Lisa Fickel

Dozentin at IST - Höhere Fachschule für Tourismus & Outdoor
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Contact Information
us****@****om
(386) 825-5501
Location
Lucerne, Lucerne, Switzerland, CH
Languages
  • German Native or bilingual proficiency
  • English Full professional proficiency
  • Spanish Elementary proficiency
  • Turkish Elementary proficiency
  • Hungarian Elementary proficiency

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Experience

    • Switzerland
    • Education Administration Programs
    • 1 - 100 Employee
    • Dozentin
      • Aug 2022 - Present

      Wissenschaftliches Arbeiten / Scientific Working Wissenschaftliches Arbeiten / Scientific Working

    • Switzerland
    • Education Administration Programs
    • 700 & Above Employee
    • Research Associate
      • Jan 2019 - Present

      Teaching in the Bachelor's degree . Consulting, Research Projects and Event Management in the field of Health Tourism and Destination Management

    • Research Assistant
      • Feb 2017 - Dec 2018

      Health TourismDestination Management

    • Germany
    • Higher Education
    • 400 - 500 Employee
    • Externe Lehrbeauftragte
      • Jan 2023 - Jan 2023

      Destination Management Simulation Game Destination Management Simulation Game

    • Project management within the scope of a study project of the Master's programme
      • Oct 2015 - Jun 2016

      - Client: Community Kirchberg an der Raab (AT) - Attractiveness of the "Kirchbergvital path" in the form of a written concept - Client: Community Kirchberg an der Raab (AT) - Attractiveness of the "Kirchbergvital path" in the form of a written concept

  • System Gastronomy
    • Gleisdorf and Weiz, Austria
    • McDonald`s (Bacsich GesmbH)
      • 2011 - 2016

    • Germany
    • 200 - 300 Employee
    • Research Assistant / Case Management within the International Office
      • Jul 2015 - Sep 2015

      -Focus: Case Management (patient management of international patients) -Processing of treatment requests from international patients -Coordination of treatment appointments -Support with the application for medical visas -Preventive cost control and monitoring of the cost development of international patient treatments -Coordination of the invoice processing of the chief physicians involved in the treatments -Generating internal evaluations and statistics -Secretarial tasks -Focus: Case Management (patient management of international patients) -Processing of treatment requests from international patients -Coordination of treatment appointments -Support with the application for medical visas -Preventive cost control and monitoring of the cost development of international patient treatments -Coordination of the invoice processing of the chief physicians involved in the treatments -Generating internal evaluations and statistics -Secretarial tasks

    • Austria
    • Leisure, Travel & Tourism
    • 1 - 100 Employee
    • Product and Event Management Employee
      • Feb 2014 - Jul 2014

      -Focus: Marketing of experience gifts -Management of the event database -Picture editorial of online marketing -Operatoracquisition and support -Preparation of the organizer newsletter -Content-related and graphic redesign of purchasing documents -Project photo shooting (concept development of new photo shootings, acquisition of operators, editing of advertising texts) -Project assistant Dinner in the Sky ® -Focus: Marketing of experience gifts -Management of the event database -Picture editorial of online marketing -Operatoracquisition and support -Preparation of the organizer newsletter -Content-related and graphic redesign of purchasing documents -Project photo shooting (concept development of new photo shootings, acquisition of operators, editing of advertising texts) -Project assistant Dinner in the Sky ®

  • Dinner in the Sky ®
    • Vienna and Graz, Austria
    • Project Assistant in Event Management
      • Feb 2014 - Jul 2014

      -Control of booking documents and flight registrations -Contact point for customers with questions about Jollydays products -Supervision of the "Wein & Co" bar incl. collection procedures -Guest support during the event -Control of booking documents and flight registrations -Contact point for customers with questions about Jollydays products -Supervision of the "Wein & Co" bar incl. collection procedures -Guest support during the event

    • Germany
    • Retail
    • 700 & Above Employee
    • Sales Assistant
      • 2013 - 2014

      -Merchandise Management -Cash Register and cashdesk closing activities -Decoration and presentation of the goods -Customer advice and support -Merchandise Management -Cash Register and cashdesk closing activities -Decoration and presentation of the goods -Customer advice and support

    • Switzerland
    • Market Research
    • 100 - 200 Employee
    • Mystery Shopper
      • 2013 - 2014

      -Implementation of test purchases -Documentation and Evaluation -Implementation of test purchases -Documentation and Evaluation

Education

  • Paracelsus Medizinische Privatuniversität
    Doctor of Philosophy - PhD, Medical Science
    2022 - 2025
  • FH Joanneum
    Master of Arts in Business (M.A.), Healthmanagement in Tourism
    2015 - 2018
  • Hochschule Luzern
    Exchange Semester, Master of Science in Business Administration with a Major in Tourism
    2016 - 2017
  • FH Joanneum
    Bachelor of Arts in Business (B.A.), Healthmanagement in Tourism
    2011 - 2015
  • Muğla Sıtkı Koçman Üniversitesi
    Exchange Semester, Tourism and Hotel Management
    2014 - 2014
  • Bundes Gymnasium Gleisdorf
    Matura
    2003 - 2011

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