Felicia Pierce
Deputy Chief Executive Officer at North Shore Community Development Coalition- Claim this Profile
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Bio
Jacob (Jake) Lefker, MBA
Felicia is, without a doubt, one of the most kind souls I have ever met. Furthermore, she is an impeccable manager. Over the past two years, I have had the pleasure to work under her leadership. Her leadership is one characterized by an uplifting approach that empowers her staff to progress as both employees and individuals. She possesses an uncanny ability to balance her leadership with a level of strictness that ensures deadlines are met by her staff without demotivating them. That balance can be difficult to maintain but Felicia has honed her ability to do so and the high spirits of her staff attest to that claim. I attribute my management skill development to Felicia and it is clear why. Therefore, Felicia would be an asset to any team, organization or company.
John Valverde
It has been a pleasure to work with Felicia over the past 18 months and witness and benefit from her leadership in the YouthBuild Movement. She plays an integral role as Chair of the MA YouthBuild Coalition and Chair of the Technical Assistance Committee of the YouthBuild National Directors Council. I am inspired by her commitment to making a difference for the most vulnerable and underserved young people.
Jacob (Jake) Lefker, MBA
Felicia is, without a doubt, one of the most kind souls I have ever met. Furthermore, she is an impeccable manager. Over the past two years, I have had the pleasure to work under her leadership. Her leadership is one characterized by an uplifting approach that empowers her staff to progress as both employees and individuals. She possesses an uncanny ability to balance her leadership with a level of strictness that ensures deadlines are met by her staff without demotivating them. That balance can be difficult to maintain but Felicia has honed her ability to do so and the high spirits of her staff attest to that claim. I attribute my management skill development to Felicia and it is clear why. Therefore, Felicia would be an asset to any team, organization or company.
John Valverde
It has been a pleasure to work with Felicia over the past 18 months and witness and benefit from her leadership in the YouthBuild Movement. She plays an integral role as Chair of the MA YouthBuild Coalition and Chair of the Technical Assistance Committee of the YouthBuild National Directors Council. I am inspired by her commitment to making a difference for the most vulnerable and underserved young people.
Jacob (Jake) Lefker, MBA
Felicia is, without a doubt, one of the most kind souls I have ever met. Furthermore, she is an impeccable manager. Over the past two years, I have had the pleasure to work under her leadership. Her leadership is one characterized by an uplifting approach that empowers her staff to progress as both employees and individuals. She possesses an uncanny ability to balance her leadership with a level of strictness that ensures deadlines are met by her staff without demotivating them. That balance can be difficult to maintain but Felicia has honed her ability to do so and the high spirits of her staff attest to that claim. I attribute my management skill development to Felicia and it is clear why. Therefore, Felicia would be an asset to any team, organization or company.
John Valverde
It has been a pleasure to work with Felicia over the past 18 months and witness and benefit from her leadership in the YouthBuild Movement. She plays an integral role as Chair of the MA YouthBuild Coalition and Chair of the Technical Assistance Committee of the YouthBuild National Directors Council. I am inspired by her commitment to making a difference for the most vulnerable and underserved young people.
Jacob (Jake) Lefker, MBA
Felicia is, without a doubt, one of the most kind souls I have ever met. Furthermore, she is an impeccable manager. Over the past two years, I have had the pleasure to work under her leadership. Her leadership is one characterized by an uplifting approach that empowers her staff to progress as both employees and individuals. She possesses an uncanny ability to balance her leadership with a level of strictness that ensures deadlines are met by her staff without demotivating them. That balance can be difficult to maintain but Felicia has honed her ability to do so and the high spirits of her staff attest to that claim. I attribute my management skill development to Felicia and it is clear why. Therefore, Felicia would be an asset to any team, organization or company.
John Valverde
It has been a pleasure to work with Felicia over the past 18 months and witness and benefit from her leadership in the YouthBuild Movement. She plays an integral role as Chair of the MA YouthBuild Coalition and Chair of the Technical Assistance Committee of the YouthBuild National Directors Council. I am inspired by her commitment to making a difference for the most vulnerable and underserved young people.
Credentials
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Supervision In Field Instruction
Silberman School of Social WorkDec, 2012- Sep, 2024
Experience
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North Shore Community Development Coalition
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United States
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Non-profit Organizations
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1 - 100 Employee
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Deputy Chief Executive Officer
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Feb 2023 - Present
As the Deputy CEO I work closely with the Chief Executive Officer (CEO). I operate on a strategic, managerial and hands-on levels and to help guide the organization across programmatic and administrative functions. I bring proven nonprofit management expertise and experience in community-based programs, advocacy/organizing, finance, operations, and/or other relevant disciplines. I also Oversee the strategic direction and successful programmatic function of NSCDC Workforce Development… Show more As the Deputy CEO I work closely with the Chief Executive Officer (CEO). I operate on a strategic, managerial and hands-on levels and to help guide the organization across programmatic and administrative functions. I bring proven nonprofit management expertise and experience in community-based programs, advocacy/organizing, finance, operations, and/or other relevant disciplines. I also Oversee the strategic direction and successful programmatic function of NSCDC Workforce Development, Resident Services and Community Building programs, including direct supervision of Program Directors , Establish annual program, departmental and staff goals and objectives and track results against these goals, Explore opportunities to develop new programs that enhance housing stability and self-sufficiency, Connect residents to existing resources by collaborating with other service agencies, Work with Program Directors to develop effective community building strategies relevant to each team that help promote opportunities for meaningful resident engagement.
