Fihmiya Hamdan 🦋
Social Impact Advisor at Integrate Trauma Informed Network- Claim this Profile
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English Full professional proficiency
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Arabic Native or bilingual proficiency
Topline Score
Bio
Neela K.
I wholeheartedly recommend Fihmiya for any endeavor that requires reliability, tech-savviness, empathy, and a strong sense of community building. Having interacted with Fihmiya, I can confidently vouch for her exceptional qualities and contributions. Fihmiya's reliability is unparalleled - she consistently delivers outstanding results, meeting deadlines with precision and maintaining a keen eye for detail. Her tech-savvy nature is impressive, making her an invaluable asset in navigating today's digital landscape and leveraging technology to streamline processes and boost efficiency. What sets Fihmiya apart is her genuine empathy towards others. She actively listens to colleagues, clients, and community members, understanding their needs and concerns with utmost care. This compassionate approach enables her to build strong relationships, fostering a supportive and inclusive environment wherever she goes. One of Fihmiya's greatest strengths is her passion for community building. Whether it's within the workplace or beyond, she goes above and beyond to connect people, facilitate collaboration, and nurture a sense of belonging. Her dedication to uplifting others is truly inspiring. Interacting with her has been a privilege, and I have no doubt that she will continue to make a positive impact in any setting she enters.
Alexander N. Andrews
I have had the pleasure of working with Fihmiya as a mentor, as well as seeing first hand the incredible results she achieves through her warm, empathetic and engaging approach to her community. Her intellect is matched with her strong focus on creating win/win genuine relationships which sees her actively sought out for the incredible value she brings every day. In my opinion communication skills are one of the most critical attributes of leaders, particularly in community - Fihmiya is an exceptional communicator which is underpinned by her active listing skills. This extraordinary talent is no doubt one of her key ingredients in successfully bridging gaps in her community. She respectfully challenges the status quo in a way that builds unwavering engagement. She is a leader, motivator and passionate member of the team who brings good humor and genuine care to those fortunate enough to work with her. The fact Fihmiya sought me out as a mentor, having read my book, speaks volumes about her courage and trailblazing approach to life and her work and it has been an honor to work alongside her in this regard. She is a huge asset to those she works with as well as the communities they serve. I highly recommend Fihmiya to anyone wanting to create high levels of engagement into their workplace; you'll be astounded with the results!
Neela K.
I wholeheartedly recommend Fihmiya for any endeavor that requires reliability, tech-savviness, empathy, and a strong sense of community building. Having interacted with Fihmiya, I can confidently vouch for her exceptional qualities and contributions. Fihmiya's reliability is unparalleled - she consistently delivers outstanding results, meeting deadlines with precision and maintaining a keen eye for detail. Her tech-savvy nature is impressive, making her an invaluable asset in navigating today's digital landscape and leveraging technology to streamline processes and boost efficiency. What sets Fihmiya apart is her genuine empathy towards others. She actively listens to colleagues, clients, and community members, understanding their needs and concerns with utmost care. This compassionate approach enables her to build strong relationships, fostering a supportive and inclusive environment wherever she goes. One of Fihmiya's greatest strengths is her passion for community building. Whether it's within the workplace or beyond, she goes above and beyond to connect people, facilitate collaboration, and nurture a sense of belonging. Her dedication to uplifting others is truly inspiring. Interacting with her has been a privilege, and I have no doubt that she will continue to make a positive impact in any setting she enters.
Alexander N. Andrews
I have had the pleasure of working with Fihmiya as a mentor, as well as seeing first hand the incredible results she achieves through her warm, empathetic and engaging approach to her community. Her intellect is matched with her strong focus on creating win/win genuine relationships which sees her actively sought out for the incredible value she brings every day. In my opinion communication skills are one of the most critical attributes of leaders, particularly in community - Fihmiya is an exceptional communicator which is underpinned by her active listing skills. This extraordinary talent is no doubt one of her key ingredients in successfully bridging gaps in her community. She respectfully challenges the status quo in a way that builds unwavering engagement. She is a leader, motivator and passionate member of the team who brings good humor and genuine care to those fortunate enough to work with her. The fact Fihmiya sought me out as a mentor, having read my book, speaks volumes about her courage and trailblazing approach to life and her work and it has been an honor to work alongside her in this regard. She is a huge asset to those she works with as well as the communities they serve. I highly recommend Fihmiya to anyone wanting to create high levels of engagement into their workplace; you'll be astounded with the results!
