Fernando Hernandez

Case Manager at KJ Injury & Accident Lawyers, PC
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Contact Information
Location
Bell, California, United States, US

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Experience

    • United States
    • Law Practice
    • 1 - 100 Employee
    • Case Manager
      • Mar 2020 - Present

      Handle a large volume of pre-litigation files, many of which are commercial policy and/or major injury cases. Excel in communication with clients to make sure they are aware of their medical appointments and understand the process of a case. Investigate every aspect of the case to make sure we explore every possible avenue for recovery. Handle a large volume of pre-litigation files, many of which are commercial policy and/or major injury cases. Excel in communication with clients to make sure they are aware of their medical appointments and understand the process of a case. Investigate every aspect of the case to make sure we explore every possible avenue for recovery.

    • United States
    • Law Practice
    • 100 - 200 Employee
    • Intake Specialist
      • Dec 2016 - Mar 2020

      *Handle calls from potential clients who have been injured and need an attorney. *Speaking to prospective clients over the phone, analyzing clients' situations and following up to obtain documents and signed retainer. *Keep track of potential cases and follow up on schedule * Update database in a timely manner *Upload pertinent documents appropriately * Build strong rapport with potential clients *Handle calls from potential clients who have been injured and need an attorney. *Speaking to prospective clients over the phone, analyzing clients' situations and following up to obtain documents and signed retainer. *Keep track of potential cases and follow up on schedule * Update database in a timely manner *Upload pertinent documents appropriately * Build strong rapport with potential clients

    • United States
    • Golf Courses and Country Clubs
    • 1 - 100 Employee
    • Server
      • Jun 2011 - Dec 2016

      • Develop customer service skills by promoting a social environment for our members in a fine dining environment • Answered calls, took orders, and gave suggestions to members regarding menus and club activities • Receiving and signing for orders of food and beverage supplies • Performed detail specific set ups for member events and banquets • Maintained cleanliness of the club and restocked its food and beverage supplies • Develop customer service skills by promoting a social environment for our members in a fine dining environment • Answered calls, took orders, and gave suggestions to members regarding menus and club activities • Receiving and signing for orders of food and beverage supplies • Performed detail specific set ups for member events and banquets • Maintained cleanliness of the club and restocked its food and beverage supplies

Education

  • California State University, Los Angeles
    2010 - 2017
  • California State University-Los Angeles
    2010 - 2017

Community

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