Experience

The MARCS Institute for Brain, Behaviour and Development

• Australia
• Research Services
• 1 - 100 Employee

• PHD Candidate

  • May 2023 - Present



DocDigitizer

• United States
• Software Development
• 1 - 100 Employee

• Data Entry Representative

  • Aug 2021 - Present



Welocalize

• United States
• Translation and Localization
• 700 & Above Employee

• Utterance creator

  • Mar 2021 - Present



Teleperformance

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Support Agent

  • Dec 2020 - Present



Centro ABCReal Portugal

• Portugal
• Wellness and Fitness Services
• 1 - 100 Employee

• ABA therapist

  • Jan 2020 - Present

  Carry out activities with autistic children under the Applied Behavior Analysis methodology. Carry out activities with autistic children under the Applied Behavior Analysis methodology.



Majorel

• Luxembourg
• Outsourcing/Offshoring
• 700 & Above Employee

• Bilingual Customer Service Representative

  • Oct 2019 - Dec 2019

  Customer support for Booking.com’s consumers in Spanish, Portuguese and English by answering phone calls or replying emails. Average of 91% customer satisfaction. Customer support for Booking.com’s consumers in Spanish, Portuguese and English by answering phone calls or replying emails. Average of 91% customer satisfaction.



Psychosocial Care Center– REHAB Clinic

• São Paulo e Região, Brasil

• Workshop Facilitator

  • Aug 2012 - Jan 2014

  • Tutored Music, Acting and Arts to Drug Addicts and Homeless. • Assisted people under drug addiction problems by assessing their individual therapeutic plans. • Liaised with supervisors, key worker professionals and family as required. • Maintained and updated a database of more than 50 day-to-day therapeutic activities provided by the Rehab Centre to its users. • Tutored Music, Acting and Arts to Drug Addicts and Homeless. • Assisted people under drug addiction problems by assessing their individual therapeutic plans. • Liaised with supervisors, key worker professionals and family as required. • Maintained and updated a database of more than 50 day-to-day therapeutic activities provided by the Rehab Centre to its users.



Centro Universitário FMU | FIAM-FAAM

• Brazil
• Higher Education
• 700 & Above Employee

• Intern Music Therapist

  • Feb 2009 - Dec 2010

  • Used Music and its inherent aspects with the purpose of treating emotional, physical and cognitive issues of people with disabilities, such as Down Syndrome, Cerebral Palsy, Hydrocephaly. • Assisted in planning, delivering and evaluating Music Therapeutic work plans. • Analysed clients’ evolution throughout the Music Therapeutic process by writing reports. • Researched and studied the bibliography required to maintain the treatment’s quality to its highest standards. • Used Music and its inherent aspects with the purpose of treating emotional, physical and cognitive issues of people with disabilities, such as Down Syndrome, Cerebral Palsy, Hydrocephaly. • Assisted in planning, delivering and evaluating Music Therapeutic work plans. • Analysed clients’ evolution throughout the Music Therapeutic process by writing reports. • Researched and studied the bibliography required to maintain the treatment’s quality to its highest standards.