Neela K.
I wholeheartedly recommend Fihmiya for any endeavor that requires reliability, tech-savviness, empathy, and a strong sense of community building. Having interacted with Fihmiya, I can confidently vouch for her exceptional qualities and contributions. Fihmiya's reliability is unparalleled - she consistently delivers outstanding results, meeting deadlines with precision and maintaining a keen eye for detail. Her tech-savvy nature is impressive, making her an invaluable asset in navigating today's digital landscape and leveraging technology to streamline processes and boost efficiency. What sets Fihmiya apart is her genuine empathy towards others. She actively listens to colleagues, clients, and community members, understanding their needs and concerns with utmost care. This compassionate approach enables her to build strong relationships, fostering a supportive and inclusive environment wherever she goes. One of Fihmiya's greatest strengths is her passion for community building. Whether it's within the workplace or beyond, she goes above and beyond to connect people, facilitate collaboration, and nurture a sense of belonging. Her dedication to uplifting others is truly inspiring. Interacting with her has been a privilege, and I have no doubt that she will continue to make a positive impact in any setting she enters.
Alexander N. Andrews
I have had the pleasure of working with Fihmiya as a mentor, as well as seeing first hand the incredible results she achieves through her warm, empathetic and engaging approach to her community. Her intellect is matched with her strong focus on creating win/win genuine relationships which sees her actively sought out for the incredible value she brings every day. In my opinion communication skills are one of the most critical attributes of leaders, particularly in community - Fihmiya is an exceptional communicator which is underpinned by her active listing skills. This extraordinary talent is no doubt one of her key ingredients in successfully bridging gaps in her community. She respectfully challenges the status quo in a way that builds unwavering engagement. She is a leader, motivator and passionate member of the team who brings good humor and genuine care to those fortunate enough to work with her. The fact Fihmiya sought me out as a mentor, having read my book, speaks volumes about her courage and trailblazing approach to life and her work and it has been an honor to work alongside her in this regard. She is a huge asset to those she works with as well as the communities they serve. I highly recommend Fihmiya to anyone wanting to create high levels of engagement into their workplace; you'll be astounded with the results!
Neela K.
I wholeheartedly recommend Fihmiya for any endeavor that requires reliability, tech-savviness, empathy, and a strong sense of community building. Having interacted with Fihmiya, I can confidently vouch for her exceptional qualities and contributions. Fihmiya's reliability is unparalleled - she consistently delivers outstanding results, meeting deadlines with precision and maintaining a keen eye for detail. Her tech-savvy nature is impressive, making her an invaluable asset in navigating today's digital landscape and leveraging technology to streamline processes and boost efficiency. What sets Fihmiya apart is her genuine empathy towards others. She actively listens to colleagues, clients, and community members, understanding their needs and concerns with utmost care. This compassionate approach enables her to build strong relationships, fostering a supportive and inclusive environment wherever she goes. One of Fihmiya's greatest strengths is her passion for community building. Whether it's within the workplace or beyond, she goes above and beyond to connect people, facilitate collaboration, and nurture a sense of belonging. Her dedication to uplifting others is truly inspiring. Interacting with her has been a privilege, and I have no doubt that she will continue to make a positive impact in any setting she enters.
