Fernando Sierra
Sales and Student Administrator at ICOT College- Claim this Profile
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Bio
Credentials
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Prepare Yourself for a Career in Sales
LinkedInJul, 2020- Nov, 2024
Experience
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ICOT College Ireland
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Ireland
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Education Administration Programs
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100 - 200 Employee
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Sales and Student Administrator
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May 2019 - Present
- Maintain accurate manual and computerised records and audit trails relating to all student administration and training programme materials- Communicate with international students on any difficulties experienced and intervene to assist- Improving and creating solutions for customers- Liaising effectively with international students and management -Direct sales & Indirect sales. - Communicating with target audiences and managing customer relationships.- Marketing and promotion through all social media tools Show less
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Sales And Marketing Representative
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May 2017 - Present
- Direct sales, from prospecting until the close of the sale and follow-up. - Indirect sales, looking after the management and relationship between ICOT and a group of agencies I set up.- Marketing and promotion through all social media tools - Communicating with target audiences and managing customer relationships.- Public Relations - E-mail Marketing
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The Merrion Hotel, Dublin
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Ireland
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Hospitality
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100 - 200 Employee
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Housekeeping Supervisor
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Jun 2016 - May 2018
- Supervision of turndown service team - Responsible for checking rooms to ensure the highest level of cleanliness - Organizing the daily room cleaning schedule - Conducting new starter training and development across the department to ensure standards and productivity are paramount at all times. - Ensuring guest expectations were continually met and exceeded - Participating in management and guest relations and team meetings - Supervision of turndown service team - Responsible for checking rooms to ensure the highest level of cleanliness - Organizing the daily room cleaning schedule - Conducting new starter training and development across the department to ensure standards and productivity are paramount at all times. - Ensuring guest expectations were continually met and exceeded - Participating in management and guest relations and team meetings
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Rosewood San Miguel de Allende
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Mexico
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Hospitality
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1 - 100 Employee
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Food And Beverage Assistant
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Jul 2014 - Jun 2015
• Conference and Banqueting Assistant for various functions• Assisting with concierge and guest relations enquiries• Staff trainer on Leading Quality Assurance (LQA)
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Graduate Trainee
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Jul 2013 - Jul 2014
• Working across all key departments in this 5* luxury hotel property
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Universidad de Guanajuato
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Mexico
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Higher Education
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700 & Above Employee
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Event Coordinator
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Aug 2012 - Jul 2013
- Coordinating activities for international cooking class seminars. - Responsible for sourcing and purchasing all produce for the courses. - Promoting events through social media - Management of accounts and administration of payments to suppliers - Responding daily to emails, notifications and notice - Coordinating activities for international cooking class seminars. - Responsible for sourcing and purchasing all produce for the courses. - Promoting events through social media - Management of accounts and administration of payments to suppliers - Responding daily to emails, notifications and notice
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Education
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2020 - 2020
Dublin Institute of Design
Diploma of Education, Visual Merchandising -
2018 - 2018
Dublin Business School
Digital Marketing and Strategy, Diploma -
2015 - 2017
SEDA College
Advanced English, Certification -
2009 - 2013
Universidad de Guanajuato
Bachelor's degree, Business and Tourism management
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