Fernando Gutierrez
Hospitality Associate at USC Wrigley Institute- Claim this Profile
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Spanish Native or bilingual proficiency
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English Native or bilingual proficiency
Topline Score
Bio
Experience
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USC Wrigley Institute for Environment and Sustainability
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United States
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Higher Education
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1 - 100 Employee
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Hospitality Associate
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Apr 2023 - Present
Working closely with the hospitality team to provide a memorable, quality experience for every guest at the Wrigley Marine Science Center; making sure every detail is in order. Working closely with the hospitality team to provide a memorable, quality experience for every guest at the Wrigley Marine Science Center; making sure every detail is in order.
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Have A Gay Day
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United States
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Non-profit Organizations
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Social Media Mod
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Jan 2022 - Present
I manage the activities that are performed in the online community for HAGD. My primary task is to regulate and moderate the user-generated content posted by the users on our page. I represent HAGD across social channels as one of many voices of our brand. I respond to comments, compile campaigns and create content. I provide our organization with the guidance needed to enhance our online presence. I manage the activities that are performed in the online community for HAGD. My primary task is to regulate and moderate the user-generated content posted by the users on our page. I represent HAGD across social channels as one of many voices of our brand. I respond to comments, compile campaigns and create content. I provide our organization with the guidance needed to enhance our online presence.
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Prantl's Bakery
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United States
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Food and Beverage Services
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1 - 100 Employee
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Baker
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Sep 2020 - Jul 2021
Oversaw production of diverse baked goods: scones (3 flavors), muffins (2 flavors), cupcakes, loaves, drop cookies, croissants, custard cream, cut-out sugar cookies (using dough roller), along with making fudge buttercream icing, and lady lock filling. Oversaw production of diverse baked goods: scones (3 flavors), muffins (2 flavors), cupcakes, loaves, drop cookies, croissants, custard cream, cut-out sugar cookies (using dough roller), along with making fudge buttercream icing, and lady lock filling.
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Head Baker, Kitchen Supervisor
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Nov 2019 - Sep 2020
Promoted to Head Baker/Supervisor a month after my start date, and my responsibilities (in addition to those above) were supervising employees, training, quality control, inventory, and customer service.
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Baking Assistant
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Oct 2019 - Nov 2019
Started as a Baking Assistant in baking all sizes and flavors offered by Pownd Cakes by Jen according to specified standards and guidelines. Responsible for keeping the baking station clean, sanitized and running efficiently.
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Rooster's Southern Kitchen
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Nags Head, North Carolina, United States
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Pantry Chef, Expo
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Apr 2019 - Oct 2019
Started as the dishwasher and prep cook and moved up to pantry Chef where I was in charge of the salads, fried chicken, and desserts. Along with being the pantry Chef, I was also the expo manager. Helped with the plating of the food and the smooth transition from kitchen to customer's table. Started as the dishwasher and prep cook and moved up to pantry Chef where I was in charge of the salads, fried chicken, and desserts. Along with being the pantry Chef, I was also the expo manager. Helped with the plating of the food and the smooth transition from kitchen to customer's table.
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Nohmad Snack Co
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Torrance, California, United States
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Production Lead
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Jun 2017 - Mar 2019
I wore many hats. Alongside managing the kitchen and tracking inventory, I was in charge of making, packaging, and ensuring the cleanliness of the chocolate production. I assisted in fulfilling online and store orders, making regular deliveries to places like Whole Foods, Lassens, and Erewhon throughout Los Angeles, Orange County, and San Diego. With my support, the owners managed to triple their production, going from 500 bars a day to 1,500 per day. I wore many hats. Alongside managing the kitchen and tracking inventory, I was in charge of making, packaging, and ensuring the cleanliness of the chocolate production. I assisted in fulfilling online and store orders, making regular deliveries to places like Whole Foods, Lassens, and Erewhon throughout Los Angeles, Orange County, and San Diego. With my support, the owners managed to triple their production, going from 500 bars a day to 1,500 per day.
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Amazon
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United States
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Software Development
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700 & Above Employee
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Lead Problem Analyst
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Aug 2015 - Jun 2017
Contributed to Prime Now site launch, stocked shelves, trained associates in inventory procedures and customer order fulfillment. Enforced SOP adherence, motivated team, and fostered innovation. Managed inventory oddities, resolved issues, and ensured smooth inventory flow from receipt to delivery. Collaborated with management to overcome challenges effectively. Contributed to Prime Now site launch, stocked shelves, trained associates in inventory procedures and customer order fulfillment. Enforced SOP adherence, motivated team, and fostered innovation. Managed inventory oddities, resolved issues, and ensured smooth inventory flow from receipt to delivery. Collaborated with management to overcome challenges effectively.
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Sprouts Farmers Market
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United States
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Retail
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700 & Above Employee
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Deli Clerk
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Oct 2016 - Oct 2016
Served as part-time Deli Clerk, guiding customers toward healthier choices through fresh meals. Provided exceptional service in Sprouts' popular department, arranging veggies, meats, and sandwiches. Acquired expertise in meats, cheeses, and Deli offerings, ensuring top-notch customer assistance. Developed food safety skills, upheld standards, and embraced growth opportunities, becoming a service expert in a dynamic environment. Served as part-time Deli Clerk, guiding customers toward healthier choices through fresh meals. Provided exceptional service in Sprouts' popular department, arranging veggies, meats, and sandwiches. Acquired expertise in meats, cheeses, and Deli offerings, ensuring top-notch customer assistance. Developed food safety skills, upheld standards, and embraced growth opportunities, becoming a service expert in a dynamic environment.
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Self-Employed
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Los Angeles County, California, United States
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Childcare Provider
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Jun 2009 - Mar 2015
I was a childcare provider for a three-month old girl until her age of seven. She was under my care for 8-10 hours a day, 5 days a week (weekends too, on occasion). Time in which, I would provide her with fun yet developmentally important activities. As she grew older, the activities became more educational. She was taught good manners. I prepared healthy meals as she napped. Upon waking up, she enjoyed a physically active lifestyle. As she got older, she started school, in which I took care of her for less time, but in that time, I would tutor her and help her with her homework. Show less
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Watson Land Company
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United States
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Leasing Non-residential Real Estate
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1 - 100 Employee
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Project Manager Assistant
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Jul 2006 - Sep 2006
Completed a part-time, summer internship working with the CEO and Real Estate Asset Management executive assistants and project manager. My duties were inputting data, placing old records into storage, being in charge of faxing important, time-sensitive documents as well as making copies of the old records and documents for meetings, creating binders for meetings and setting up the conference room, and answering the telephone with proper etiquette. Completed a part-time, summer internship working with the CEO and Real Estate Asset Management executive assistants and project manager. My duties were inputting data, placing old records into storage, being in charge of faxing important, time-sensitive documents as well as making copies of the old records and documents for meetings, creating binders for meetings and setting up the conference room, and answering the telephone with proper etiquette.
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Education
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California State University-Long Beach
Bachelor of Science (B.S.), Business Administration - Human Resources Management -
Phineas Banning Sr. High School
High School Diploma, International Business/Trade/Commerce