Alexander N. Andrews
I have had the pleasure of working with Fihmiya as a mentor, as well as seeing first hand the incredible results she achieves through her warm, empathetic and engaging approach to her community. Her intellect is matched with her strong focus on creating win/win genuine relationships which sees her actively sought out for the incredible value she brings every day. In my opinion communication skills are one of the most critical attributes of leaders, particularly in community - Fihmiya is an exceptional communicator which is underpinned by her active listing skills. This extraordinary talent is no doubt one of her key ingredients in successfully bridging gaps in her community. She respectfully challenges the status quo in a way that builds unwavering engagement. She is a leader, motivator and passionate member of the team who brings good humor and genuine care to those fortunate enough to work with her. The fact Fihmiya sought me out as a mentor, having read my book, speaks volumes about her courage and trailblazing approach to life and her work and it has been an honor to work alongside her in this regard. She is a huge asset to those she works with as well as the communities they serve. I highly recommend Fihmiya to anyone wanting to create high levels of engagement into their workplace; you'll be astounded with the results!
Credentials
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Inclusive Learning Design
LinkedInJul, 2023- Oct, 2024 -
Customer Experience: Journey Mapping
LinkedInDec, 2021- Oct, 2024 -
Customer Success Management Fundamentals
LinkedInDec, 2021- Oct, 2024 -
Teaching Techniques: Developing Curriculum
LinkedInNov, 2019- Oct, 2024 -
(ESL)-English as a Sec Lang-NS, K-8
Wayne State University -
Bachelor of Science-Michigan Professional Education Certificate (K-5), All Subj-K-8, Self CC
Wayne State University -
Masters-Educational Technology – NP, K-8
Wayne State University
Experience
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Integrate Trauma Informed Network
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United States
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E-learning
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1 - 100 Employee
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Social Impact Advisor
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Aug 2023 - Present
"We are a social impact organization focusing on empowering and educating health and wellness communities to center their practices on human-centered communication and trauma-informed decision-making skills to support patients and clients in their care." •Formulated and set into motion a fresh Social Impact Framework, focusing on community growth tactics and refining the organization's mission, vision, and values in accordance with community interests. • Acted as a pivotal advisor for… Show more "We are a social impact organization focusing on empowering and educating health and wellness communities to center their practices on human-centered communication and trauma-informed decision-making skills to support patients and clients in their care." •Formulated and set into motion a fresh Social Impact Framework, focusing on community growth tactics and refining the organization's mission, vision, and values in accordance with community interests. • Acted as a pivotal advisor for community strategy and development, ensuring alignment with organizational vision and values. -Check out our report >> https://view.genial.ly/64f92e0da6018d00182c1676/guide-okr-shapes-guide -Helped with the LinkedIn expansion from 0-300 followers. -Developed video tutorial for 20 members by providing a step-by-step guide to assist with Slack use.
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Community Manager
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Jan 2023 - Aug 2023
Brought on board to synchronize the community strategy with the company's core values, elevating user engagement through informed strategic actions for a user-focused E-Learning platform. •Boosted digital and social media engagement by 75% by orchestrating and co-leading 5 interactive webinars and crafting 5 insightful blog posts, accumulating a following of 350 subscribers. • Enhanced user experience and community engagement through sharing best practices, strategic insights, and… Show more Brought on board to synchronize the community strategy with the company's core values, elevating user engagement through informed strategic actions for a user-focused E-Learning platform. •Boosted digital and social media engagement by 75% by orchestrating and co-leading 5 interactive webinars and crafting 5 insightful blog posts, accumulating a following of 350 subscribers. • Enhanced user experience and community engagement through sharing best practices, strategic insights, and active participation in decision-making processes.
