Experience

IH Sydney Training Services

• Australia
• Higher Education
• 1 - 100 Employee

• Chief Operating Officer

  • Aug 2014 - Present

  Accountabilities: • To manage the Directors of each department, ensuring they have appropriate resources to perform their duties and manage their staff effectively. Direct reports are Admissions & Student Services, Marketing & Sales, IT, Business Intelligence, Human Resources, Finance, English Language and Teacher Training Education Department, VET Education Department, and Higher Education Department, • Set KPIs for the Directors across the business, assuring their completion. • To lead the development of strategic and business plans, aiming to identify current and future opportunities for the company. • Review and improve organizational effectiveness by developing processes, overseeing employees, and establishing a highly motivated work environment. • Responsible for all financial aspects of the company, including budgets, financial reports, forecasts, monthly P&L analysis, and recommendations for cost-cutting, aiming to maximise the profit margins and the company's overall profitability. • To seek and identify acquisition and expansion opportunities aiming to increase the company's geographic presence and portfolio, both locally and overseas. • Resolve internal staff conflicts efficiently and to the mutual benefit of those involved. Show less



Takeda Pharmaceutical Brazil

• São Paulo, Brazil

• Sales Force Effectiveness / Market Intelligence Coordinator

  • Jan 2011 - Sep 2012

  Accountabilities: • Responsible for market analysis, including sales and prescription key performance metrics (e.g. market share, evolution, penetration, sales force disruption, inventory levels and net sales). • Led a developed a team of 5 analysts, supporting the Respiratory, Gastrointestinal and Pharma business units. • Responsible for the Sales Force incentive scheme. • Worked in conjunction with BCG (Boston Consulting Group) in the portfolio prioritization when Takeda acquired Nycomed. • I have coordinated several market research projects with doctors and patients (e.g. brand equities, attitudes and beliefs, focus groups) presenting the findings to internal clients. • Produced several strategic market analyses for the general manager presentations in Brazil and overseas. Show less



Takeda Pharmaceutical Brazil

• São Paulo, Brazil

• Sales Force Effectiveness / Market Intelligence Senior Analyst

  • Sep 2010 - Jan 2011

  Accountabilities: • Market research with doctors and patients, analyses and presentations of the findings to internal clients and stakeholders (marketing and sales). • Development of reports with sales metrics and target achievements. • Created the methodology for the Hospital Division sales force monthly incentive scheme. • Re-deployment of the Hospital Division sales force. • Responsible for ministering data analysis training sessions to the Hospital Division sales force. Accountabilities: • Market research with doctors and patients, analyses and presentations of the findings to internal clients and stakeholders (marketing and sales). • Development of reports with sales metrics and target achievements. • Created the methodology for the Hospital Division sales force monthly incentive scheme. • Re-deployment of the Hospital Division sales force. • Responsible for ministering data analysis training sessions to the Hospital Division sales force.



Galderma Brasil Ltda

• São Paulo, Brazil

• Sales Force Effectiveness / Market Intelligence Analyst

  • Jun 2005 - Aug 2010

  Accountabilities: • Market research with doctors and patients, analyses and presentations of the findings to internal clients and stakeholders (marketing and sales). • Development of reports with sales metrics and target achievements. • Created the methodology for the Hospital Division sales force monthly incentive scheme. • Re-deployment of the Hospital Division sales force. • Responsible for ministering data analysis training sessions to the Hospital Division sales force. Accountabilities: • Market research with doctors and patients, analyses and presentations of the findings to internal clients and stakeholders (marketing and sales). • Development of reports with sales metrics and target achievements. • Created the methodology for the Hospital Division sales force monthly incentive scheme. • Re-deployment of the Hospital Division sales force. • Responsible for ministering data analysis training sessions to the Hospital Division sales force.