Experience

Midlands and Lancashire Commissioning Support Unit

• United Kingdom
• Hospitals and Health Care
• 400 - 500 Employee

• Senior Project Manager

  • Nov 2018 - Present



NHS South Birmingham (Primary Care)

• Hospitals and Health Care
• 1 - 100 Employee

• ICT Projects Coordinator

  • Oct 2007 - Nov 2018

  Managed various projects from inception through to delivery following the project life cycle and PRINCE II. • Successfully delivered Docman solution to 65 GP Practices. • Responsible for delivering IT solutions to First of Type and Early Adaptor sites, managing the business change process, carrying out pre and post business assurance work, updating and validating national documentation, and highlighting and defining programme documentation. • Worked closley with acute hospitals and GP… Show more Managed various projects from inception through to delivery following the project life cycle and PRINCE II. • Successfully delivered Docman solution to 65 GP Practices. • Responsible for delivering IT solutions to First of Type and Early Adaptor sites, managing the business change process, carrying out pre and post business assurance work, updating and validating national documentation, and highlighting and defining programme documentation. • Worked closley with acute hospitals and GP practices to deliver patient letters electronically • Responsible for the co-ordination of various project activities, focusing primarily on the readiness for and implementation of Connecting for Health applications being deployed in South Birmingham PCT. • Responsible for the readiness of Infrastructure for system Compliance, Stakeholder Engagement, System and Operational Process Redesign • Producing project documents, maintaining project plans and the Project Library • Working with key stakeholders within South Birmingham and System Suppliers to ensure the successful implementation of deliverables for the PCT. • Development of databases and other analysis tools for both the ICT Directorate and other Directorates/Clients as required • Auditing and reviewing systems both technically and operationally and participating in the development of PCT IM&T Policies and Procedures. • Supporting the preparation of progress; budgetary and exception reports in relation to projects for South Birmingham PCT/LHP. • Provide technical assistance when required including updates to the Trust’s Intranet and Internet web sites Show less Managed various projects from inception through to delivery following the project life cycle and PRINCE II. • Successfully delivered Docman solution to 65 GP Practices. • Responsible for delivering IT solutions to First of Type and Early Adaptor sites, managing the business change process, carrying out pre and post business assurance work, updating and validating national documentation, and highlighting and defining programme documentation. • Worked closley with acute hospitals and GP… Show more Managed various projects from inception through to delivery following the project life cycle and PRINCE II. • Successfully delivered Docman solution to 65 GP Practices. • Responsible for delivering IT solutions to First of Type and Early Adaptor sites, managing the business change process, carrying out pre and post business assurance work, updating and validating national documentation, and highlighting and defining programme documentation. • Worked closley with acute hospitals and GP practices to deliver patient letters electronically • Responsible for the co-ordination of various project activities, focusing primarily on the readiness for and implementation of Connecting for Health applications being deployed in South Birmingham PCT. • Responsible for the readiness of Infrastructure for system Compliance, Stakeholder Engagement, System and Operational Process Redesign • Producing project documents, maintaining project plans and the Project Library • Working with key stakeholders within South Birmingham and System Suppliers to ensure the successful implementation of deliverables for the PCT. • Development of databases and other analysis tools for both the ICT Directorate and other Directorates/Clients as required • Auditing and reviewing systems both technically and operationally and participating in the development of PCT IM&T Policies and Procedures. • Supporting the preparation of progress; budgetary and exception reports in relation to projects for South Birmingham PCT/LHP. • Provide technical assistance when required including updates to the Trust’s Intranet and Internet web sites Show less



Sandwell & West Birmingham NHS Trust

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Implementation Analyst

  • Mar 2005 - Mar 2007

  • Reengineering business processes across two theatre departments involving several specialties across the Trust. • Observing and accurately documenting current and future state operational processes. • Resolving any issues and bottlenecks in order to formalise a single future state • Formulising a single Theatre User Group within the trust, by identifying key stakeholders. Chairing the Theatre project board, raising issues and risks to the project board. Producing, checkpoint… Show more • Reengineering business processes across two theatre departments involving several specialties across the Trust. • Observing and accurately documenting current and future state operational processes. • Resolving any issues and bottlenecks in order to formalise a single future state • Formulising a single Theatre User Group within the trust, by identifying key stakeholders. Chairing the Theatre project board, raising issues and risks to the project board. Producing, checkpoint reports and highlight reports for the project. • Developing detailed communication plan to ensure all users across several services were fully engaged in the change process. • Adopting quick wins wherever possible, to win support and ensure the project had user buy-in. Show less • Reengineering business processes across two theatre departments involving several specialties across the Trust. • Observing and accurately documenting current and future state operational processes. • Resolving any issues and bottlenecks in order to formalise a single future state • Formulising a single Theatre User Group within the trust, by identifying key stakeholders. Chairing the Theatre project board, raising issues and risks to the project board. Producing, checkpoint… Show more • Reengineering business processes across two theatre departments involving several specialties across the Trust. • Observing and accurately documenting current and future state operational processes. • Resolving any issues and bottlenecks in order to formalise a single future state • Formulising a single Theatre User Group within the trust, by identifying key stakeholders. Chairing the Theatre project board, raising issues and risks to the project board. Producing, checkpoint reports and highlight reports for the project. • Developing detailed communication plan to ensure all users across several services were fully engaged in the change process. • Adopting quick wins wherever possible, to win support and ensure the project had user buy-in. Show less



Birmingham and Solihull Mental Health NHS Foundation Trust

• United Kingdom
• Mental Health Care
• 700 & Above Employee

• Training & Support Officer

  • Oct 2004 - Mar 2005

  Responsible for the delivery of he electronic patient pathway module. • Responsible for the business change process introducing an electronic patient pathway for community users • Responsible for carrying out training needs analysis in order to develop appropriate levels of training documentation. • Lead data quality projects and allowed for effective deployment. • Successful troubleshooting, administration and support of the patient administration system (PAS Responsible for the delivery of he electronic patient pathway module. • Responsible for the business change process introducing an electronic patient pathway for community users • Responsible for carrying out training needs analysis in order to develop appropriate levels of training documentation. • Lead data quality projects and allowed for effective deployment. • Successful troubleshooting, administration and support of the patient administration system (PAS