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The Blue Blanket
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United States
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Mental Health Care
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Strategic Advisor-Member Board of Directors
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Feb 2023 - Present
“We symbolize the coming together of humanity to comfort, nurture and heal others in need – a perfect metaphor for mending and weaving together the fragmented shreds of our mental health care system into a strong cohesive “blanket” that can deliver best practice mental health treatment effectively and efficiently; and the beauty of bringing hurting people together into groups where they find mutual support, validity, and true connection.” *Selected to offer direction and expertise in… Show more “We symbolize the coming together of humanity to comfort, nurture and heal others in need – a perfect metaphor for mending and weaving together the fragmented shreds of our mental health care system into a strong cohesive “blanket” that can deliver best practice mental health treatment effectively and efficiently; and the beauty of bringing hurting people together into groups where they find mutual support, validity, and true connection.” *Selected to offer direction and expertise in operational roles, serving as a pivotal decision-maker for a health and wellness community entity. • Actively participated in board meetings, offering key support for decision-making. • Elevated brand allegiance by over 10% by harmonizing brand communication in collaboration with the Marketing Team and CEO. • Amplified the brand's following by more than 25% by promoting optimal community engagement methods, shaping platform approaches, and leading the addition of 2 specialists to the digital marketing unit. Show less “We symbolize the coming together of humanity to comfort, nurture and heal others in need – a perfect metaphor for mending and weaving together the fragmented shreds of our mental health care system into a strong cohesive “blanket” that can deliver best practice mental health treatment effectively and efficiently; and the beauty of bringing hurting people together into groups where they find mutual support, validity, and true connection.” *Selected to offer direction and expertise in… Show more “We symbolize the coming together of humanity to comfort, nurture and heal others in need – a perfect metaphor for mending and weaving together the fragmented shreds of our mental health care system into a strong cohesive “blanket” that can deliver best practice mental health treatment effectively and efficiently; and the beauty of bringing hurting people together into groups where they find mutual support, validity, and true connection.” *Selected to offer direction and expertise in operational roles, serving as a pivotal decision-maker for a health and wellness community entity. • Actively participated in board meetings, offering key support for decision-making. • Elevated brand allegiance by over 10% by harmonizing brand communication in collaboration with the Marketing Team and CEO. • Amplified the brand's following by more than 25% by promoting optimal community engagement methods, shaping platform approaches, and leading the addition of 2 specialists to the digital marketing unit. Show less
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Genially
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Spain
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Software Development
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100 - 200 Employee
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Brand Ambassador
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Jun 2023 - Present
"Our mission is to enable anyone to create content that’s astonishing, visual, and interactive" • Dedicated 30 clock hours to devise 15 multimedia content pieces, encompassing infographics, images, interactive PDFs, and videos. • Featured weekly dynamic content across LinkedIn and other social media platforms. "Our mission is to enable anyone to create content that’s astonishing, visual, and interactive" • Dedicated 30 clock hours to devise 15 multimedia content pieces, encompassing infographics, images, interactive PDFs, and videos. • Featured weekly dynamic content across LinkedIn and other social media platforms.
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Community-Led Alliance
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United Kingdom
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Education
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1 - 100 Employee
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Member
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Oct 2022 - Present
A collective of leaders putting community at the heart of business. Join our Slack community and never miss out again! A collective of leaders putting community at the heart of business. Join our Slack community and never miss out again!
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Community Built
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United States
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Technology, Information and Internet
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1 - 100 Employee
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Member
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Mar 2023 - Present
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Belongly
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United States
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Software Development
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1 - 100 Employee
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Community Manager
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Oct 2022 - Jul 2023
