Experience

CARECEN NY- Central American Refugee Center

• United States
• Legal Services
• 1 - 100 Employee

• Director of Operations

  • Nov 2022 - Present



NYC Department of Buildings

• United States
• Government Administration
• 700 & Above Employee

• Records Management Officer

  • Nov 2019 - May 2022

  Operated at the strategic level to establish an agency records management program’s vision, goals, and objectives in alignment with the NYC Department of Records and agency-specific strategic plans. Ensuring that our records management programs received adequate resources to complete the Department's mission.▪Operational leader elevating and scaling the Records Management Division into a cross-functionally integrated division within the 60+ divisions through our operational strategy.▪Developed and managed the operational strategy for the implementation of processes and policies for records retention, storage, retrievals, preservation, and disposition of over 10 million active records for 1.1 million buildings in New York City▪Oversaw team responsible for the procurement, implementation, and administration systems and processes to facilitate automation and enable a technologically driven function▪Managed vendor relationships and contracts for records storage and services, technology, and equipment maintenance▪Served as an internal compliance consultant to enforce financial, legal, and administrative requirements and regulations in the 5 borough Records Management divisions ▪Managed the yearly fiscal budget for operational services and projects across the division▪Conducted research and analysis to fulfill Legal Department’s FOIL requests, dealing with inquiries and requests for information from both internal and external clients▪Lead project management across multiple divisions including IT and Legal Show less

• Special Projects Associate

  • Feb 2019 - Nov 2019

  ▪ Developed Standard Operating Procedures to ensure the efficient implementation of the Fleet Unit system ▪ Assisted in special research and analysis projects on behalf of the Office of the Commissioner such as policy memos, reports, and SOP analysis and development



Consulate General of Mexico in New York

• Government Relations
• 1 - 100 Employee

• Associate Assistant for Immigration Affairs

  • Sep 2017 - Dec 2017

  ▪Providing passports for emergency issues ▪Assisting on issues related to Mexican nationals’ immigration and legal status ▪Supervising the human rights status of detainees ▪Providing passports for emergency issues ▪Assisting on issues related to Mexican nationals’ immigration and legal status ▪Supervising the human rights status of detainees



PSAV

• United States
• Events Services
• 700 & Above Employee

• Assistant Project Manager

  • Jan 2013 - Jan 2015

  PROJECT MANAGEMENT LIASON, PSAV EXPO GUADALAJARA – JALISCO, MEXICO Expo Guadalajara is the largest convention center in Latin America and Presentation Services Audio Visual is the official event planning provider, exceeding the standards in technology for events. ▪ Assisted in logistics management and staff directions during the planning and execution of events ▪ Served as a communication liaison between the client and Presentation Services Audio Visual staff ▪ Received and addressed clients’ concerns during large-scale events through strong communication and negotiation skills ▪ Analyzed and provided design ideas in attachment to clients’ aesthetical goals while ensuring an efficient event operation Show less