Experience

AFR-IX telecom

• Spain
• Telecommunications
• 1 - 100 Employee

• Project Manager Services Delivery

  • Oct 2023 - Present

  Barcelona, Catalonia, Spain Service Delivery-Project Manager •Assume the monitoring of each service from the sale throughout the life cycle until the link is delivered. •Ensure that the entire connectivity project: point-to-point links, broadband services, IP Transit and Internet in the different countries in Africa is delivered within the SLA. •Ensure all projects are delivered on time, within scope and on budget. •Coordinate with the Operations and Solutions Center to ensure availability, reliability and… Show more Service Delivery-Project Manager •Assume the monitoring of each service from the sale throughout the life cycle until the link is delivered. •Ensure that the entire connectivity project: point-to-point links, broadband services, IP Transit and Internet in the different countries in Africa is delivered within the SLA. •Ensure all projects are delivered on time, within scope and on budget. •Coordinate with the Operations and Solutions Center to ensure availability, reliability and scalability of customer requirements are met. •Manage internal and third-party resources for the best execution of projects. •Ensure all orders are delivered by the RFS date to generate revenue faster for the business. •Ensure a database is updated for new/closed services and that customer contract information is kept up to date.

• Senior RF & Telecommunications Consultant

  • Nov 2020 - Oct 2023

  Apertoss Malabo, Equatorial Guinea SeniorTransmissión Consultant



CENTUM Digital

• Spain
• IT Services and IT Consulting
• 100 - 200 Employee

• Technical Consultant

  • May 2020 - Nov 2020

  Barcelona, Catalonia, Spain Responsible por network WiFi Quality Assurance validations in Orange Customer Experience



Management Consultant

• Senior Telco Executive, Strategy Management Consultant,Digital Transformation Manager, Coach

  • Sep 2019 - May 2020

  Barcelona Area, Spain



Adamo Telecom Iberia S.A.U.

• Spain
• Telecommunications
• 200 - 300 Employee

• Senior Project Manager

  • Apr 2018 - May 2019

  Barcelona Area, Spain Responsible for the Network Operation Center



Social and Beyond

• Spain
• Advertising Services
• 1 - 100 Employee

• Project Manager and Data Protection Officer (DPO)

  • Jul 2017 - May 2018

  Barcelona Area, Spain Responsible for design the project WiFi Platform based on Cognitive Radios to optimize the use of 4G spectrum. IT was selected by the Ministerio de Turismo Energia y Agenda Digital as Avanza's sixth best research and development project with 6,95 points of score Responsible as Data Protection Officer for implementing the GDPR. During this time implementing some processes to comply with the GDPR

• Product Manager

  • Jan 2016 - Sep 2017

  Barcelona Area, Spain SocialandBeyond is the leading providing captive portal and social WiFi solutions. Currently offering commercial solution for Telefonica´s customer, as a part its broadband solutions. • Responsible for telecom projects, including the development the solution of offloading´s of broadband trafic over a national wide WiFi´s Network including the captive portal promo for MasMovil • Working with Trello and Jira using Scrum Methodology designing the product attending Customer Experience… Show more SocialandBeyond is the leading providing captive portal and social WiFi solutions. Currently offering commercial solution for Telefonica´s customer, as a part its broadband solutions. • Responsible for telecom projects, including the development the solution of offloading´s of broadband trafic over a national wide WiFi´s Network including the captive portal promo for MasMovil • Working with Trello and Jira using Scrum Methodology designing the product attending Customer Experience criterial • Controlling management accounts with attention to essential criteria for VoIP services, especially in network routing, QoS, profit, sales, customer experience • Monitoring and controlling store compliance in all areas, including customer care in BeB and B2C´s business



UppTalk

• Spain
• Telecommunications
• 1 - 100 Employee

• Product Manager

  • May 2016 - Sep 2017

  Barcelona Area, Spain VoIP Services. Responsible for Social And Beyond for this product.