*Brought on board to spearhead, oversee, and broaden a community of healthcare experts, emphasizing the cultivation of varied connections for a provider specializing in mental health software solutions. •Realized a steady 25% monthly surge in fresh dialogues during my term, outdoing the past year's figures through the strategic use of the Intercom messaging tool. •Attained an outstanding 51% response rate by disseminating weekly Intercom notifications to a community of over 1,800… Show more *Brought on board to spearhead, oversee, and broaden a community of healthcare experts, emphasizing the cultivation of varied connections for a provider specializing in mental health software solutions. •Realized a steady 25% monthly surge in fresh dialogues during my term, outdoing the past year's figures through the strategic use of the Intercom messaging tool. •Attained an outstanding 51% response rate by disseminating weekly Intercom notifications to a community of over 1,800 members. •Cut down member assistance inquiries by more than 50% through the creation of 26 informative knowledge-based articles. Show less *Brought on board to spearhead, oversee, and broaden a community of healthcare experts, emphasizing the cultivation of varied connections for a provider specializing in mental health software solutions. •Realized a steady 25% monthly surge in fresh dialogues during my term, outdoing the past year's figures through the strategic use of the Intercom messaging tool. •Attained an outstanding 51% response rate by disseminating weekly Intercom notifications to a community of over 1,800… Show more *Brought on board to spearhead, oversee, and broaden a community of healthcare experts, emphasizing the cultivation of varied connections for a provider specializing in mental health software solutions. •Realized a steady 25% monthly surge in fresh dialogues during my term, outdoing the past year's figures through the strategic use of the Intercom messaging tool. •Attained an outstanding 51% response rate by disseminating weekly Intercom notifications to a community of over 1,800 members. •Cut down member assistance inquiries by more than 50% through the creation of 26 informative knowledge-based articles. Show less
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Career Crafters Community
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United States
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Social Networking Platforms
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1 - 100 Employee
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Founding Member
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Apr 2022 - Jul 2023
The Career Crafters Community is a virtual community for go-getter professionals of all backgrounds & industries to connect, grow, and be supported in their career goals. It's the place to cultivate a career that's by *design* (not default) with the encouragement of like-minded professionals & career experts. ✨ WHY SHOULD YOU JOIN? If you're looking for a psychologically safe space to find personalized support, encouragement, connection, and resources to take your career to the next… Show more The Career Crafters Community is a virtual community for go-getter professionals of all backgrounds & industries to connect, grow, and be supported in their career goals. It's the place to cultivate a career that's by *design* (not default) with the encouragement of like-minded professionals & career experts. ✨ WHY SHOULD YOU JOIN? If you're looking for a psychologically safe space to find personalized support, encouragement, connection, and resources to take your career to the next level...this is the place for you! ✨ WHAT IS INCLUDED? - Members-only Volley community (think if Slack & Marco Polo had a baby!) - Access to coaches & career experts - Support in building your personal brand & network to set your career on 🔥 - Mindset coaching to get you unstuck and ready to take on new challenges - Encouragement out the wazoo - Potentially some great memes, puns & jokes ✨ HOW DO I JOIN? - Simply follow the link to our website to sign up - Download the Volley app to your phone &/or desktop - Watch the instructions on how Volley works & start engaging ✨ We can't wait to see you inside! ✨ Show less The Career Crafters Community is a virtual community for go-getter professionals of all backgrounds & industries to connect, grow, and be supported in their career goals. It's the place to cultivate a career that's by *design* (not default) with the encouragement of like-minded professionals & career experts. ✨ WHY SHOULD YOU JOIN? If you're looking for a psychologically safe space to find personalized support, encouragement, connection, and resources to take your career to the next… Show more The Career Crafters Community is a virtual community for go-getter professionals of all backgrounds & industries to connect, grow, and be supported in their career goals. It's the place to cultivate a career that's by *design* (not default) with the encouragement of like-minded professionals & career experts. ✨ WHY SHOULD YOU JOIN? If you're looking for a psychologically safe space to find personalized support, encouragement, connection, and resources to take your career to the next level...this is the place for you! ✨ WHAT IS INCLUDED? - Members-only Volley community (think if Slack & Marco Polo had a baby!) - Access to coaches & career experts - Support in building your personal brand & network to set your career on 🔥 - Mindset coaching to get you unstuck and ready to take on new challenges - Encouragement out the wazoo - Potentially some great memes, puns & jokes ✨ HOW DO I JOIN? - Simply follow the link to our website to sign up - Download the Volley app to your phone &/or desktop - Watch the instructions on how Volley works & start engaging ✨ We can't wait to see you inside! ✨ Show less
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Crafted Careers
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United States
