Experience

Trust Payments

• United Kingdom
• Financial Services
• 300 - 400 Employee

• Change Manager

  • Sep 2022 - Present



Modulr

• United Kingdom
• Financial Services
• 200 - 300 Employee

• Onboarding Delivery Manager

  • Jan 2022 - Aug 2022

  Lead the mobilisation, shaping, delivery, governance, and reporting of a complex portfolio of Onboarding projects, managing CDD and Implementation teams until launch.



WorldRemit

• United Kingdom
• Financial Services
• 300 - 400 Employee

• Project Manager, Commercial Operations

  • Jul 2019 - Jan 2022

  London, England, United Kingdom Lead and coordinate all operational optimisation projects for the Payout Network in EMEA, APAC and LATAM markets (Friction, automation, contract renewals, churn, strategy, Due diligence, network expansion and account Management), driving resolution improvements liaising with Commercial regional heads and cross-functional teams.

• Latin America Manager, Growth

  • Jun 2018 - Jun 2019

  London, England, United Kingdom Onboarding Delivery Manager for new partnerships in LATAM and the Caribbean, E2E process until live and transacting. Account Management-BAU.

• Team Manager, Customer Care

  • Oct 2015 - Jun 2018

  London, England, United Kingdom Lead and motivate a team, offering best customer satisfaction by providing problem-solving resources.



Kofler & Kompanie GmbH

• Germany
• Hospitality
• 1 - 100 Employee

• Project Manager Events

  • Jun 2013 - Aug 2015

  London, England, United Kingdom