historical Sites, and Zoos
    • 1 - 100 Employee
    • Researcher | Protein Sorting and Development Laboratory
      • Jan 2015 - Jun 2015

      - Research and design of multimedia tools for hands-on learning (high school and higher education). - Research and design of multimedia tools for hands-on learning (high school and higher education).

    • Portugal
    • Higher Education
    • 700 & Above Employee
    • Instructor | Universidade Júnior
      • Jun 2013 - Jun 2015

      - Create and deliver Problem Based Learning (PBL) activities to middle school students. - Create and deliver Problem Based Learning (PBL) activities to middle school students.

    • India
    • Venture Capital and Private Equity Principals
    • Graphic Designer | Editors' Pick (Pro)
      • Feb 2010 - Jan 2014

      - Freelance gigs in web and graphic design for businesses and individuals. - Freelance gigs in web and graphic design for businesses and individuals.

Education

  • MIT Professional Education
    Designing High Impact Solutions with MITdesignX
    2022 - 2022
  • Instituto Politécnico do Cávado e do Ave
    Master of Arts - MA, Digital Design
    2018 - 2021
  • European Innovation Academy
    World's Leading Entrepreneurship Program
    2019 - 2019
  • Universidade do Porto
    Master of Education - MEd, Science Education
    2012 - 2014
  • Universidade do Porto
    Bachelor of Science - BS, Biology
    2008 - 2012

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