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Business Skills Training
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1 - 100 Employee
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Community Manager
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Apr 2022 - Apr 2023
*Chosen by the Founder to guide and motivate a varied assembly of professionals, fostering connections and support tailored to their career goals. •Amplified the community by an impressive 94% within three months, bolstering brand visibility via social media and instituting internal recommendation schemes that enhanced community engagement. •Generated an addition of $735 in monthly recurring revenue (MRR) and maintained a steady 40% engagement rate by routinely producing distinctive… Show more *Chosen by the Founder to guide and motivate a varied assembly of professionals, fostering connections and support tailored to their career goals. •Amplified the community by an impressive 94% within three months, bolstering brand visibility via social media and instituting internal recommendation schemes that enhanced community engagement. •Generated an addition of $735 in monthly recurring revenue (MRR) and maintained a steady 40% engagement rate by routinely producing distinctive content focused on job-hunting tactics and career progression. •Managing a community of 30+ jobseekers on Volley (Video & text messaging app) •Host 'Virtual Community' channel and createed weekly content for all 31 members. Show less *Chosen by the Founder to guide and motivate a varied assembly of professionals, fostering connections and support tailored to their career goals. •Amplified the community by an impressive 94% within three months, bolstering brand visibility via social media and instituting internal recommendation schemes that enhanced community engagement. •Generated an addition of $735 in monthly recurring revenue (MRR) and maintained a steady 40% engagement rate by routinely producing distinctive… Show more *Chosen by the Founder to guide and motivate a varied assembly of professionals, fostering connections and support tailored to their career goals. •Amplified the community by an impressive 94% within three months, bolstering brand visibility via social media and instituting internal recommendation schemes that enhanced community engagement. •Generated an addition of $735 in monthly recurring revenue (MRR) and maintained a steady 40% engagement rate by routinely producing distinctive content focused on job-hunting tactics and career progression. •Managing a community of 30+ jobseekers on Volley (Video & text messaging app) •Host 'Virtual Community' channel and createed weekly content for all 31 members. Show less
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Social Saturday Squad
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Canada
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Social Networking Platforms
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100 - 200 Employee
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Founding Member
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Apr 2022 - Apr 2023
Social Saturday Squad is a global networking community on LinkedIn built by and for professionals looking to expand their network. Membership involves participating in weekly networking events on LinkedIn. Social Saturday Squad is a global networking community on LinkedIn built by and for professionals looking to expand their network. Membership involves participating in weekly networking events on LinkedIn.
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Sumdog
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United Kingdom
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E-Learning Providers
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1 - 100 Employee
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Voiceover Talent
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Sep 2022 - Mar 2023
-Contributed to 3 Voiceover- video projects for Educators and learners in game-based learning worldwide. -Projects are used to motivate, engage and encourage confidence while learning. -Contributed to 3 Voiceover- video projects for Educators and learners in game-based learning worldwide. -Projects are used to motivate, engage and encourage confidence while learning.
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My Virtual Academy
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United States
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E-learning
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1 - 100 Employee
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Educator/Mentor
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Sep 2020 - Sep 2022
•Managed and tracked 17+ weekly calls with adults to ensure thorough communication by responding to feedback in a timely manner. •Supported 6 team members with familiarization of LMS such as Genius and Synergy and software programs such as Edmentum and Accelerate. •Lead the implementation, onboarding, and retention process of 34+ learners and stakeholders in technology-based learning programs. •Successfully contributed to 88% of learners passing beginning-of-year diagnostic assessments… Show more •Managed and tracked 17+ weekly calls with adults to ensure thorough communication by responding to feedback in a timely manner. •Supported 6 team members with familiarization of LMS such as Genius and Synergy and software programs such as Edmentum and Accelerate. •Lead the implementation, onboarding, and retention process of 34+ learners and stakeholders in technology-based learning programs. •Successfully contributed to 88% of learners passing beginning-of-year diagnostic assessments through continual support and guidance. •Facilitated virtual instructional-led training (VILT) weekly to a 3-member team and discuss data-driven reports to improve learner experience. Show less •Managed and tracked 17+ weekly calls with adults to ensure thorough