Experience

Rifugio Communications Limited
• Nigeria
• Telecommunications
• 1 - 100 Employee
• Sales Representative

  • Jan 2023 - Present


Samsung Electronics

• South Korea
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Sales Representative

  • Oct 2020 - Nov 2022

  1. Represent company brand with the highest degree of professionalism, empathy and courtesy. 2. Identify customer needs on sales floor and recommended appropriate solutions. 3. Provide product technical customer support as required. 4. Ensure stock availability and update inventory log. 5. Reach or exceed ambitious sales targets. 6. Cross-Selling / Up-Selling 7. Assist with placement of orders, refunds, or exchanges. 8. Collaborate with customer service manager to ensure customer satisfaction 9. Maintain sales records and update as required. 10. Conduct research on current retail industry services trends and news. ACHIEVEMENTS. ¶ Tactfully met and surpassed sales targets by 78%, enhanced customer satisfaction by 100% ¶ Rolled out client feedback mechanism, offered win-win resolutions as part of clients management system. ¶ Managed multiple organized retail stores like Game Discount World (Walmart affiliate) and Park n Shop ¶ Established supply of premium products and improved brand market share in designated store. Show less