DIRECTV

• United States
• Entertainment
• 700 & Above Employee

• Senior Executive Consultant for Broadband Mobile Services

  • Mar 2015 - Nov 2015

  Caracas Multinational Entertainment Company, Leader in HTD in Latam. • Designing the whole plan of Internet product for DIRECTV, supporting coordinated services with customer experience and marketing unit of DIRECTV. Designed the LTE network, Core; Transport and BackHaul and RAN. As result our initial operational cost were reducing 10% and our capital expenditure was reducing 20%



Cable Hogar TV

• General Director/CMO

  • May 2014 - Feb 2015

  Caracas Area, Venezuela Cable Hogar TV +Internet is a Supplier of CATV and broadband services provider • Responsible for completely P&L Business, Costumer Experience Management, Operations & Maintenance and Marketing with direct responsibility on 250 employees • increase the revenue 30% and number of TV´s customer 10%



Independent Consultant

• Senior Consultant

  • Mar 2011 - Feb 2014

  Caracas/Panama /España • Provide overall M&A support and analysis for DIRECTV Broadband Business Plan as a result won the auction of the spectrum in the year 2014 • Provide part-time and interim CTO/CIO coverage; audit technical architecture and advice on scalability and digital transformation • Focused designing business process and structure for a BroadBand Services • Designed the the LTE and Wifi access network for DIRECTV



Alodiga

• United States
• Telecommunications
• 1 - 100 Employee

• General Manager/CMO

  • Mar 2010 - Mar 2011

  Panama y Centro America Alodiga Panama y Centroamerica is subsidiary of 123.com.ve Integrator Telecommunications Provider, • Promoted as a responsible of Panama in middle America in the March of 2010 • Responsible for initiating the company's business operations and strategy TELCO 2.0 Released Designed and implemented sales and marketing strategy in order to reduce 40% our OPEX • Lead efforts in Web 2.0, SEO marketing, Guerilla Marketing, ATS, Web Applications and Social Networking Marketing •… Show more Alodiga Panama y Centroamerica is subsidiary of 123.com.ve Integrator Telecommunications Provider, • Promoted as a responsible of Panama in middle America in the March of 2010 • Responsible for initiating the company's business operations and strategy TELCO 2.0 Released Designed and implemented sales and marketing strategy in order to reduce 40% our OPEX • Lead efforts in Web 2.0, SEO marketing, Guerilla Marketing, ATS, Web Applications and Social Networking Marketing • Responsible to obtain the approval from the City of Knowledge in Panama, to install a software factory for mobile applications. Process adopted in September 2010 • All this strategies represented in the year 2011, 33% of total the revenue of Alodiga

• Gerente General/CTO

  • Mar 2007 - Mar 2010

  Venezuela, supported of USA and Colombia Integrator Telceommunications Provider Cisco, Nortel and 3COM Partner. Started as CTO in march of 2007 and promoted to General Manager in July of 2008 • Responsible of Marketing and Advertising, Residential and Corporate Sales, Channel sales and services of Interconnections and Carriers, Cutomer Services, Services of Operators, Invoicing, and Tariffs and Regulatory Matter. Direct responsibility on 80 employees. • Designed and implemented sales and marketing strategy • Lead efforts in… Show more Integrator Telceommunications Provider Cisco, Nortel and 3COM Partner. Started as CTO in march of 2007 and promoted to General Manager in July of 2008 • Responsible of Marketing and Advertising, Residential and Corporate Sales, Channel sales and services of Interconnections and Carriers, Cutomer Services, Services of Operators, Invoicing, and Tariffs and Regulatory Matter. Direct responsibility on 80 employees. • Designed and implemented sales and marketing strategy • Lead efforts in Web 2.0, social networking and SEO marketing. • Increase revenues 100% since 4 millions dollars to 8 millions dollars • Reduced de OPEX 20% transforming the company in a VoIP provider Member of the Staff of Strategic Planning and Regulatory Matters of 123.COM.VE.



Genesis Telecom Limited

• Telecommunications
• 1 - 100 Employee

• CTO/CIO

  • Feb 2005 - Apr 2006

  Venezuela Telecommunications company subsidiary of the Multinational America Movil. • Responsible of the negotiation and development of the strategic association with INTEL to unfold Wimax’s technology in Venezuela. •Reduce the Operational cost of the company 25%



IDC

• United States
• Market Research
• 700 & Above Employee

• Senior Consultant

  • Feb 2003 - Jan 2005

  Venezuela Branch of IDC USA, company leader of studies of market for IT and Telecom industries. • Leader of the studies "Analysis of the market of IT channel´s suppliers" and “Wireless Market”



Unisys

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• General Manager of Revenue Assurance

  • Jun 2002 - Feb 2003

  Venezuela, Colombia and Ecuador IT Multinational Company. Manager of Revenue Assurance • Responsible for the Commercial and Technical development, in Venezuela, Colombia and Ecuador markets. • Won Telecom Italy Project, generating with this account 6 million dollars of revenue.