communication by responding to feedback in a timely manner. •Supported 6 team members with familiarization of LMS such as Genius and Synergy and software programs such as Edmentum and Accelerate. •Lead the implementation, onboarding, and retention process of 34+ learners and stakeholders in technology-based learning programs. •Successfully contributed to 88% of learners passing beginning-of-year diagnostic assessments… Show more •Managed and tracked 17+ weekly calls with adults to ensure thorough communication by responding to feedback in a timely manner. •Supported 6 team members with familiarization of LMS such as Genius and Synergy and software programs such as Edmentum and Accelerate. •Lead the implementation, onboarding, and retention process of 34+ learners and stakeholders in technology-based learning programs. •Successfully contributed to 88% of learners passing beginning-of-year diagnostic assessments through continual support and guidance. •Facilitated virtual instructional-led training (VILT) weekly to a 3-member team and discuss data-driven reports to improve learner experience. Show less
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Preceptor Connector
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E-Learning Providers
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Community Manager-CS/CX
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Dec 2021 - Apr 2022
*Collaborated with the Founder to oversee a digital platform aimed at enhancing community interactions for an EdTech E-Learning service, empowering teachers to highlight their existing tech expertise. •Boosted the response rate by over 83% by cultivating a vibrant and inclusive "Everyone" channel, consisting of 326 members, on the Volley app. •Amplified engagement indicators twofold by coordinating with the CEO and top management during weekly discussions, while maintaining a rhythm… Show more *Collaborated with the Founder to oversee a digital platform aimed at enhancing community interactions for an EdTech E-Learning service, empowering teachers to highlight their existing tech expertise. •Boosted the response rate by over 83% by cultivating a vibrant and inclusive "Everyone" channel, consisting of 326 members, on the Volley app. •Amplified engagement indicators twofold by coordinating with the CEO and top management during weekly discussions, while maintaining a rhythm of 4 weekly posts crafted using the Canva online design tool. Show less *Collaborated with the Founder to oversee a digital platform aimed at enhancing community interactions for an EdTech E-Learning service, empowering teachers to highlight their existing tech expertise. •Boosted the response rate by over 83% by cultivating a vibrant and inclusive "Everyone" channel, consisting of 326 members, on the Volley app. •Amplified engagement indicators twofold by coordinating with the CEO and top management during weekly discussions, while maintaining a rhythm… Show more *Collaborated with the Founder to oversee a digital platform aimed at enhancing community interactions for an EdTech E-Learning service, empowering teachers to highlight their existing tech expertise. •Boosted the response rate by over 83% by cultivating a vibrant and inclusive "Everyone" channel, consisting of 326 members, on the Volley app. •Amplified engagement indicators twofold by coordinating with the CEO and top management during weekly discussions, while maintaining a rhythm of 4 weekly posts crafted using the Canva online design tool. Show less
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Amrock
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United States
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Real Estate
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700 & Above Employee
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Document Specialist
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May 2020 - Aug 2020
• Engaged with 20 clients, ensuring timely document submission and providing requisite support. • Collaborated with 2 teams, enhancing customer journeys through positive interactions. • Conducted meticulous post-closing reviews for 50+ loans ensuring accuracy. • Coordinated with 6 team members for punctual deadline management. • Organized 50 loan documents in the lender-specified sequence, emphasizing error prevention. • Audited 30 post-closing packages, validating loan… Show more • Engaged with 20 clients, ensuring timely document submission and providing requisite support. • Collaborated with 2 teams, enhancing customer journeys through positive interactions. • Conducted meticulous post-closing reviews for 50+ loans ensuring accuracy. • Coordinated with 6 team members for punctual deadline management. • Organized 50 loan documents in the lender-specified sequence, emphasizing error prevention. • Audited 30 post-closing packages, validating loan information accuracy. Show less • Engaged with 20 clients, ensuring timely document submission and providing requisite support. • Collaborated with 2 teams, enhancing customer journeys through positive interactions. • Conducted meticulous post-closing reviews for 50+ loans ensuring accuracy. • Coordinated with 6 team members for punctual deadline management. • Organized 50 loan documents in the lender-specified sequence, emphasizing error prevention. • Audited 30 post-closing packages, validating loan… Show more • Engaged with 20 clients, ensuring timely document submission and providing requisite support. • Collaborated with 2 teams, enhancing customer journeys through positive interactions. • Conducted meticulous post-closing reviews for 50+ loans ensuring accuracy. • Coordinated with 6 team members for punctual deadline management. • Organized 50 loan documents in the lender-specified sequence, emphasizing error prevention. • Audited 30 post-closing packages, validating loan information accuracy. Show less
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Global LT, Inc.