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Chief Program Officer
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May 2018 - Feb 2023
• Serve as the programmatic leader of the organization which includes identifying opportunities for programmatic efficiency, cross department programming and organization wide collaborations • Assist with developing grant applications and research new grant opportunities to enhance programming • Direct oversight of the Community Engagement Department, YouthBuild program and diverse initiatives • Manage and execute federal, state and private grants , partnerships and… Show more • Serve as the programmatic leader of the organization which includes identifying opportunities for programmatic efficiency, cross department programming and organization wide collaborations • Assist with developing grant applications and research new grant opportunities to enhance programming • Direct oversight of the Community Engagement Department, YouthBuild program and diverse initiatives • Manage and execute federal, state and private grants , partnerships and relationships • Cultivate and maintain senior-level relationships with relevant community and academic partners • Develop opportunities for new programs and initiatives that enhance housing stability and the community • Develop a cohesive analysis of NSCDC’s impact in the community using outcome data • Work closely with the CEO around advocacy & community planning initiatives in NSCDC’s target communities • Identify and build new relationships with community organizations, state and federal agencies, and businesses to foster new opportunities for the program.
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YouthBuild Program Director
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Aug 2015 - Jun 2018
• Produce and manage program design and structure for successful program service delivery • Manage and submit required reports for DOL, AmeriCorps, and YouthBuild USA. • Ensure successful performance outcomes related to job placement, retention, academic gains, and occupation skill development. • Assist in grant writing and fundraising events for YouthBuild program. • Monitor and assist in the development of the annual program budget. • Analyze program data… Show more • Produce and manage program design and structure for successful program service delivery • Manage and submit required reports for DOL, AmeriCorps, and YouthBuild USA. • Ensure successful performance outcomes related to job placement, retention, academic gains, and occupation skill development. • Assist in grant writing and fundraising events for YouthBuild program. • Monitor and assist in the development of the annual program budget. • Analyze program data and trends for evaluation and to identify new areas of opportunity • Ensure that all components of YouthBuild (construction, education, community service, case management, and graduate placement) are in place to sustain a strong YouthBuild culture. • Manage and lead the day-to-day operations of construction and case management, team meetings, staff evaluations, professional development, and new hiring. • Oversee partnerships with educational, post-secondary educational opportunities, and workforce partners, including regularly scheduling of partnership meetings. • Serve as a Liaison between the North Shore Workforce Investment Board and agency
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Abyssinian Development Corporation
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United States
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Civic and Social Organizations
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Workforce Development Program Manager
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Apr 2013 - Aug 2015
- Ensured the completion and submission of all required program reports on funding activities, community outreach, marketing efforts, and other reports as needed. - Determined staffing needs to ensure adequate availability of services. - Developed guidelines to monitor services and identify opportunities for more efficient and effective delivery of care. - Assisted with developing policy to improve service delivery. - Conduct regularly scheduled quality… Show more - Ensured the completion and submission of all required program reports on funding activities, community outreach, marketing efforts, and other reports as needed. - Determined staffing needs to ensure adequate availability of services. - Developed guidelines to monitor services and identify opportunities for more efficient and effective delivery of care. - Assisted with developing policy to improve service delivery. - Conduct regularly scheduled quality assurance program review of program unit to ensure compliance with program and professional standards. - Assisted in monitoring outcome indicators to be achieved as a condition of the grant(s) - Assisted with continuing partnerships with community based, youth, and educational organizations - Provided technical and direct supervision to Workforce Development staff
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Project Manager
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Nov 2010 - Apr 2013
- Developed and coordinated staff development and training to improve staff skills and abilities -Conceived service delivery of the integration of the Mentoring and AmeriCorps initiatives - Manage AmeriCorps & Mentoring grant, assuring compliance and service delivery - Supervise Youth Counselor, Mentoring/ Community Service Coordinator - Managed the Office of Temporary Disability Assistance Fatherhood Initiative grant - Evaluate staff on performance and… Show more - Developed and coordinated staff development and training to improve staff skills and abilities -Conceived service delivery of the integration of the Mentoring and AmeriCorps initiatives - Manage AmeriCorps & Mentoring grant, assuring compliance and service delivery - Supervise Youth Counselor, Mentoring/ Community Service Coordinator - Managed the Office of Temporary Disability Assistance Fatherhood Initiative grant - Evaluate staff on performance and provide opportunities for additional training -Support Director of Workforce Development in producing proposals and grants
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Senior Case Manager
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Aug 2008 - Nov 2010
- Conducted intake, case management and supportive counseling for program participants - Encouraged self-sufficiency through motivational interviewing and skill building for youth - Supervised Youth Counselor and Social Work Interns - Created a detailed case file system aligned with compliance needs of Dept. of Labor - Provided one on one supportive, strengths based counseling utilizing best practices for youth - Facilitated weekly support and educational… Show more - Conducted intake, case management and supportive counseling for program participants - Encouraged self-sufficiency through motivational interviewing and skill building for youth - Supervised Youth Counselor and Social Work Interns - Created a detailed case file system aligned with compliance needs of Dept. of Labor - Provided one on one supportive, strengths based counseling utilizing best practices for youth - Facilitated weekly support and educational groups for program participants -Designed curriculum and developed alternative educational opportunities for participants in leadership development and civic engagement - Coordinated the yearly program schedule with guest speakers and planning trips and events
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Education
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2006 - 2008
City University of New York-Hunter College
MSW, Community Organization and Planning -
2002 - 2006
State University of New York College at Old Westbury
Bachelor of Arts (B.A.), Sociology
Community
