Experience

Next Gen Web Solutions
• United States
• Education Administration Programs
• 1 - 100 Employee
• Installation Project Manager

  • Dec 2022 - Present


Availity

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Learning Content Developer & Facilitator

  • Mar 2022 - Dec 2022

  United States

• Client Services Support Specialist

  • Oct 2020 - Apr 2022

  Jacksonville, Florida, United States First level and escalated technical support to identify and resolve client questions and issues with the Availity web-based platform. Train new members through the multiple phases of their onboarding. Provide Community Support by resolving Availity cases that require in depth analysis and multi-department support.



LeaderQuest - Jacksonville

• Information Technology Student

  • May 2020 - Aug 2020

  Jacksonville, Florida, United States Learning the basics. Establishing a solid foundation of understanding to build into the future. Endeavoring to work for an organization that is aligned with my own focus to create, innovate, engage the future and not be afraid to adapt and change to remain current and relevant.



Brooks Rehabilitation

• United States
• Hospitals and Health Care
• 700 & Above Employee

• New Software Implementation Support (Contract)

  • Nov 2019 - Dec 2019

  Trained physicians and other medical staff on their new Electronic Medical Records (EMR) system, Meditech Expanse. On call technical support and subject matter expert (SME) to medical staff over the phone and in-person including hyper-care during and immediately after the new software go-live. Due to proven expertise, contract extended 2 weeks.



Parent Extraordinaire

• United States
• Civic and Social Organizations

• Home School Teacher

  • 2016 - Nov 2019

  It's not the Magic School Bus, but we definitely go the extra mile to make learning fun fun fun! We've got your standard age appropriate curriculum, sports, music, and lots and lots of field trips. Doesn't hurt we can go on family trips and bring the books with us, well, the kids hate it, but I love it!



Water Me Green

• Entrepreneur

  • Sep 2014 - 2017

  Utilizing innovative aeroponic technology, Water Me Green produced locally and distributed locally, clean, fresh, and nutrient dense produce for local businesses. The growing technology allowed Water Me Green to utilize only 10% of what conventional farming consumes in irrigation and land usage. All produce was grown without the need for soil, pesticides, herbicides, or synthetic chemicals.



Brookdale Senior Living

• Advertising Services
• 700 & Above Employee

• Business Development Manager

  • 2013 - 2014

  Jacksonville, Florida Area Developed and maintained relationships with clients, customers, and community to meet company objectives.



HEMARUS LLC

• United States
• Biotechnology
• 1 - 100 Employee

• Operations Manager

  • 2010 - 2012

  Jacksonville, Florida Area Site manager charged with supervising a team of 10+ medical professionals and developing SOP for plasmapheresis procedure.



US Army

• United States
• Law Enforcement
• 1 - 100 Employee

• Combat Medic

  • Apr 2002 - Apr 2010

  Iraq Basic Training: Fort Benning, Georgia AIT: Fort Sam Houston, Texas Walter Reed Army Medical Center, Washington, D. C. Deployed to Iraq