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United States
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Education Management
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400 - 500 Employee
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Business English Coach
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Mar 2019 - Nov 2019
• Supervised and evaluated 40 weekly individual adult learners using the "One Platform" LMS system. • Achieved a 95% success rate, with learners securing a final assessment score of 70% or higher. • Guided 40 weekly sessions, tailoring plans to maximize learner satisfaction and timely support. • Streamlined onboarding and engagement for 40 adult learners using "One Platform." • Aided 30+ users daily, directing them to appropriate tools within the platform and offering weekly… Show more • Supervised and evaluated 40 weekly individual adult learners using the "One Platform" LMS system. • Achieved a 95% success rate, with learners securing a final assessment score of 70% or higher. • Guided 40 weekly sessions, tailoring plans to maximize learner satisfaction and timely support. • Streamlined onboarding and engagement for 40 adult learners using "One Platform." • Aided 30+ users daily, directing them to appropriate tools within the platform and offering weekly task-specific guidance. Show less • Supervised and evaluated 40 weekly individual adult learners using the "One Platform" LMS system. • Achieved a 95% success rate, with learners securing a final assessment score of 70% or higher. • Guided 40 weekly sessions, tailoring plans to maximize learner satisfaction and timely support. • Streamlined onboarding and engagement for 40 adult learners using "One Platform." • Aided 30+ users daily, directing them to appropriate tools within the platform and offering weekly… Show more • Supervised and evaluated 40 weekly individual adult learners using the "One Platform" LMS system. • Achieved a 95% success rate, with learners securing a final assessment score of 70% or higher. • Guided 40 weekly sessions, tailoring plans to maximize learner satisfaction and timely support. • Streamlined onboarding and engagement for 40 adult learners using "One Platform." • Aided 30+ users daily, directing them to appropriate tools within the platform and offering weekly task-specific guidance. Show less
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Dearborn Public Schools
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United States
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Primary and Secondary Education
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200 - 300 Employee
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Educator
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Nov 2007 - Apr 2018
• Managed comprehension of 500+ learners, curating and evaluating lesson plans and assessments efficiently. • Crafted content and assessments, leveraging data analysis to boost engagement among 500+ participants. • Collaboratively designed and executed deliverables with a 5-person cross-functional team. • Set weekly learner objectives in professional learning community (PLC) meetings with a team of five. • Facilitated training for 500 participants on tech tools, including iPads… Show more • Managed comprehension of 500+ learners, curating and evaluating lesson plans and assessments efficiently. • Crafted content and assessments, leveraging data analysis to boost engagement among 500+ participants. • Collaboratively designed and executed deliverables with a 5-person cross-functional team. • Set weekly learner objectives in professional learning community (PLC) meetings with a team of five. • Facilitated training for 500 participants on tech tools, including iPads, projectors, and SmartBoards. • Ensured 81% of learners achieved a level 16 or higher, meeting state standards and requirements.
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Technology Trainer
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Sep 2006 - Jun 2015
• Fostered relationships with 200 users, curating tailored technology plans aligned with community needs. • Deployed 50 interactive learner guides using software tools like ActivInspire and Classflow. • Conducted needs analyses for 50+ participants, setting goals through interactive technology to measure engagement.
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Education
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2006 - 2008
Wayne State University
Master of Instructional Technology -
2004 - 2005
Wayne State University
ESL Endorsement, English as a Second or Foreign Language/ESL Language Instructor -
2000 - 2004
Wayne State University
Bachelor of Science - BS, Elementary Education and Teaching
Community
