Experience

Rovo Group
• Portugal
• Textile Manufacturing
• 1 - 100 Employee
• Product Developer

  • Jun 2023 - Present


Triwool, SA

• Portugal
• Textile Manufacturing
• 1 - 100 Employee

• Senior Account Manager

  • Mar 2022 - May 2023

  Building a sourcing strategy to grow business in the USA, Canada & UK markets, increasing the number of customers. Implementing best practices, to ensure adherence to customers’ rules & regulations, and supervising the production process, from order placement to delivery. Building a sourcing strategy to grow business in the USA, Canada & UK markets, increasing the number of customers. Implementing best practices, to ensure adherence to customers’ rules & regulations, and supervising the production process, from order placement to delivery.



INFOS - Informática e Serviços, SA

• Account Manager

  • Nov 2021 - Feb 2022

  Presented ERP solutions to textile companies, to automate processes and reduce lost time. Presented ERP solutions to textile companies, to automate processes and reduce lost time.



Seeking my next opportunity

• Upskilling

  • Aug 2021 - Oct 2021

  Re-thinking my path. Attending Communication & Digital Marketing Course. Re-thinking my path. Attending Communication & Digital Marketing Course.



Virtek Vision International ULC

• Sales Support (Contracts)

  • Feb 2021 - Jul 2021

  Responsible for pre-sale contract compliance, ensuring terms & conditions were in line with company policy. Managing order entry, CRM data & integrated ERP system, while identifying opportunities for processes improvement. Issuing weekly financial reports to monitor revenue & volume growth. Responsible for pre-sale contract compliance, ensuring terms & conditions were in line with company policy. Managing order entry, CRM data & integrated ERP system, while identifying opportunities for processes improvement. Issuing weekly financial reports to monitor revenue & volume growth.



SJ têxteis

• Portugal
• Textile Manufacturing

• Commercial Account Manager

  • May 2020 - Jan 2021

  Conducted market research to expand & diversify the customer base. Established contact with several potential new customers, increasing overall revenue. Conducted market research to expand & diversify the customer base. Established contact with several potential new customers, increasing overall revenue.



Plain Clothes Portugal

• United Kingdom
• Retail Apparel and Fashion

• Senior Account Manager

  • Jun 2001 - Mar 2020

  Liaising retail customers in the UK and Portuguese textile manufacturers, resulting in increased customer satisfaction and repeat business, through relentless pursuit of resolutions to problems arising. Worked closely with suppliers to ascertain all details, from order placement to delivery, ensuring adherence to customers’ contract rules and work in progress tracking & reports, and building trust to achieve a long-lasting business relationship. Traveled regularly to UK to discuss customers’ requirements and analise industry trends, as well as the implementation of new solutions. Responsible for apparel accounts, such as The White Company, Jigsaw, Bamford, YMC, Hobbs, among others. Show less