Pacifictel

• Telecommunications
• 1 - 100 Employee

• CMO/Vice-president of Business and Costumer Care

  • Sep 1998 - Mar 2000

  Ecuador Telecommunications Company, Incumbent in Ecuador. • Responsible of : Marketing and Advertising, Residential and Corporate Sales, services of Interconnections and Carriers, Customer Services, Services of Operators, Invoicing, and Tariffs and Regulatory Matter. Direct responsibility on 600 employees. • Increase of the income of the company of 101 million dollars to 192 million dollars. • Change of the paradigms of trades, sales and distribution and customer services, creating a… Show more Telecommunications Company, Incumbent in Ecuador. • Responsible of : Marketing and Advertising, Residential and Corporate Sales, services of Interconnections and Carriers, Customer Services, Services of Operators, Invoicing, and Tariffs and Regulatory Matter. Direct responsibility on 600 employees. • Increase of the income of the company of 101 million dollars to 192 million dollars. • Change of the paradigms of trades, sales and distribution and customer services, creating a culture of attention to the client within the company, to in the last obtain a year of growth of 92% . • Member of Staff of Strategist for Regulatory pursuit and delivery of results to the board of directors and shareholders. Show less



TCINETVISION

• CMO/Executive Vice-president,

  • May 1996 - Jul 1998

  Venezuela, Colombia, Ecuador, Aruba y Curazao Video on Demand Provider. Licensee of Lodgenet INC. Entertainment, USA. • Increase of the company income from 0 to 800,000 dollars, • Positioned TCI NET VISION as a main supplier of Video on Demand and satellite TV • Pioneer of those services in Latam. • Leader of the Negotiation and signs in the agreements of author right to provide films: Fox, Columbia Tri Star, MGM, UIP and Late Night Theatres films.



CANTV

• Venezuela
• Telecommunications
• 700 & Above Employee

• CMO/Director of Product Development,

  • Feb 1994 - Apr 1996

  Caracas • Responsible for launching value added and Content Services. • Launched Internet services and become the company in leaders of this segment in 6 months. • Award to the Excellence mention Gold. • Responsible for economic-commercial and technical evaluation of the network of telecommunications of the oil industry, PDVSA, for the participation of CANTV in the international process of its outsourcing. With this project we gained a "Prize to the Excellence mention Gold", 1995, category… Show more • Responsible for launching value added and Content Services. • Launched Internet services and become the company in leaders of this segment in 6 months. • Award to the Excellence mention Gold. • Responsible for economic-commercial and technical evaluation of the network of telecommunications of the oil industry, PDVSA, for the participation of CANTV in the international process of its outsourcing. With this project we gained a "Prize to the Excellence mention Gold", 1995, category equipment, to develop a model for the attention of the Great Users, inspired by the project. • Responsible for the business case for the services of "Integrator Solutions and IT Outsourcing".

• CTO/Manager of Operation and Maintenance.

  • Jan 1992 - Feb 1994

  Nationalwide Responsible for all the network of central telephone offices, the network of telex and data and the systems of monitoring and control of the digital network of Capital Region, with responsibility on 2000 employees, half of the network and invoicing of CANTV. • Responsible for the network with responsibility on 2000 employees, • Reducing the operational cost 30%. • Worked in the CANTV privatization’s process helped the government in the technical evaluations of this process

• Head of Maintenance of the Digital Systems

  • Sep 1988 - Dec 1991

  Caracas Responsible for the implementations of CAOM Responsible for maintenance of digital netwokr in Caracas

• Different Position

  • Sep 1976 - Sep 1988

  Venezuela Different positions in different level in operations and marketing in this company. I started as a Technician and in my own way I grows up until get high senior position. Beginning at the last one: Superintendent District 2, Head of Internal Plant District 7, Supervisor, Technician I until Technician VI.