Special Project Officer

• Apr 2021 - Present

Programming Assistant

• Jan 2019 - Dec 2020

*Assisting the Energy Minister's office with administrative duties *Communication mgt.-Creation of engaging content *Increasing the reach of information on the ministry's activities for both traditional and social media *Increasing our digital communities following and reach *Organisation and Live streaming of events, tours and conferences. *Communication mgt.-Crisis Management through the tool of traditional and social Media *Assisting the Energy Minister's office with administrative duties *Communication mgt.-Creation of engaging content *Increasing the reach of information on the ministry's activities for both traditional and social media *Increasing our digital communities following and reach *Organisation and Live streaming of events, tours and conferences. *Communication mgt.-Crisis Management through the tool of traditional and social Media

Business Sales Executive

• Sep 2017 - Sep 2018

- Business to business sales within the construction, I.T and Transportation industries. -Business to consumer sales of our residential service and other value adss - Leading the sales engineering required to Increase our market share and bringing new revenue within my assigned industry. -Selling our internet services either through satellite,radio and fiber last mile solutions -Selling other valued added(Telephony,call center etc.) products to clients within my assigned industries. - Working with existing clients on radio last mile to switch unto our fiber last mile service to increase quantum of our clients on fiber. - Managing accounts and after sales service support for key accounts within my assigned industries . -Responsible for marketing our brand and presence within my assigned industries during conferences,visits and our costumer appreciation events. -Increasing sales volumes from our Re seller sales channel through re-seller targeted sales approaches. Show less

Information Technology Officer

• Mar 2017 - Aug 2017

-Installation of LAN and it's integration into the Internet backbone for the commission's head quarters and other 10 branches across Ghana. -Installation of the LAN,servers and I.P Network required for the take off of the commission's digital land administration system. -Installation of the automated queuing system for client service and access unit(CSAU) of the land's commission. -Participation in the knowledge transfer and training from synergies and airbus on the commission's new land administration project. -Migration of the operating systems of the lands commission from windows O.S to the ubuntu operating system platform. -Installation of the offsite disaster recovery site (backup data site) for the lands commission's data center. Show less

Regional Sales Manager

• Apr 2016 - Feb 2017

 Led a price review strategy to increase revenue through increasing customer base during the fall in Oil prices which led to a cost reduction strategy from new and existing clients considering most of all customers were Oil and Gas service providers in Takoradi.  Championed a customer retention strategy through supplying existing clients with connectivity at their staff houses at no additional or little cost as an incentive to remain on our service.  Led our drive to supply service for the mining industry in the western region by signing on the like of Adamus resource ltd(Nkroful)  Engineered our drive to supply service to emerging companies from new industries (ceramic manufacturing companies) in the western region.  Leveraged on batter agreements to extend coverage into parts Takoradi we didn’t have coverage by collocating on masts for the benefit of building a network from a new client’s site directly to my current employer’s point of presence in Takoradi.  Sales of my employer’s new value added product (our flagship IPTV-ZIPTV) to existing Oil and Gas companies within Takoradi. Show less

FIELD SALES AND MARKETING OFFICER

• Feb 2014 - Mar 2016

* responsible for end to end sales of company products* actively involved in building company image through effective PR and Client Service* daily liaison with customer service, business development and technical support and monitoring units in order to ensure business continuity and meet corporate objectives* actively working to retain existing customers* actively working on new product and service launch

Commission sales officer

• Nov 2012 - Jan 2014

*prospected door to door/acquiring new customers*facilitated new account activations and other sales administration*followed up on leads and closed sales*carried out general PR and marketing campaigns including product demonstrations*handled installations and setting up services as well as after sales service and ongoing technical support*proactively monitoring customer pipeline to maintain clients and follow up to reactive inactive customers

Technical Sales Officer

• May 2011 - Apr 2012

* was responsible for aggressive prospecting for new customers and sale of tailor-made products and services to existing customers * received and resolved customer complaints and challenges through regular communication and monitoring * handled regular follow-up on customers to resolve all issues relating to after-sales services and optimum service delivery * Liaised with IT unit to ensure service level delivery to specific terms and conditions and tailored requirements. * Served as a liaison between company and client IT Technicians ensure a smooth collaboration and effective networking to troubleshoot all issues. Show less