Experience

Enjoy Technology, Inc.

• United States
• Retail
• 500 - 600 Employee

• Expert

  • Feb 2021 - Present

  -Deliver amazing experiences to Customers receiving products through the Enjoy Service -Use the AT&T Opus system to activate and transact customer orders, offer additional account support, and makes sales to match customer needs -Lead in New Employee Training and On-boarding -Work with coworkers to provide feedback and help foster teamwork/peer relationships -Assist in coordinating and moving deliveries for other Experts -Deliver amazing experiences to Customers receiving products through the Enjoy Service -Use the AT&T Opus system to activate and transact customer orders, offer additional account support, and makes sales to match customer needs -Lead in New Employee Training and On-boarding -Work with coworkers to provide feedback and help foster teamwork/peer relationships -Assist in coordinating and moving deliveries for other Experts



Macy's

• United States
• Retail
• 700 & Above Employee

• Sales Manager

  • Sep 2018 - Present

  management team: you’ll lead, manage and inspire a diverse and creative team in executing in-store success. Part business consultant,Coach Associates to consistently deliver effective selling behaviors resulting in high customer engagement • Review & utilize Associate Scorecards to provide recognition; develop and communicate strategies to improve results • Observe Associates twice daily through formal observations focusing on selling behaviors; ensure Associates are providing an outstanding shopping experience to all customers • Coach to Associate Scorecard metrics weekly through daily informal observations defining one focus metric and behaviors to improve an individual metric



Open Door Family Medical Center

• Medical Assistant



JetBlue

• United States
• Airlines and Aviation
• 700 & Above Employee

• Ground Operations

  • Nov 2019 - Present

  The Ground Operations Crew loads, and unloads Customer bags, operates ground service equipment which includes operation of motor vehicles, coordinates the servicing of arriving and departing aircraft, helps prepare aircraft cabin for departure, assists with ramp service duties including waste disposal and re-servicing of aircraft. The Ground Operations Crew will also assist Customers when needed and complies with any ad-hoc requests as needed. Individuals must be comfortable serving Customers and proficient in using computers.



Apple Inc

• CRM Specialist

  • 2018 - Present



Apple

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Expert

  • Feb 2015 - Sep 2018



Best Buy

• Retail
• 700 & Above Employee

• Team Lead

  • Jan 2010 - 2015



Housing Autority

• United States
• Government Administration
• 1 - 100 Employee

• Camp Counselor

  • May 2008 - May 2012