Experience

Breka Bakery & Café

• Canada
• Food and Beverage Services
• 1 - 100 Employee

• Customer Service Specialist

  • Sep 2022 - Present

  Provided top-notch customer service in person and on the phone. Ensured all products & supplies are rotated in and out of storage. Assisted customers in the in-store check-out process and rang up sales. Made sales referrals and introduced new ones. Provided top-notch customer service in person and on the phone. Ensured all products & supplies are rotated in and out of storage. Assisted customers in the in-store check-out process and rang up sales. Made sales referrals and introduced new ones.



Lone Tree Cellars

• Canada
• Beverage Manufacturing
• 1 - 100 Employee

• Marketing and Logistics Assistant

  • May 2023 - Jul 2023

  Manage shipment schedules to maximize productivity and cut costs. Write sales contracts for orders obtained and submitted orders for processing Gatherer and monitor all shipping data Assist clients in analyzing shipping choices and rates that minimize costs and leverage long-term industry partnerships. Provide strategic sales and marketing, pricing, and negotiations for new clients Manage shipment schedules to maximize productivity and cut costs. Write sales contracts for orders obtained and submitted orders for processing Gatherer and monitor all shipping data Assist clients in analyzing shipping choices and rates that minimize costs and leverage long-term industry partnerships. Provide strategic sales and marketing, pricing, and negotiations for new clients



arrivia

• United States
• Travel Arrangements
• 500 - 600 Employee

• Digital Marketing Specialist

  • Jan 2022 - Sep 2022

  Actualized quality Assurance eCommerce domains to ensure content and price accuracy from iCruise. Developed and implemented digital marketing strategies for Royal Caribbean, Regent Cruises that boosted eCommerce sales. Created of daily product descriptions for Royal Caribbean, Alaska Cruises, Celebrity Cruises, among others as well as destinations & program content. Uploaded content to a Content Management System platform for various marketing sites & sale landing pages. Led A/B tests for various channels and ad formats. Created and managed advertising campaigns on Google Ads Show less



Televisa Digital

• Media Production
• 1 - 100 Employee

• Digital Content Manager

  • Mar 2019 - Jan 2022

  Produced and edited daily news stories, blogs, and articles focused on the entertainment beat, with a specific emphasis on the music industry. Published multimedia content while implementing SEO best practices to maximize visibility and reach. Pitched relevant entertainment stories for both website and TV shows, ensuring a diverse range of engaging content. Coordinated social media campaign strategies across all digital channels, utilizing an audience-based approach that successfully reached a monthly audience of 3 million. Created captivating and promotional content for various platforms including Facebook, Instagram, and TikTok, effectively driving audience engagement. Collaborated with team members to establish a comprehensive metrics system that tracked the weekly, monthly, and annual value of communication efforts, allowing for effective evaluation and strategic decision-making. Show less



Don Balón

• Poland
• Renewables & Environment

• Digital Marketing Specialist

  • Sep 2017 - 2019

  Created and managed digital content for Don Balon México, a leading sports media company. Developed engaging and shareable content for various digital platforms, including the company website and social media channels. Utilized Google Analytics to monitor and analyze content performance, identifying opportunities for improvement and implementing data-driven strategies. Conducted research on sports topics and trends to ensure relevant and up-to-date content. Collaborated with internal teams and external contributors to curate and create compelling multimedia content, including articles, videos, and images. Led social media strategy, including planning, scheduling, and analyzing social media postings to maximize audience engagement and reach. Monitored industry trends and emerging platforms to stay ahead of the curve and implement innovative content strategies. Show less



Federación Mexicana de Fútbol A.C.

• Mexico
• Spectator Sports
• 1 - 100 Employee

• Operation Coordinator U-17

  • Jun 2016 - Aug 2016

  Managed training from planning to execution Secured, scheduled, and prepared football fields and facilities, and transportation and sets up equipment for games and practices. Coordinate Mexican National Team in international and national tournaments Plan and execute international tournaments for the U-17 and U-15. Arranged team registration and scheduling for local or international tournaments. Managed training from planning to execution Secured, scheduled, and prepared football fields and facilities, and transportation and sets up equipment for games and practices. Coordinate Mexican National Team in international and national tournaments Plan and execute international tournaments for the U-17 and U-15. Arranged team registration and scheduling for local or international tournaments.