Barista

• Jul 2023 - Present

Senior tea barista

• Mar 2018 - Apr 2023

Throughout my 5 years of experience as a tea barista and PIC at KOI THE Indonesia, I have made valuable contributions to the management of the cafe and the delivery of exceptional customer experiences. As a tea barista, I have honed my skills in preparing tea beverages with high precision, ensuring consistent flavor profiles, and providing recommendations to customers. As a PIC, I have been responsible for scheduling, task coordination, and successful marketing strategy development. I take pride in my accomplishments of consistently meeting monthly sales targets and effectively leading a team. I am excited to bring my work experience and skills to the next company, continuing to grow and excel in this industry that I am deeply passionate about. Show less

Crew Lead store

• Feb 2017 - Mar 2018

As a Crew Leader at Snowcake Surabaya and Vidi Vini Vici cake stores, I have gained valuable experience in team management and maintaining product quality. As a team leader, I am responsible for coordinating daily tasks, providing guidance to team members, and ensuring the store's operational efficiency. I am also involved in training new employees to ensure they have the necessary knowledge and skills. Additionally, I actively contribute to maintaining the quality of the cakes produced, ensuring that each product meets the high standards set by the brand and delivers a satisfying customer experience. Show less

Sales Advisor

• Feb 2016 - Feb 2017

Throughout my journey as a Sales Advisor at Ace Hardware, I proudly achieved the remarkable feat of surpassing the department's sales targets for an impressive four consecutive times. Embracing this role with passion and determination, I embraced the opportunity to deliver an extraordinary customer experience, offering clear and concise product insights while guiding customers towards personalized solutions. Actively engaging in collaborative sales strategies, I crafted innovative sales plans and executed them with precision, driving exceptional results. Exceeding ambitious sales goals and leaving a lasting positive impact on both the team and the company has been an immensely rewarding experience for me. Show less