Experience

National Parks and Wildlife Service

• International Trade and Development
• 1 - 100 Employee

• Biodiversity Data Manager

  • Sep 2023 - Present

  Dublin, County Dublin, Ireland



Jacobs

• Netherlands
• Retail Office Equipment
• 1 - 100 Employee

• Senior Geographic Information Systems Analyst

  • Jan 2022 - Sep 2023

  County Dublin, Ireland - Currently working on East Coast Railway Infrastructure Protection Project for Irish Rail - Managing Surveys, webGIS, figure production, data management, data mining and cadastral mapping - Collectively Ambassador for Dublin

• Geographic Information Systems Analyst

  • Sep 2019 - Jan 2022

  County Dublin, Ireland - Design and implement digital environmental impact assessments (EIA) smart reports for A12, M60, M1, A34, A5 and MetroLink - Develop online apps, maps, and operations dashboards for various projects - Development of figures for MetroLink Environmental Impact Assessment - Set up and maintenance of online web platforms for various projects (EirGrid CP 966, MetroLink) - Data mining, data analysis, and data management for multiple infrastructure projects including MetroLink… Show more - Design and implement digital environmental impact assessments (EIA) smart reports for A12, M60, M1, A34, A5 and MetroLink - Develop online apps, maps, and operations dashboards for various projects - Development of figures for MetroLink Environmental Impact Assessment - Set up and maintenance of online web platforms for various projects (EirGrid CP 966, MetroLink) - Data mining, data analysis, and data management for multiple infrastructure projects including MetroLink, Busconnects, EirGrid CP966, Phoenix Park, N22, M60, M1. - Set up and maintenance of surveying software for ecology, transport and planning team Survey123 and ArcCollector - Developing publicly facing stakeholder engagement StoryMaps for EirGrid and MetroLink



Ervia

• Utilities
• 300 - 400 Employee

• Internal Communication Support

  • Feb 2019 - Sep 2019

  Dublin, County Dublin, Ireland - Manage creation of articles for online publications and print media for Ervia - Present at regional communications events and workshops - Research and develop internal communications measurable KPIs into a dashboard - Assist in organising Executive Roundtable discussions - Assist in organising monthly performance call event and slides

• Environmental Regulation Functional Support Officer

  • Jun 2018 - Feb 2019

  Ireland ● Design a drinking water risk assessment tool using excel o Work with Environmental Strategy and Asset Strategy to discuss method o Collect data from multiple sources and collate into a format to be used in the DWRA tool o Run substantial GIS exercise o Build multiple queries and formulae to run calculations automatically ● Identify correct set of ambient monitoring points to each waste water discharge licence for EIMs project o Review ambient monitoring point dataset using… Show more ● Design a drinking water risk assessment tool using excel o Work with Environmental Strategy and Asset Strategy to discuss method o Collect data from multiple sources and collate into a format to be used in the DWRA tool o Run substantial GIS exercise o Build multiple queries and formulae to run calculations automatically ● Identify correct set of ambient monitoring points to each waste water discharge licence for EIMs project o Review ambient monitoring point dataset using own GIS skills o Meet with EPA to discuss acquiring correct dataset and method to assign ambient monitoring points o Organise contractors to calculate nearest ambient monitoring points to discharge points o Review and amend contracted work and provide outputs to EIMs team for AER generation ● Conduct analysis, prepare slides, organise invitations and record minutes for meetings with the EPA and internal stakeholders. ● Create/update waste water discharge licence trackers of licenses with conditions regarding Shellfish Assessments, Freshwater Pearl Mussel Trackers for use in the Annual Environmental Reports.

• Workflow GIS Analyst

  • Oct 2017 - Jun 2018

  Ireland ● Run SQL queries and create maps from Maximo database ● Train workflow team in particular the out-of-hours team and network operations team on the creation of maps and the use of ArcGIS for their own duties. ● Prepare SOPs of how to use ArcGIS to create maps & complete team duties during system down time. ● Troubleshoot issues with ArcGIS software and identify opportunities to make processes more efficient ● Develop a number of python and Arc ModelBuilder tools to make… Show more ● Run SQL queries and create maps from Maximo database ● Train workflow team in particular the out-of-hours team and network operations team on the creation of maps and the use of ArcGIS for their own duties. ● Prepare SOPs of how to use ArcGIS to create maps & complete team duties during system down time. ● Troubleshoot issues with ArcGIS software and identify opportunities to make processes more efficient ● Develop a number of python and Arc ModelBuilder tools to make processes more efficient ● Create dynamic outage maps for Crisis Management Team including the Minister of DOEHLG during Storm Ophelia, Storm Emma and the drought to outline progress IW has made in repairing outages. ● Develop an outage dashboard to indicate status of outages, number of premises affected, which counties contain the largest share. ● Develop a dashboard of historic outage data using Microsoft Excel & SharePoint



eSpatial

• Ireland
• Software Development
• 1 - 100 Employee

• Mapping Expert/Business Development Lead

  • Nov 2016 - Sep 2017

  Ireland • Collect and analyse data from users of eSpatial • Prepare sample maps based on user requirements • Support users of eSpatial • Schedule and host custom webinars with trial users • Engage with customers via online chat, telephone, webinars or email interaction. • Recorded and document all actions, tasks and follow ups in the company CRM system



PayPal

• United States
• Software Development
• 700 & Above Employee

• Limitations Agent

  • Mar 2016 - Jul 2016

  Ballycoolin • Provided quality customer service in a high volume call centre environment. • Utilized necessary tools to assist customers in resolving limitations on their accounts • Maintained a professional and courteous manner with all clients, taking ownership of their issue and doing my utmost to resolve their problem without call transferral. • Provided call backs to clients who were unable to complete the call or resolve issues • Continuously improving performance by increasing knowledge… Show more • Provided quality customer service in a high volume call centre environment. • Utilized necessary tools to assist customers in resolving limitations on their accounts • Maintained a professional and courteous manner with all clients, taking ownership of their issue and doing my utmost to resolve their problem without call transferral. • Provided call backs to clients who were unable to complete the call or resolve issues • Continuously improving performance by increasing knowledge of PayPal products in order to be able to inform incoming customers and redirect calls to the correct department. • Maintained the highest standard of results throughout quality control tests Show less



Environmental Protection Agency (EPA) Ireland

• Ireland
• Environmental Services
• 200 - 300 Employee

• GIS Intern

  • May 2015 - Aug 2015

  Castlebar & Wexford, Ireland • General map production using ArcGIS software. • Data capture of hydromorphological features from DigitalGlobe georeferenced imagery. • Geoprocessing, using individual tools and ModelBuilder. • Setting up ArcServer web services e.g. MapGenie, DigitalGlobe, EPA main server. • Developed a remote sensing based approach to lake hydromorphology assessment. • Data management, editing, analysis, conversion.