DevOps Consultant

• Dec 2022 - Present

Datacenter Analyst IT

• Oct 2014 - Dec 2022

Main activities: Maintain the correct functioning of all equipment related to the triple play service: TV, broadband and telephone, controlling links, monitoring the network, performing upgrades, installing, testing, configuring servers, routers, switches and CMTS with a 10 people’s team for 500.000 costumers around the northeast area in Brazil. Provide technical support to indoor maintenance / installation, external network, COP, NOC, HELP DESK, GMUD and service cell, informing and assisting in problem solving, provisioning and configuring the product "internet companies" and profiles, verifying status, levels and others. Implement and configure various services to provisioning internet for clients DOCSIS/GPON (DHCP, DNS, TFTP, LDAP, MySQL, SysLog etc) based Unix system (main Oracle Solaris 10/11). Performing tests, physical and logical installations on servers, reports and quality analysis and use of technical resources. Control the quality of services provided by partners, monitoring links through fault management systems, developing automation tools and system control and services. Focus on maintenance and management of Oracle T1000, T5120, T3 and T4 servers / services based on Solaris 10/11 LDOM and Zones. Monitoring all services to prevent interruption using Nagios, Zabbix, Grafana, and others intern solutions. Now I’m learning Cloud Computing (Docker, Kubernetes, Terraform, CI/CD pipelines, SRE, DevOps, GitOps – ArgoCD, Oracle OCI, Google Cloud Platform to understanding IaC service. Show less

Analista de Datacenter - Datacenter Analyst

• Oct 2014 - 2018

Transfer to Claro S / A by incorporation of companies. Transfer to Claro S / A by incorporation of companies.

Técnico de Infraestrutura - Technical Infrastructure

• Aug 2013 - Oct 2014

I worked level 2 technical support at NET Servicos, performing preventive and corrective maintenance of equipment used in the corporation. Configuration, installation and implementation services based on various operating systems are some services performed in the current function, addition, assisting the network area and solving problems. I worked level 2 technical support at NET Servicos, performing preventive and corrective maintenance of equipment used in the corporation. Configuration, installation and implementation services based on various operating systems are some services performed in the current function, addition, assisting the network area and solving problems.

Suporte Técnico BO Special Handling - Technical support BO Special Handling

• Jan 2012 - Aug 2013

I worked providing support for users TIM (Telecom Italia Mobile), helping step-by-step Internet configuration, SMS, MMS. Data and voice services on general. Intervening with key device vendors on the issue of software update for troubleshooting. I worked providing support for users TIM (Telecom Italia Mobile), helping step-by-step Internet configuration, SMS, MMS. Data and voice services on general. Intervening with key device vendors on the issue of software update for troubleshooting.