Ferrania Syani, BA, PCP
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Bio
Experience
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Wesbild
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Canada
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Real Estate
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1 - 100 Employee
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Oct 2021 - Present
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May 2018 - Oct 2021
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Mott MacDonald
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United Kingdom
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Civil Engineering
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700 & Above Employee
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Payroll Administrator
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Aug 2016 - May 2018
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Surespan Group
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Canada
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Construction
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1 - 100 Employee
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Payroll & Benefit Administrator
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May 2013 - Aug 2016
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The University of British Columbia
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Canada
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Higher Education
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700 & Above Employee
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Payroll and Staff Records - Building and Operations
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Jul 2012 - May 2013
• Processes timecards for assigned groups of employees (part-time, full-time, hourly, and staff in Building Operations). • Maintains daily staff records of sick, vacation and personnel files including filing. Receives, sorts and distributes pay cheques for hourly staff. • Responds to inquiries from Managers and Staff related to pay, sick, vacation, and knowledge in Collective agreement . • Performs year end closing activities relating to sick and vacation time records. • Processes timecards for assigned groups of employees (part-time, full-time, hourly, and staff in Building Operations). • Maintains daily staff records of sick, vacation and personnel files including filing. Receives, sorts and distributes pay cheques for hourly staff. • Responds to inquiries from Managers and Staff related to pay, sick, vacation, and knowledge in Collective agreement . • Performs year end closing activities relating to sick and vacation time records.
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RBC
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Canada
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Banking
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700 & Above Employee
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Account Service Representative
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Feb 2010 - Apr 2012
• Process and verify incoming/outgoing ABM/Business Deposits transactions and ensure transactions are accurate, efficiently and timely processed. • Investigate and trouble shoot/resolve problems. • Assisting team leaders to escalate the problems and helping team leader to complete the work done. • Process and verify incoming/outgoing ABM/Business Deposits transactions and ensure transactions are accurate, efficiently and timely processed. • Investigate and trouble shoot/resolve problems. • Assisting team leaders to escalate the problems and helping team leader to complete the work done.
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Bank of America
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United States
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Banking
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700 & Above Employee
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Customer Service Representative
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Jan 2008 - Aug 2008
• Assist customers with their financial transactions such as deposits, withdrawals, bill payments, money orders, transfers, and foreign currency exchanges. • Identify customer needs and refer financial products and services to consumer and small business customers. • Assist customers with their financial transactions such as deposits, withdrawals, bill payments, money orders, transfers, and foreign currency exchanges. • Identify customer needs and refer financial products and services to consumer and small business customers.
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Broad Humor Film Festival
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Entertainment Providers
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Intern
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Sep 2006 - Dec 2007
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Santa Monica College
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United States
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Higher Education
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700 & Above Employee
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Student Assistant-International Student Counseling
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Jun 2006 - Dec 2007
• Managing front desk duties including: answering the phones, greeting guests, dealing with mail and student files. • Deals with complaints and respond to inquiries from international students, using sound customer service principles to attempt to resolve issues, before referring them to a advisor. Exercises good judgment in triaging inquiries and in issue escalation • Managing front desk duties including: answering the phones, greeting guests, dealing with mail and student files. • Deals with complaints and respond to inquiries from international students, using sound customer service principles to attempt to resolve issues, before referring them to a advisor. Exercises good judgment in triaging inquiries and in issue escalation
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Education
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The Canadian Payroll Association
PAYROLL COMPLIANCE PRACTITIONER (PCP), Payroll Compliance Practitioner (PCP) Certificate, Payroll -
The University of British Columbia / UBC
Bachelor of Arts (B.A.), Psychology -
Santa Monica College
Associate of Arts (A.A.), Business Administration and Management, General